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Used 2020 Mazda CX-5 Consumer Reviews

4.5 out of 5 stars
108 reviews

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4 out of 5 stars

Nice SUV but no perfect

Issac zadeh, 12/19/2021
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

My family currently own 6 cars and three of them are Mazda. Overall, I like my new CX-5 however the 2.5 L engine is a bit weak for my taste. However, when I put 91 gas it feels much better. Here are a few issues I noticed in my Mazda vehicle overall: 1. steering wheel emblem quickly fades. Makes you feel this car is low quality 2. Touch screen anti glare easily fades if you clean it with cleaner accidentally 3. Trunk opener seems to be stupid, i cannot open the trunk until I turn the car off and put it Park Worse of all: Gas tank is so small. I guess Mazda still needs more experience to make mature cars.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent vehicle

Ryan, 11/23/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

After test driving the Mercedes, Jaguar, and Volvo we never thought we would settle on a Mazda CX-5 Grand Touring. My wife got the CX-9 GT. The luxury and mechanical quality is right on par. Be wary of mazda financing professional however, as Matt at Hodges Mazda in Jacksonville, Florida scammed us on our lease.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great suv

Joe, 09/15/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

It’s a very comfortable car and get grand touring for the options. The Bose system is great for people who love their music

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Smooth ride

Kevin, 08/06/2020
updated 02/08/2021
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful

I purchased a 2020 Mazda CX 5 Grand Touring. It rides smooth and the cabin is very quiet. I think it has better styling than most suvs. It is loaded with a lot of tech and safety features. I am happy with the purchase and would recommend the vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my new Mazda CX 5

New owner of MAZDA CX-5, 06/30/2020
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful

Grand Touring is a great package, love the Parchment interior and Dark Gray exterior, it stands out!

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