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Used 2021 Lincoln Navigator Consumer Reviews

3.4 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2021 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
4 out of 5 stars

Service issues

DavidSearay, 04/12/2022
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

Vehicles heated steering wheel is a joke, warms up on start and then cools right down. A Lincoln factory rep looked at the issue and refused to allow us to be present. How can a heated steering wheel only reach 58 degrees and Lincoln maintains this is within their acceptable range. Pick up and drop off service is a joke and the vehicle is supposed to be returned washed. I have to take our vehicle in for service and am given a coupon for the local car wash.

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1 out of 5 stars

Don’t Let the Bells & Whistles Fool You - LEMON!

Jenn S, 12/14/2023
2019 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

2019 Lincoln Navigator is known to have issues, just one goggle search will show you them. I’ve experienced them firsthand. What was a $120k car is now KBB valued at $32k just 4 years later. I’ve spent most of that time taking it into the shop. The twin turbo engine blows through oil, so you have to put in oil in between changes. Additionally the computer system goes on the fritz, and causing all sorts or malfunctions. Ford and Lincoln have been unable to resolve no matter how many times I go in. They also would not honor the lemon law, so I have to get a lawyer involved. Please don’t make the same mistake I did. I’ve never had a more high maintenance, unreliable car and a very poor investment. It’s a beautiful car, but don’t let that fool you. I’d look elsewhere and save yourself time and money.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Move over GM - Lincoln stole my heart

namack, 10/06/2020
2019 Lincoln Navigator 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

I have been a life long GM SUV driver... from Cadillac to Denali, I bleed GM and have enjoyed those vehicles for many years. I never even considered changing to a Ford badge until I drove the Navigator... and it is no Ford. Quite ride, fantastic seats, refinement, technology and head turning beauty. Hats off to Lincoln on the Navigator - it quickly swayed this GM junkie to become a hard core Lincoln Navigator fan. You will not find a better luxury to the dollar value than this vehicle. Can't wait to see what they do next!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

I see someone else wrote about the service

Uncle Fester , 12/05/2020
2020 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 6 people found this review helpful

Just read about how another user has issues with the engine and service. First my battery went dead and instead of a new one they just gave it a long charge, this the service manager told me and admitted it should have been replaced. Next they had to replace the injectors after finally thinking that the issues I had/still have and that did no good. I go to excelerate and it burps. When they did the tech forgot to replace a hose clamp on the engine and while driving it over heated and had to be towed across town to the dealer. I have never owned a Ford product and swore I never would but the Escalades the past few years are bad. Look all in all I like the SUV, but you call it Lincoln, it's still a Ford and they have major motor issues. Hope they can fix them my lease is up in a year and the new Escalades are looking good despite that past years issues

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

my navigator

alex, 08/22/2020
2020 Lincoln Navigator Reserve 4dr SUV (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful

great car,smooth, great power

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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