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Used 2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.0 out of 5 stars
33 reviews

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4 out of 5 stars

Hatchback door a disappointment

Laura, Newtown, CT, 07/01/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 5 people found this review helpful

Leasing a 2017 Mazda CX5. Love the change in hatchback door lifting & closing automatically; after all, this change was due when other SUVs had it already....BUT.....this hatch door does NOT lift up high enough. Must bend & be cautious of hitting my head when loading this area, just too annoying overall. Other SUVs raise higher. I'm only 5'3"! This is a safety issue as far as I'm concerned. Raising the height by replacing "lift bars" should be considered a recall for safety reasons alone.

Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

First and last Mazda

Bob, Franklinville, NJ, 03/13/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
15 of 50 people found this review helpful

Don’t be fooled by zoom zoom. This car all years and all models is built like a tin can. Multiple issues including rattles, cheap interior failing apart, leaks, mirror, and hood that bounce and float. The seats are flat, cheap and non supportive. Dealer network is horrible. I have 68,000 miles on it and can’t wait to trade it in. Don’t be fooled the redesign is just body restyling. The nav is juvenile. The tech is less than any other competitor. Pure junk.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Still Trying To Decide

Joe N., Frisco, TX, 08/13/2017
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 17 people found this review helpful

I test drove the CX-5 Grand Touring along with others in this class and price point. I've narrowed my choices down to the CX-5 Grand Touring and the Hyundai Tuscon Limited. Love the sleek look of the CX-5 inside and out. Some features missing that Hyundai offers are panoramic moonroof, ventilated front seats, heated rear seats and Apple Car Play (though Mazda says Apple Car Play is coming). I love the look and the driving feel of the CX-5 over the Tuscon but I love those added comfort and convenience features that the Tuscon offers over the CX-5. Still waiting to see which car maker if either can fill in the gap between the two first. Will wait to see what comes from both in 2018 and 2019.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

Poorly engineered and very uncomfortable to drive

Disappointed Mazda owner, Cave Creek, AZ, 04/22/2019
updated 04/24/2024
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
10 of 37 people found this review helpful

Very poorly designed center arm rest is too low and positioned back to far to be useful. AC vents are too high to effectively cool the passenger cabin.Front seats are not adjustable to provide comfortable ride. Poor dealer support. Owner's manual written in badly translated English. Many of the instructions don't make sense. Never another Mazda.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Nice small SUV

Lois Thatcher, Glen Allen, VA, 06/21/2017
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
4 of 19 people found this review helpful

I felt the acceleration was okay. Did not like the choice of interior colors. Drove nicely, but I did not purchase the car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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