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Used 2020 Mazda CX-5 Consumer Reviews

4.5 out of 5 stars
106 reviews

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5 out of 5 stars

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711Lois , 02/13/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
30 of 33 people found this review helpful

Responds quickly , very comfortable seats , looks terrific . Just got home from a trip with snow and rain - 4 WD came through . Back seat is tighter then some though.

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5 out of 5 stars

Grand Touring Reserve worth the extra money

Ted, 04/28/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
16 of 17 people found this review helpful

Took my wife's Mazda 6 in for service and was given a 2020 CX 5 Touring for a loaner. Great handling and fun to drive like all our Mazda's. We owned several Miatas in the passed all of them still ran great with nearly 200,000 miles. When I decided to get myself a new small SUV I test drove a Grand Touring Reserve and it was everything I liked about my totalled 2011 Tiguan with more power and better handling.

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Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Heads up display

Nick H, 06/23/2020
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
16 of 17 people found this review helpful

Spend the extra scratch for the heads up display. The whole vehicle is incredibly intuitive but the HUD puts information in your line of sight. I’ve never felt safer on the road.

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1 out of 5 stars

Love it Hate it

Not a dumb broad!, 08/27/2020
updated 03/01/2021
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
80 of 92 people found this review helpful

This car has every bell and whistle imaginable and I was so excited driving it off the lot. Then the computer issues started. Weekly they got worse until they are now a daily issue. The problems are random- suddenly the dash goes dark, Sirius not available, car won’t unlock, car won’t lock, message that the cruise control is not available under 20 mpg flashes while I’m driving at 40 mph etc. I could go on and on. Of course the dealership service department tells me there is nothing wrong so the 2nd time I put it in (my brand new car of 3 months,) I gave them a memory card with numerous videos and pictures. Received the dumb broad act for that. They get one more chance to fix this before I invoke the Lemon Law. Update: they “updated” the software which resolved the Sirius issues, but now the car won’t go over 30 mph in a snow storm (in South Dakota!!!) I had to shut off all the fancy safety features because of numerous malfunctions. Driving down the interstate, in rush hour, suddenly the car won’t do more than 30 mph (I was in the left lane,) and malfunction warning flashing on the dash. This computer system is HORRIBLE!!!! I would live to give their programming team a piece of my mind.

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1 out of 5 stars
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3 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

2020 Mazda CX-5 Sport

Mark Cartwright, 10/24/2020
2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A)
9 of 9 people found this review helpful

My wife and I love the car. The CX-5 also exceeded our expectations as well. We bought the car as a "grocery getter" as it was fairly short and easy to park and load with the hatchback.The Sport versions the least expensive but it has everything we need and then some in a small car. The HVAC knobs are large and easy to use and adjust.The manual seat adjustment bar is also easy to use, as you can adjust the seat position much faster than you can with a switch. Sometimes less is actually more. Some cars have far more electronic features and gadgets that become more of a nuisance than a help. I love the basic simplicity of the car. I would buy another Mazda CX-5 as well and I think that is the best praise and recommendation you can give to a car. My wife and I also own a '91 Mazda Miata, a '14 Lexus GS-350 and a '16 Ford F150 CrewCab.The '91 Miata is "old school" simple....the '14 Lexus GS-350 has far more electronic gadgets and features than I really want or need...the '16 Ford F150 has just enough electronic features and gadgets, that don't get in the way of the vehicle's driving enjoyment....same goes for the '20 Mazda CX-5. Cheers and Happy Motoring.

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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Amazing vehicle

Ryan Doonan, 07/04/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
8 of 8 people found this review helpful

I got my 2020 CX-5 GT soul red 2 weeks ago and traded in my 2019 Kia Niro EX premium and best choice I did and amazing and so much more room and great and safer to drive and having 2 Mazda’s are so much better even having real leather and having the parchment and red goes great together

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5 out of 5 stars

Fun faux luxury!

Cindy E., 05/17/2020
2020 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
16 of 18 people found this review helpful

Very fun to drive, super smooth ride and quiet cabin. Very roomy and comfortable. It definitely feels like a luxury car without the luxury price.

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5 out of 5 stars

(250 HP w/93octane)

Lil Doc, 02/25/2020
updated 03/02/2023
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
29 of 34 people found this review helpful

Highlights of CX-5 GT Reserve (Turbol) after driving it 13,500 miles. PROS: Quiet interior at all speeds, upgraded trunk with carpet to cancel noise, futuristic body and wheels, chrome front is very nice, handles like a sports-car with power, wonderful Bose sound system, Apple CarPlay with 10 Bose speakers came alive, upgraded Google Maps or Waze through CarPlay becomes my primary Nav programs (Center-point2 on, settings, +3, +2, -1, 0), IPhone 11 music is powerful, HD radio audio output exceptional, 8-inch color display, heads-up-display on windscreen, backup camera w/warning bells, whistles and yellow red visuals, blind-spot warning visual and audio (w/turn-signal engaged), great duo-A/C Front and back), Assisted-braking to avoid accidents to include back up braking with bells to avoid accidents, cruise control safe distance assist. 12V slot in car console. Apple CarPlay USB port in console. Made in Hiroshima, Japan This auto is top of the line and expensive and it's worth the cost. Now, I'm looking at the CX-90 6 cylinders-turbo. CONS: GT Reserve Sonic Silver model are hard to find in Central Florida. Exceptions: Heads Up Display, Hill Holder brake Lock, Back Up Collision Avoidance, Folding Outside mirrors, rails, Trunk Cargo Cover, I use the "hill holder" always without hills in FL. I can now relax at a long enduring stop light in comfort.

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5 out of 5 stars

Great Car Fun to Drive

par, 03/19/2020
updated 04/04/2022
2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
15 of 17 people found this review helpful

We moved from a Mazda6 to the Mazda CX-5. After looking at comparable vehicles, we could not find one in this price range with the looks, comfort and fun to ride features. Own it now for two months and well worth the price and drivability. After two years the car is a dream to drive and trouble free. Been two years and still excellent vehicle.

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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Salad build, great interior, fun to drive!

Ritchie B, 04/03/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
30 of 36 people found this review helpful

This is definitely a stand-out vehicle (and it should be rated at the top of its class). While Honda and Toyota have been resting on their laurels, Mazda has been innovative, The overall engineering and driver-oriented features make the CX-5 an intelligent choice when considering an SUV. The overall build quality of my CX5 is well above average. It is quiet, comfortable, and a pleasure to drive. (I prefer the turbo 2.5 because it allows you the punch you need when you have to battle with traffic). I have experienced many other brands and I prefer this Mazda to any I have ever driven. This is a sleeper vehicle. The CX-5 flies under the radar, but don’t let that fool you. Mazda is simply a better vehicle than any of the others because at Mazda, they try harder to please the driver with both engineering excellence and good overall value. With the Grand Touring edition, Grand Touring Reserve, and Signature editions, you are getting more for your money than you would with any Honda CRV or Toyota RAV4. AND Mazda CX-5’s do not use a CVT transmission.

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5 out of 5 stars
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