Used 2017 Mazda CX-5 Consumer Reviews
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Great Car
This car has all the modern conveniences at an affordable price. It's also fun to drive. If I were to change anything, it would be the heated seats. Not very useful here in TX. I would opt for air conditioned seats if it were available.
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First 3,000 miles, all is good
I compared this SUV verses the Honda CRV top two rated vehicles. Both are great SUV's I choose the CX5 for its styling, particular the front nose, and the great handling (feel behind the wheel). The interior of the CX5 compares with that of far more expensive vehicles. I have the Gt model with heads-up display, all the adaptive safety features and forward display perform exceptionally well. Safety and ease of vehicle entry is the emphasis for us seniors. I have received many compliments on the CX5 candy apple red color.
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- Grand Touring 4dr SUVMSRP: $19,99816 mi away
- Grand Touring 4dr SUVMSRP: $16,998In-stock online
- Touring 4dr SUVMSRP: $14,190In-stock online
An SUV with the soul of a Miata
This is my second Mazda CX-5. I had a 2013 previously and loved it. But the new style, upscale features and comfort won me over, and I had to get the 2017. I am very glad I did. I was debating between this and a Honda CRV, which is also an excellent vehicle, but a very poor sales experience at my local Honda dealer in Princeton convinced me to go for the Mazda. If you need a ton of room and a large family vehicle, the Honda may be a better choice. But, the Mazda drives better, handles better, and (this surprises me) I think Mazda engineering & design has eclipsed the legendary Honda engineers. Every little detail on the Mazda has been so thoroughly engineered and designed that you just feel like the Mazda is punching above its weight class. The interior design & materials are MUCH nicer than any other small SUV, and compares more directly to the Audi Q3 or BMW X3 than to the CRV or Escape. The engine and transmission are so well integrated & responsive that the CX5 feels faster and more powerful than it is. The CX-5 is very quiet on the road, and I am getting about 27 to 28 mpg avg (I drive very little in the city). The Bose sound system is a HUGE upgrade from the system in the 2013, and the safety aids, incl the lane keeping, blind-spot monitoring, and heads up display are GREAT! They are so well integrated into the vehicle's operation, that you quickly just forget they are there and start to rely upon them and how well they work. I have the Soul Red Crystal paint, and all I can say it, the depth and luster of the red color is amazing. To get paint this good in another brand, you need to shop at Porsche. It even shines when dirty! Gripes? Well, the the traction control system is a bit too aggressive for my tastes and kicks in a little too early in fast turns (though the CX5 still out-handles everything in its class). That's about it. When you drive this car, you get the feeling that EVERYONE at Mazda put in lots of overtime to make this car feel like it's worth more than it cost. If your dream SUV is a Porsche Cayenne S, but your budget is less than half of that vehicle's sticker, this is your best choice.
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Upgraded from the old GT model
I upgraded from a 2015 CX5 Grand Touring to the 2017 model for the following features: auto rear cargo hatch, much lower noise in the cabin, and rear air conditioning vents (needed in Florida). The car still handles pretty much the same and is fun to drive, although I find the new model to be a bit more sluggish in shifting gears. They need a larger engine option. I still get the same mileage- about 24.5 city and 28.6 highway (75 mph). I don't like the new front grill, cup holder placement, higher front hood which means lower visibility for short people., lac k of arm rests and the navigation system is horrid. The city assist braking system only works in very specific situations, and is not that helpful. Also the side mirror alerts are overly sensitive, and go off even when a car is maybe 8 lengths away from you. That said, I still prefer the way this car handles and the upgraded interior when compared to similarly priced competition. The sound system is pretty good, and with lower cabin noise, is pleasant to use during long drive
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Best of class
We looked at all other major players in this class, including the 2017 Honda CRV. The CX-5 beat them all out and in particular beat the CRV with better controls (not as dependent on a touch screen), better acceleration and driving dynamics. However, the CRV beats the CX-5 in fuel economy. For my wife, who didn't want a "minivan" the CX-5 gave her a sporty vehicle that supports the family too. First update: After owning the car for almost 4 years, we've noticed some glitches. The most prominent are with technology. 1) The navigation doesn't have integrated traffic information, 2) You can't select a primary phone to pair with so my phone has been taking precedence over my wife's, even though it is her car, 3) The radio is falsely marketed at SiriusXM when in reality it is an antiquated XM-only system that gets fewer channels. Second update (January 2022): Other gremlins have shown up: First, there is an electrical glitch that had the infotainment system think we've made a selection when we haven't. I suspect it is a short in one of the input switches. Second, one of the trim pieces that runs along the roof of the car has come loose. At high speeds, it flaps against the vehicle. All of these issues plus a few others have me downgraded my rating from 5 stars to 3 stars overall. We'll probably look at a different brand when we go to replace this vehicle.
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