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Used 2014 Mazda CX-5 SUV Consumer Reviews

4.3 out of 5 stars
129 reviews

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Pros
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5 out of 5 stars

Beautiful Ride

Mike, 08/06/2018
updated 02/08/2022
2014 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful

Overall MPG is better than EPA. Never a problem with this car. Still excellent after 195K miles, no issues. Requires very little maintenance as nothing seems to wear out! Original exhaust system!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great car; terrible dealer

V.M. Walters, 08/20/2015
updated 08/22/2016
2014 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

The Kelly Blue book gave the 2014 Mazda CX5 the top rating for an SUV that year. I tried every SUV on the market and liked this the best. For short people, however, the length of the seats is somewhat uncomfortable, but a pillow behind the back solves this. I would have liked the vehicle even more if I had a good experience at the dealer. CardinaleWay Mazda in Mesa, AZ was the worst car buying experience I have ever had! The sales person was fine, but when the deal was taken over by the used car manager and finance person, the experience turned horrific. The pressure to take the expensive add-on extended warranties was amazing; making me feel stupid for not taking it. I won't go on and on, but I couldn't wait to get out of there and it definitely put a damper on the car. I would definitely not recommend buying a car from this dealer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Brake Problems/MPG decline

gryphon84, 06/24/2014
updated 06/26/2018
2014 Mazda CX-5 Sport 4dr SUV (2.0L 4cyl 6A)
22 of 33 people found this review helpful

I loved this car but after 18 months the brake pads went bad. According to the dealer there was no reason and since the warranty on those expires at 12,000 miles or 12 months we were stuck with having to pay for all new rear brake pads and rotors. There is no reason they should have failed and Mazda Customer Service said "Too bad not under warranty". The MPG has also steadily declined after 6 months even with regular maintenance. I am disappointed since we bought it for it's supposed fuel efficiency and safety. After this experience I do not expect this to be a reliable long lived car and will not buy a Mazda in the future. Update, we've had the car 3-4 years now we had to replace the brakes again and the oil pressure sensor, mazda maintains this is an us problem even though the dealer admitted they see this a lot. I'll be happy when I'm rid of this car. Total piece of junk. Update: Had to replace the brakes for a 4th time and now a wheel bearing went bad. Worse car ever. Update replaced all the wheel bearings. What a piece of crap!

Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.88 out of 5 stars

True to expectations - Comfortable but some quibbles

agaurav, 05/12/2013
2014 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
21 of 32 people found this review helpful

I have had my CX5 for 2+ months and driven 2200 miles in Dallas metroplex. It has been great so far with no surprises. Comfortable ride and no squeaks or any mechanical issues. Gas mileage for this FWD has been 27 mpg in mostly city driving with a very light foot and a constant eye on the current mpg reading. The USB port in the console charges phones at a slow rate since it has medium amp. The rear seats don't recline so not very comfortable for adults. Now that I am used to backup camera and blind spot monitoring, I need to be careful when driving wife's car without these aids. The gas tank is 15 gallons but I could fill only 12.2 gallons when range left was 5 miles.

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3.75 out of 5 stars

Good - not great

dougal1098, 12/15/2013
2014 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
11 of 17 people found this review helpful

I have been driving my 2014 CX-5 Grand Touring for a couple of days now. I got the base Grand Touring model with a remote start and a trailer hitch. The car itself is nice with good handling and styling. The car just looks nice. The 19" wheels are a distinctive feature that really makes the car unique. The handling of the car is nice but not dramatically different than other cars in its class. And really, why buy this car of this class for handling anyway?

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