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Used 2021 Lincoln Navigator SUV Consumer Reviews

3.3 out of 5 stars
10 reviews

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Pros
Cons
5 out of 5 stars

Tech outdated but by far best interior quality

Max, 07/21/2021
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
9 of 11 people found this review helpful

I love the lushness of the leather and carpet and tech is adequate but it’s horrible compared to the Escalade, GLS, and X7. But overall the quality makes up for the outdated tech (which once again is okay but it just aged pretty poorly in the timeframe from when the Aviator and Navigator were released.) The seats a very comfortable, and the second row has a very executive style feel, and the ventilated seats are some of the best I’ve ever tried. I read some of the reviews and it simply depends on what dealer it is. My dealer (Lincoln of Bloomington) has been very good to us and has treated us like family. It’s very unfortunate that that’s not everyone’s experience but it is what it is. Also it seems like a lot of the reviews aren’t even for the 2021 model year and mostly for the 2020 model year. Unfortunately, I didn’t realize that the Navigator will be refreshed next year and will fix a lot of the things such as tech and features that lesser Lincoln models have but their “flagship” suv doesn’t have. I would buy it again except I would wait until it’s fully redesigned and electric next time. If your thinking about getting a 21’ wait until 22’ since a lot of the bugs it seems like will be smoothed out.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

SHAME on YOU Lincoln!!!

Vee, 06/02/2024
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

After owning two previous versions of the Navigator (2008 and 2014), I decided to continue my allegiance and trust on the more recent Navigators that I really wanted to upgrade my 2014 Navigator. The current model looks so pleasing to the eyes and all the "hype" from advertisements about the new Navigators, I purchased a used 2021 "Reserve" with 35K miles. The first week driving the vehicle, I have already experienced several serious issues with the vehicle...too many to write down here..I also find that the interior cabin description dished out by dealers and media hype paid by the manufacturer are FALSE and deceiving. Cheap materials, Cheap leather, cheap plastic chrome, ordinary steering wheel for a 80/90K/100K vehicle. My 2014 Navigator was a much better built vehicle inside and out. Sadly I have only driven this junk for only a week...Took it to the dealer to address all the issues. TWO weeks in the shop and still under repairs... Tip for other buyers..do your homework...research NHTSA for recalls, search the web for other owners who have experienced concerning issues with this vehicle, check the VIN for past issues; Use car websites for detailed history report. Use the Lincoln website for VIN history...TEST DRIVE, have a mechanic check the vehicle thorougly if buying used...

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Service issues

DavidSearay, 04/12/2022
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
3 of 4 people found this review helpful

Vehicles heated steering wheel is a joke, warms up on start and then cools right down. A Lincoln factory rep looked at the issue and refused to allow us to be present. How can a heated steering wheel only reach 58 degrees and Lincoln maintains this is within their acceptable range. Pick up and drop off service is a joke and the vehicle is supposed to be returned washed. I have to take our vehicle in for service and am given a coupon for the local car wash.

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5 out of 5 stars

Love this Navigator

Doug Taylor, 02/27/2025
updated 08/29/2025
2021 Lincoln Navigator 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful

I purchased this used, two years old at time of purchase, I have now driven it for a little over two years. This has been dependable, comfortable, and a pleasure to drive. I’ve had it on the road as well as in town and everyone that’s ridden with me. Has been impressed with the room and the ride. The technology is great, massaging seats, adaptable cruise control, and Assist steering are all highlights over my past Lincoln‘s. I would definitely recommend this.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Big Family Car - Beautiful daily driver!

Matthew, 06/09/2025
2021 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
0 of 0 people found this review helpful

Bought vehicle used with 3 years and 45k miles. First off, it is a beautiful car. Reminds me of my grandparents full sized Buicks and Cadillacs from childhood. Tons of room. Great features. Family was a little shocked when I brought it home because it is so big but everyone loves riding in it. I drive a lot too and from work and as I age I am more uncomfortable driving but I feel good after a long drive. I did a long road trip from Detroit to the east coast and I felt fine even after 12 plus hours in the car. Driving assist features are the best of any vehicle that I have driven. Lane keeping and auto cruise are smooth and make driving such a big vehicle more manageable. Good cameras and sensors help with the parking but a big spot is always helpful plus some parking garages do not have enough clearance. No major issues with the vehicle to this point. The motorized steering column got stuck and needed to be repaired and I had a pest chew some wires. Both issues were taken care of at the dealership in a timely fashion. Dealer delivered and picked up a free loaner without a problem and they have done the same for an oil change.

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