Used 2020 Mazda CX-5 Consumer Reviews
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More car for the money!!
Tyler, 01/06/2021
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 6 people found this review helpful
I traded my 2015 CX-5 Grand Touring (loaded with all packages) for a 2020 Grand Touring Reserve. I was perfectly happy with my 2015, but the spike in trade values and available incentives were too hard to refuse once I drove the turbo engine. I was expecting to experience some lag since it is not a twin turbo, but the dynamic pressure achieved by the exhaust header and 3 butterfly design is both mechanically simple and performs fantastically! Mazda engines are not a commodity component, and really impressive engineering feats. High torque at low RPM is a great engine power improvement, and was the first factor in choosing this model. Coming from a 2015, the quiet interior in the 2020 was immediately impressive, and was on par with Audi and BMW in my opinion for a much better value. Comfort and safety features are great, as well in this trim with heads up display, heated steering wheel, adaptive cruise, and the list goes on. Incredibly comfortable and visceral to drive at the same time. I regularly compare to my SO's BMW X1, and don't find the CX-5 lacking except in the infotainment/navigation deparment. A few complaints: no panoramic roof option (if that matters to you), the key is ridiculously large and clumsy with buttons on the side (I've found my lift gate accidentally open on many occasions), and the infotainment is lacking but passable (fixed on the 2021). Of these, the key is the only real issue for me. Being built in Japan, the engine block is coated for ocean transit (cosmoline?) and smells like burning oil for the first 500 miles or so until it burns off. Harmless, but alarming if you don't know what it is. I'm averaging 24mpg, down from 25 on the non-turbo 2015 GT. With the 2015, I experienced no issues other than preventative factory recall repairs for the fuel filler bolt and lift gate struts, and am finding modern Mazda in the Toyota/Honda reliability I used to seek. Several competitors deliver better fuel economy and cargo space, but nowhere near the performance. This is a great choice for a mostly practical daily driver that is truly enjoyable and fun to drive.
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A great vehicle to drive!!!
Dianne, 09/18/2020
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 6 people found this review helpful
I love this suv! We traded a 2018 for the 2020, same exact vehicle, Pearl White with Parchment White interior. It is even more fun to drive! Great response to uphill drive, great cornering, just a fun drive! The interior is so classy, also!!! My 4th Mazda: 2 Trubutes and 2 CX5s since 2000. We still have the 2005 Tribute. We have never had to take one of them to be repaired, ever!! Only tires and batteries!! That in itself is a testimony!!
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2020 Mazda CX-5 for sale near you
3 of 86 listings
- Signature 4dr SUVMSRP: $20,9952 mi away
- Grand Touring 4dr SUVMSRP: $20,7032 mi away
- Grand Touring Reserve 4dr SUVMSRP: $26,9909 mi away
See all 86 listings
Failure to start
Jo Randall, 10/07/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
17 of 20 people found this review helpful
I bought this car for the safety features and bells and whistles. Twice in 4 months since ownership the car would not start after sitting over the weekend. The dashboard lit up with display(key fob failure the first time) After changing key fob and its battery car would not start .The service that jumpstarted the car said the battery was depleted even though nothing was left running.The dealer looked at it and stated there was no problem even though the car service that jump started the car said the battery was depleted. This is a new 2020 model and only owned for 4 months .The car worked for another month then would not start after sitting over the weekend . Another jump start and reports of "the battery was low" I took it back to the dealer requesting a complete check and new battery. Will update progress.
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Mazda are dangerous
Jorge Junior, 09/29/2020
2020 Mazda CX-5 Sport 4dr SUV AWD (2.5L 4cyl 6A)
54 of 70 people found this review helpful
Please be aware of all the brake problems Mazda has been having in several years!!! The Mazda 3 and 30 just got recalled for loose hardware in the Caliber!!! The CX5 has had earlier model with Brake problems!!! My 3month 3,000 mile CX5 failed to stop on me and slammed into a building! At 3,000 miles my caliber was damage and my rotors work worn out. Yet Mazda wanted to blame it on me for claiming to be a bad driver.
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Garbage product!
Joe Battaglia , 06/14/2020
2020 Mazda CX-5 Sport 4dr SUV AWD (2.5L 4cyl 6A)
104 of 143 people found this review helpful
I'm a mechanic/auto enthusiast and have owned about 30 cars in my life. The 2019 cx-5 was the first time I bought a brand new car. At 12,000 I had to bring it in for service due to all four calipers sticking. Mazda said they just need grease due to them being improperly grease to begin with and set me on my way. Now at 23,000 I'm back with same problem and need rotors, pads and calipers. Mazda says it all comes out of my pocket and its do to the weather elements. Now out of all the cars I've had and work on.....normally pads go at least 35,000. I personally have never had to change sooner then 50,000. I'm blown away by this and going to make hit Avenue possible to let everyone know about this.
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