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Used 2017 Lincoln MKC Consumer Reviews

3.8 out of 5 stars
53 reviews

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Pros
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5 out of 5 stars

My favorite suv I’ve owned.

Tom Barnard, 08/20/2020
2017 Lincoln MKC Select 4dr SUV (2.0L 4cyl Turbo 6A)
3 of 3 people found this review helpful

Look. I’ve owned two CRV’s, a Murano, and a 2016 Mercedes GLC, and the 2017 Lincoln MKC is my favorite SUV I’ve owned. Sure, each of the SUV’s I’ve driven has had its up and down points, if you are looking for ride comfort, quiet, a killer standard sound system, just an extremely comfortable place to spend a car trip in the front seat, the MKC should top your list. If you have to put people in the back seat for long trips, look for a bigger option. But I don’t do that. My lifestyle is just me and my wife. And this car is utterly perfect. And a total steal at certified used pricing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luxurious Ride

Mick, 07/26/2018
updated 08/06/2020
2017 Lincoln MKC Reserve 4dr SUV AWD (2.0L 4cyl Turbo 6A)
3 of 3 people found this review helpful

We looked at the Ford Edge, Lincoln MKX and the MKC. We were sold on the compact size and the responsiveness of the steering. We love this car. The Edge was a little bigger than we wanted and the same for the MKX. If you are looking for a roomy backseat this may not be for you. It’s a little tight but for us it’s fine. We have taken it on trips and the seats are very comfortable. The only issue we find sometimes is when using the voice command there is problems understanding my command. Probably due to my southern accent. The navigation is great. I am updating this to state Lincoln wanted $100 plus to update the map. I think in the future navigation will be done mostly on people’s phones and you won’t find it as much in autos. It handles curves very well and is fun to drive. Ours was a bigger engine with the 2.3L Turbo. A lot of power and excellent acceleration. When changing gears from drive to reverse there is a slight lag in response but we got used to it. Overall the interior is excellent and the road noise is a minimum. After driving this now for 3 years and riding in various other small compact vehicles, this Lincoln has excellent ride quality in comparison. We have had this now for 3 years and still enjoy it. I do think the interior design is good but wish the front cup holders had been side by side instead of front and back. The overhead controls for the sunroof are difficult to see but you learn which ones do certain functions. Maybe should have angled those to see them better. There is plenty of space for us with just two people and have taken several trips now. Gets about 23-24 mpg on the highway and a lot of city stop and go driving will get you anywhere from 17-19 mpg. If you have back seat passengers a lot it is a bit tight getting in and out of but again you get used to it. We rarely sit there and only occasionally have passengers. There have been some minor repair with the trim and battery replacement, head rest replacement due to the upholstery in it peeling, seat heater issue and an electronic board used with the Lincoln app. If it had not been under warranty it could have been costly. There have not been any majors repairs since those were done. The Greeneville, TN dealership has been great and would highly recommend them. Excellent maint department. After owning this suv for 3 years now we are still enjoying it. The minor issues that we have had while under warranty have been resolved and there has not been anymore. We do enjoy all the technology but mostly just the ride and luxury interior. Again the vehicle fits us fine. If you need something with a lot of cargo room you can let the seats down. If you have back seat passengers a lot you would need to look at a different vehicle as this is tight for leg room. We average 20-21 mpg overall. That does include a mix of a lot of city driving and highway. If you’re in the city only it will drop to 19-20 and on the highway on a trip we get 24-25 mpg. We are now just a bit over 3 years of ownership. The dealership we purchased this from is not a Lincoln dealer anymore due to very low sales. We have switched to Rockytop Lincoln in Sevierville for our service needs. It’s on the husbands way to work. Even though the old dealership still serviced Lincoln’s that were purchased there we prefer one who still sells them. I will say the dealership in Sevierville stated they were not set up to include the car washes, pickup and delivery but they would take the spouse on to work if needed. The service department also stated they did not have a loaner at the time to drop it off for an oil change and tire rotation. The point is even though Lincoln advertises as a selling point the idea of pickup, delivery and loaners, it’s rare the dealerships have the ability to do just that.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

The road home is a Lincoln

deery47, 10/13/2017
2017 Lincoln MKC Reserve 4dr SUV (2.0L 4cyl Turbo 6A)
4 of 5 people found this review helpful

I have been a fan of the Lincoln Motor Company since 1970 when my parents bought their first Lincoln Continental. Since then I have owned/leased eight different models. Although I prefer the Continentals for their extravagant technology, my age and physical limitations limit me to the SUVs. Since I wish to be more environmental friendly, the MKC is the logical choice. This is the last gift to myself in the twilight of my life.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Terrible Customer Service~

Heather B, 04/07/2020
2017 Lincoln MKC Select 4dr SUV (2.0L 4cyl Turbo 6A)
7 of 11 people found this review helpful

I am having a horrendous time with Lincoln Customer service. My Lincoln is less than 3 years old and the Engine had to be replaced along with the Transmission! Now, they will not talk to me about getting the vehicle replaced or bought back considering the massive issues.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Systemic AC ISSUE

Josh, 07/07/2018
2017 Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
14 of 24 people found this review helpful

This is the second MKC that I've owned. I own the 2015 Reserve trim MKC. I ended up trading in that car because I had a similar issue with the air conditioner that I'm having with my black label trim car right now. so the problem is that the AC will randomly blow hot air on the driver side and cold air on the passenger side. I end up having to close the vents on the driver side to keep the hot air from blowing in my face. Again the 2015 MKC that I had did the same thing so I traded it. To have this problem in a $56, 000 car is completely unacceptable. this is the second chance that I have given to Lincoln and I regret it. I traded in a 2017 CX-5 fully loaded and now I feel like I made a mistake. I hope that someone from Lincoln will hear this read this and address this issue. It doesn't make sense that I'm 2018 a car manufacturers selling a $56, 000 car has an issue with the AC working as it should. I will never buy another Lincoln product ever again I am done. I am all for American car manufacturers I grew up a Ford lover but I can no longer accept these substandard quality as compared to other car manufacturers especially when I'm spending my hard-earned money on it. Goodbye Lincoln!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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