Used 2013 Mazda CX-5 Grand Touring 4dr SUV AWD (2.0L 4cyl 6A) Consumer Reviews
Former Cadillac CTS Owner Goes SUV
Okay, so I came from a 2008 Cadillac CTS and LOVED that car . . . but kids got bigger, stuff got bigger . . . you know the deal . . . needed a vehicle that could be fun and practical. Looked at so many cars including CTS wagon . . . kept coming back to "why spend so much?" Looked at RDX, Highlander (another favorite) but all the SUV's kept coming in with bad gas mileage unless you bought the hybrid. On a whim I came across from Acura to the Mazda dealer and sat in a CX 5. It had features I wanted . . . a great Bose system, bi-xenon adaptive headlights, navi, etc. No, I won't win any races . . . but it really is fun to drive!
Great Car but climate Control does not work correctly
My only real complaint is the Automatic Climate Control is not automatic. If the outdoor temperature is 85 Degrees and the temperature is set to 62F on the automatic temperature control the blower will run at 50% and slow down in 5 minutes to 25%. After 30 minutes of driving the temperature in the car is 78 degrees. The dealer said this is normal. I sent an E-Mail to customer care, a week later they repeated what the dealer said and would not take any further action on behalf. This causes me to have to manually maintain the temperature by varying the fan speed and switching the air intake. I can only assume all of the CX-5's (Possibly all Mazda's)will operate the same way. Be AWARE of this.
- Touring 4dr SUVMSRP: $13,99825 mi away
- Touring 4dr SUVMSRP: $7,45017 mi away
- Touring 4dr SUVMSRP: $11,988156 mi away
SkyActive Transmission is the fatal flaw, would not recommend or buy again
The SkyActive Automatic Transmission is, in my opinion, never in the correct gear. I ordered my CX-5 AWD GT when I returned my 2010 Mazda3 lease in April, it arrived May-end, almost killed me twice within a week. I opened a case with Mazda customer service in June when it was less than a week old. I'm still having issues 4500 miles in, and refuse to drive it out of town. Mazda is still working with me, but slowly. I am scheduled to bring it in (again) to download the onboard computer's data, then they will order and attach a data capture device, I will note when the issue occurs, then they can analyze the data. I feel like I'm beta testing their 32k SUV.
CX-5 -- 2 Full Brake Repairs in less than 20,000!
I hate my CX-5. Bought it new. Had to replace the rear brakes at 14,000 miles on an emergency basis at the nearest shop (not Mazda service center, which was not available). Mazda won't accept the common sense conclusion: design flaw. Several months later, same problem: horrible grinding, excessive rust, etc. At 17,000 miles, I have to replace the brakes and rotors on both axles. The second time I was able to take it to Mazda. It's taken them four days to even get back to me with a solution after holding my car that whole time and they want me to pay for the brake pads for both axles -- $200+. They do everything they can to blame the customer and not take responsibility for an obvious design flaw (i.e., my car's history of vastly premature brake issues, as well as those documented online and the Technical Service Bulletins issued by Mazda). Of course, I'm crazy for believing any of the multiple complaints online about the exact same issue for the same year, make and model and Mazda issues TSBs rather than recalls to avoid fixing their design issue. "We see it about 1% of the time so it's not an issue." Yes, yet it is! To me!!! Mazda is awful. I hate even looking at it in the garage. Never again.
- Performance
- Interior
- Comfort
"The Miata of SUV's"
I have owned two Miatas and loved them. I also traded my 2007 Honda CRV for a CX5 GT with AWD. I drove the new CRV as well. It's very nice and engine feels a bit more powerful than the CX5 but there is no comparison in handling. The CRV is more luxurious in ride & handling (softer). But the CX5 handles like a sports sedan -- amazing for an SUV! Seats feel like they were pulled from the BMW M-Sport parts bin (no kidding). Very comfortable, solid and so far I am averaging 28.1 mpg around town (with a bit over 1000 miles). That is WAY better than I did with my CRV (about 23 mpg). I can fit to adult bikes in the back with the seats folded! If you want a sporty, efficient SUV, this is it!