Used 2020 Mazda CX-9 SUV Consumer Reviews
A fun car
Really a beautiful car inside and out. And it drives really quietly and smoothly. Not a ton of power, but it does the job. The 4cyl will increase the gas mileage, but you don't feel the torque and power that you would in a Land Rover or a Volvo XC90. I'm 6'2" so one small issue for me is that my legs don't stretch out so much in this car. I could have more legroom if I bring my seat back, but then the passenger behind me suffers. The reason I've given it 4 stars is the ugly, clunky, inelegant, and stupidly-designed entertainment/navigation system. -- I've had the car a year now - absolutely no issues whatsoever. Gas mileage is not great, it's not a powerful engine, it's a bit cramped in the back, and the entertainment/navigation system is incredibly stupid. Otherwise, I still like the car!
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Worthy of the praise!
This is my first Mazda. I was considering a Honda Pilot or Kia Telluride before finding the CX-9 Grand Touring. I had a manual Subaru Impreza before this car and really enjoyed feeling engaged with the road, so I was looking for something that could offer the same, but fit 6-7 people. This car is spot on, it’s true what others have said; good power, firm balanced handling, well appointed interior and good looks. The reliability is also a big plus. I thought it had all of the needed features plus a lot of extras that I liked. Here are my thoughts after driving home 200 plus miles. Starting in a city and finishing on top of a snowy mountain with dirt roads yesterday at night. I’m 6’3 and 220 lbs. I had plenty of head room (which can be tough to find), the seats were supportive and comfortable, the instruments were all easy to reach and understand. I was disappointed the heads up display was a little hard for me to see (to tall) until I got my seat to really lean back. It’s a very useful system in traffic with blind spot monitoring. Adaptive cruise control was smooth and efficient. The transmission performed well, no unnecessary shifting and smooth. Plenty of power. The safety feature weren’t to intrusive. The headlights were bright and great around dark corners. I forget the features name, but they turn a little to help you see around a corner. I tried to get it to slide a little and the AWD and traction control added just the right amount of correction. It drove well in the city and the back country roads. Last couple of thoughts, the trunk space is small with the third row up, no surprise there. You may not need the third row up all of the time and that would solve the issue. Or get a cargo carrier for above or on back. Far cheaper then a bigger car. The sunroof is small, almost cute, but it’s a feature not a necessity. It’s turbo charged BUT can use regular or premium. You lose 25 hp and 10 pounds of torque with regular. The fact that it isn’t just premium is a big plus. I’m going to see if the backup camera has a couple of settings. I thought view could be a little better. You definitely need it with that 3rd row headrests in the way. Overall it was a great start to owning this car. Mazda has made a well thought out vehicle.
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- Touring 4dr SUVMSRP: $22,978292 mi away
- Grand Touring 4dr SUVMSRP: $24,000428 mi away
- Grand Touring 4dr SUVMSRP: $23,883188 mi away
great vehicle.....needs a few updates
We have had our 2020 Signature for several months now and 10k miles. Drove the vehicle 2400 miles to Florida and back over the winter. Vehicle is a great highway cruiser. Once you get seats adjusted are very comfortable for long trips. No problems with being a 4 cylinder....with 320lbs of torque feels like a 6 cylinder up to around 70-80. Pros: quality build. excellent ride quality, very quiet, doors have a very solid "thunk", high class interior materials, rear seat captains chairs with console separation is very high-class limousine like, doesn't drive like a big suv, wide 255 tires are standard and help the good handling of this big vehicle, good turning radius, adaptive headlights are a plus, design stands out from all the boxy looking competitors, you seem "connected" to this vehicle and it is very enjoyable to drive. Cons: technology needs updates....can't check tire pressure or oil level through infotainment system, old fashioned prop rod to hold hood, no puddle light option, interior ambient lighting is weak, can't lower windows through key fob, no panoramic roof option, no wireless carplay, ac power outlet location is awkward, key needs redesign (push tabs too small), vehicle came equipped with low rated Falken tires, could use another gear as 80 mph is at 2500 rpms. Mileage averages 20.5 city, 25.4 highway. Larger families who need a lot of trunk space for family vacations and hauling soccer teams/balls can probably find a better option but if you place a premium on "the driving experience" and appreciate a premium looking inside and out vehicle, this is a great choice. Overall, very satisfied with purchase. update june 2022: even though they don't get good reviews, our Falken tires have been fine...wearing good, still quiet, and been through heavy Florida downpours with no issues. Now 15K on vehicle and no issues.....still an overall 5 star rating. update 12/24: we still have vehicle with 45k now. replaced battery a couple months ago. will need to change brake pads soon. otherwise no problems or issues.
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2020 Mazda CX-9
Love just about everything on my CX-9 except that I never got the gas mileage that was advertised. Best was 25 mpg. Also they don’t appear to hold up in value for trade in. I was interested in trading up for newer different color CX-9 and insulted by how much it dropped an value after only several months.
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Excellent value
Been an excellent car, no problems, great value
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