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Used 2014 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
129 reviews

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Pros
Cons
4 out of 5 stars

CX-5 SAVVY

Theresa, 03/15/2016
2014 Mazda CX-5 Sport 4dr SUV (2.0L 4cyl 6M)
2 of 2 people found this review helpful

I have had this car for about a month and I am please so far. It is a smooth ride and I feel safe in it. It has plenty of room for all the riders and in the cargo space. Easy to accelerate and brake. I love the navigation system and the digital radio. Happy with my purchase!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Feel a little cheated with this one....

trx284, 09/12/2013
updated 03/13/2016
2014 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful

The car has a mix of good and bad features. Not a bad car overall, but probably not the best SUV in this category on the road (at least for me). It really depends upon what you value in a car. If you value exterior styling, good gas mileage, and a decent engine you will be happy with this purchase. If you value technology, ride quality, and comfort (interior components) you will likely be happier with the CRV or Escape. Update: I have had several costly repairs in the last 3 years of ownership. The first repair was for chipping and peeling paint on the front of the vehicle. Paint is actually peeling off around the front borders in large patches and bubbling up elsewhere. I had to pay a dealer to fix this (not cheap!) and guess what, it's doing the same thing again. The second major repair was the need to replace rusted out rotors. Let me be clear, the break pads were fine and had over half the pad intact. Apparently this is a common finding on the CX5. Mine rusted severely on a garage kept vehicle with less than 3 yrs ownership and 40,000 miles. Expect to pay between $400-500 per axle. And rusted body parts and peeling paint are not covered by the manufacturers warranty or the extended warranty I purchased.

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Ongoing ownership - updated

photoguy22, 04/04/2014
updated 10/11/2022
2014 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
14 of 27 people found this review helpful

Oct23 Update - 130k miles - Still very happy! Zero issues! Apr 2021 Update - 100K miles. All continuing well - STILL a great little SUV! Have yet to have a single real problem... several years back the "Bluetooth Module" failed and had to be replaced. There was an issue around 60k miles with front brake rotors warping that the dealership covered at their own expense - probably was a Service Bulletin but regardless, it was a minor hiccup. Original brake pads actually lasted far longer than expected and were replaced with 15-20% remaining around 75k miles... Apr 2020 Update - 88,000 miles. All continues well ! No change in opinion :) Starting to develop a little more road noise in the cabin but not bad. Otherwise, still happy over-all. ---- An update to the review written only a few days after buying... We've now put 2500 miles on our '14 CX5 AWD and it's performing well. Nothing failing, no problems - performing as expected. Gas mileage not quite what we hoped but still reasonable at around 25 mpg combined. Closer to 30 on the open road but never higher average than that. So far a good choice in a new vehicle.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.25 out of 5 stars

Are you kidding me with this lock system?

lkasko, 06/16/2014
2014 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
10 of 20 people found this review helpful

Had my CX-5 for 5 days. Love the drive, love the styling, love the gas mileage. Hate, hate, hate the locking system. Are you kidding me with this maybe the lift gate will lock and maybe it won't. How would you know. You have to walk away and when you come back with your key it is always open. What the heck is the purpose of the black button anyway. Are we supposed to depend that this locking sensor is going to work indefinitely. How do we know when it stops working. Not light, no beep not indicator, no nothing. Worse design I have ever seen. I am 66. I have owned a lot of cars. I would not have purchased this one had I known. Will try to get a lock installed

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4 out of 5 stars

A wonderful small SUV----and still is after 36000

gc666, 12/15/2013
updated 06/15/2016
2014 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
11 of 23 people found this review helpful

originally looking at CX9. Dealer said best hoped for mileage would be 22-24. Needed better. Bought this 2014 as a certified preowned, 6 mos old, 11000 miles. it is the Grand Touring with 2.5 engine. plenty of power, smooth running, smooth shifting, and best of all great mileage. I was used to a tdi Jetta getting 49 mph. Mazda estimates this engine at 30 combined and 35 highway. that is exactly what I am getting; and actually closer to 36. I couldn't be happier. Interior room much larger than I had expected. I can carry 4 golf bags and their owners with comfort. Here is an update after 18 months of ownership and 36,000 additional all-around miles. It is still a wonderful small SUV. Combined mileage hovers around 28; long freeway only drives around 34. I dropped overall rating for these reasons: Performance: unlike my previous Jetta that still had original brakes after 250,000 miles, i replaced the mazda brakes at 38,000. Let's see how long the aftermarket pads last compared to the factory. Comfort: Still very comfortable. However, when exiting the drivers side, my shoe will occasionally get hooked on the plastic console shroud that extends down alongside the accelerator and runs back to the seat. it hasn't been an issue with moving from the pedal to the brake, yet. Of course, my feet are big. But i dropped a star on the rating for this issue. Interior: Dropped a star here because of material quality. The carpet is cheap. it is as if they took a sheet of flexible plastic, heated it and dropped short fiber on it. There is no pile at all. Dirt and grit adheres to these little fibers and is hard to vacuum. Safety: Dropped a star due to the visibility. i know all the small SUVs suffer here. Thank goodness for the blindside radar, because it is hard to see vehicles in the blind spot. And the front A Pillars are so large that they restrict to the front left and right. Entertainment: Dropped a star here. You pay extra for the Bose, but it sounds no better than my old stock Jetta system. And 100 miles past the 36,000 warranty the separate bluetooth amp went out. Dealer wanted $800 to repair. After my complaint to the Manufacturer, they settled on $80. Reliability: I dropped a star here due to the dealer support. They could have settled the bluetooth amp issue but chose not to, and my biggest gripe is the constant oversell for service items. Value: Still high. A fantastic SUV with low maintenance and high fuel mileage. Overall, i dropped it a star. But i would buy it again. <br><br><br><br>

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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