Used 2020 Mazda CX-5 Consumer Reviews
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Not a viable winter option!
HRA, 03/01/2021
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful
I was thrilled with the purchase of this vehicle in July 2020. The summer and fall drive was fantastic, not a complaint to be had. The SUV is sharp to look at inside and out, loaded with great options, and it handled very very well; an overall great competitor for other vehicles in it's class. Then winter in Manitoba came. Whenever the temperature dropped below -23 celsius I found the following issues (every time): the front window motors weren't strong enough to drive the windows until the car was 'very' warm, the front doors had to be slammed shut 5-7x to ensure they closed, the suspension/steering is extremely stiff as well. When confronting the dealership I was informed the items could not be fixed as "we live in Canada". I stated I've lived in Canada all my life; I never had these issues with all of the Honda's I have owned prior to this vehicle. Mazda lubricated the door hinges and sent me on my way. Even with lubrication the issue continues. I need a safe vehicle so this CX-5 will be traded in sooner than later and I'll be going back to a trusty Honda CRV. So if you are someone looking at this car who lives in a cold climate, where you don't have a heated garage; you might want to rethink a CX-5 purchase.
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Excellent vehicle
Ryan, 11/23/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful
After test driving the Mercedes, Jaguar, and Volvo we never thought we would settle on a Mazda CX-5 Grand Touring. My wife got the CX-9 GT. The luxury and mechanical quality is right on par. Be wary of mazda financing professional however, as Matt at Hodges Mazda in Jacksonville, Florida scammed us on our lease.
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2020 Mazda CX-5 for sale near you
3 of 83 listings
- Touring 4dr SUVMSRP: $15,9915 mi away
- Grand Touring Reserve 4dr SUVMSRP: $23,99821 mi away
- Touring 4dr SUVMSRP: $24,99821 mi away
See all 83 listings
Great suv
Joe, 09/15/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful
It’s a very comfortable car and get grand touring for the options. The Bose system is great for people who love their music
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Smooth ride
Kevin, 08/06/2020
updated 02/08/2021
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful
I purchased a 2020 Mazda CX 5 Grand Touring. It rides smooth and the cabin is very quiet. I think it has better styling than most suvs. It is loaded with a lot of tech and safety features. I am happy with the purchase and would recommend the vehicle.
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Love my new Mazda CX 5
New owner of MAZDA CX-5, 06/30/2020
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful
Grand Touring is a great package, love the Parchment interior and Dark Gray exterior, it stands out!