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Used 2015 Lincoln MKC SUV Consumer Reviews

4.3 out of 5 stars
43 reviews

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1 out of 5 stars

I have NEVER been so disappointed in a Ford product or their Customer Service as I am right now!

swim_mom, 03/10/2015
2015 Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
58 of 70 people found this review helpful

I have only ever owned Ford products and I had to have the New MKC, I bought the 1st on the lot. Lets just say, total disappointment!! My transmission "shattered" in the middle of the highway at 9k miles, all the ABS sensors have been replaced, the emergency brake engages sporadically while I am driving. This vehicle is not safe to drive and has left me in unsafe conditions on several occasions, that is not what I paid $45,000 for. I filed Lemon Law with the BBB so now Lincoln has told me that they can no longer help me or repair my vehicle under the warranty because I had to go and file a complaint with the BBB as my right as a consumer. I have never been treated so poorly in my life!

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2 out of 5 stars

2015 Rust after 1 year

E. Prescott, 10/14/2016
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
32 of 38 people found this review helpful

The car is fun to drive, and is comfortable. However it's like putting lipstick on a pig. I have been in and out of service for the last year, and a half. Is it great I get a rental each time. Sure is. At would have been worse without it. The amount of trips I have had to the dealer planning around my family is not something I expected in owning a brand new luxury vehicle. I was in for a broken amp 4 times. Headline did not fit from the factory, it took four attempts to fix. My automatic mirrors went on the fritz, and that is common in these vehicles. I was back and forth to the dealer during rush hour which was a far drive. Then there is the rust, at around a year in my husband found it. Now my husband washes and waxes my vehicle regularly. I have never had a vehicle rust in the first year. Yes Lincoln removed the rust. So far twice at two different dealers. These are both on the front drivers doors on the bottom along the wedge. We started wondering why our vehicle rusted after a year. Then I started noticing that after a hard rain, when I would open the door water would gush out. My husband noticed he could put his thumbnail in the seam right below where the rust was. Clearly this was the cause. Lincoln however and their service departments refuse to recognize this as a problem, or rectify the issue. We found a site where the GMC Terrains and Equinox's have the same water issue, and they suggested replacing the weather seal around the frame of the door. Lincoln's response was GM's doors are engineered differently, and "the doors are doing what they are engineered to do" At this point I started doing reviews on Lincoln's Facebook page. Slowly my links are being deleted, and I found others who had the same thing happen. Lincoln is not a reputable company. Also if you look up Ford Rust, or Look up Ford Escape Rust it is all over in the same spot on the doors on the Escapes. Sounds like an engineering defect. I would caution anyone from buying any products from Ford/Lincoln. I know I won't be buying on in my lifetime.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.25 out of 5 stars

A nice SUV, but not perfect.

skirk51, 12/03/2014
2015 Lincoln MKC 4dr SUV (2.0L 4cyl Turbo 6A)
18 of 21 people found this review helpful

Front seats are extremely comfortable.The leather wrapped steering wheel feels superb. It is a good height for getting in and out of easily. Gas mileage seems to be as advertised. But after driving it for three months, I have regretted my decision to buy. The ride seems harsh and jarring. I wish I had not let the dealer talk me out of waiting for one with the CCD. And why would a luxury vehicle (Select trim) not have a power adjusting steering wheel connected to the memory settings! Even worse, the lever for manually adjusting the steering wheel is very difficult to engage. Cargo space proved to be too limited for a trip with four adults.

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4.63 out of 5 stars

Terrific Car So Far

zaranjjt, 10/15/2014
2015 Lincoln MKC 4dr SUV (2.0L 4cyl Turbo 6A)
6 of 6 people found this review helpful

First time Lincoln owner, Im impressed. Test drove the GMC Acadia Denali, Cadillac, 4runner , Enclave, Jeep, Q3. All but the Buick had rough tight rides and were pretty loud. I like the design , sleek and modern, Lincoln is trying to reinvent themselves with younger designers resulting in smoother contours and open dash presentation are become Lincoln standards. The double winged grill is also very appealing and unlike the MKX has decreased height and has a more polished finish. I am happy with Sync as well, but it could be better. Back seat is a bit tight, but for rare office colleague lunch drives it's okay.

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4 out of 5 stars

Enjoyable compact luxury crossover

gr8_g8_gt, 06/10/2015
updated 06/12/2017
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
13 of 15 people found this review helpful

I have a 2.3L Reserve model that is almost fully loaded. It rides nicely, is fairly quiet and has decent pick-up. Mileage has been around 20 mpg in mostly city driving, which I find disappointing for a 4 cylinder. I love all the features like push-button start, heated & cooled memory seats, heated steering wheel, etc. I downsized from a Ford Edge and like the more compact vehicle, although back seat legroom is tight and the cargo area is a bit small. As with the Edge, the A/C doesn't modulate well; it's either too cold or too warm. It's been a very reliable and enjoyable vehicle, and I get lots of compliments on it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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