Used 2015 Lincoln MKC Consumer Reviews
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Wow great car!
BC, 10/07/2015
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
51 of 56 people found this review helpful
I was getting a little tired of getting in and out of a small car everyday and went looking for a mini-luxo-crossover (or whatever you call them, now) for my daily hour drive. Admittedly, the only reason I thought about this car was those silly commercials. But still, I took a look and was surprised. For the sticker price on the lot, you cannot compare this to some of the cars mentioned in Edmunds review. I put $45k as a top on what I wanted to pay. My local dealers did not have an MB GLK or Audi Q5 for less than $47k on the lot. And the only BMW X3 I found under $50k didn't even have nav! Really? Yes, there was a Volvo XC60 or two that fit in my range. But not as loaded as I was able to get my MKC. I got the upgrade 2.3l engine, awd, the nav package, and several other options, including the incredible panoramic roof for $44k before any haggling or rebates. I would say this model straddles segments as it more directly competed in price with the MB GLA class, BMW X1, Infiniti QX50, Audi Q3, and Volvo XC70, all of which I'd call tall wagons. None had the ride height of the MKC. The only vehicle I would say directly competes is the Acura RDX. It did have more space and otherwise had similar features for the price, topping out at $44k. But, honestly, the 3.5l V-6 in the Acura felt gutless compared to the 2.3l turbo 4 in the MKC. That was probably my deciding factor. In all, I'm thrilled w/ my purchase.
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MKC Transmission etc
Mark, 10/17/2018
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
18 of 19 people found this review helpful
Second time back . Car has 46k, This time the car had to be towed. Won’t shift- again. No power- again. I have a 2011 Caddy SRX with 117k on it. It’s never been to a repair shop/ dealer except for PM . The Lincoln is now on number four. That in 46k. No way will I buy another unless Lincoln makes some big changes in quality of product.
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2015 Lincoln MKC for sale near you
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I always liked Matthew Mcconauthey. : )
Tom, 01/04/2016
updated 01/09/2023
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
32 of 35 people found this review helpful
UPDATING REVIEW. In June 2022, some clown ran a red light -- didn't charge a yellow, he just decided to punch the gas and run a red light -- and caused an accident. Thank God my wife, who was driving to work, hit him rather than him hitting her. Had it been the other way around, she may have been severely hurt or killed, because NONE of the airbags worked. She hit him in the right rear passenger door of his Toyota Camry. Although she had the heavier vehicle, due to the high rate of speed he was going -- clearly over 60 from witnesses -- and her moving rather slowly having just come off the line, making her max speed only 20 mph, the Lincoln was dragged more than 20 feet sideways in the direction he was going, and spun like a top. She had pulled out after waiting for cross traffic to clear the intersection after her light turned green. Thank goodness a gentleman behind her stayed to ensure the police got the right story. Otherwise, being she hit the other guy, she would have been the one getting a ticket. And as expected, the guy, some Arab, claimed he had the green light and my wife ran the red light. This nice Korean gentleman waited for the police to take his and my wife's statements, and then pulled the police aside to ensure they had the facts. When he explained what happened, as he'd witnessed it all right in front of him, they paid more attention to the skid marks, end positions of the two vehicles, and the nature of the damage. They then promptly ticketed the other driver. That is about the accident. I mention this to lay the foundation of this complaint, which is about Lincoln as a company. We loved our MKC. It had 79,000 miles on it, and yet was like new. NEVER had a repair done. Only maintenance, and a couple minor recalls. Yet in this accident, in which USAA totaled the vehicle -- they did some once the figure went over $16,500 and they weren't even done yet -- again, the airbags failed. The dashboard under the steering wheel popped open, and a bag fell out on my wife's legs, but never inflated. Meanwhile, nothing else was observed in the vehicle. I called my dealer telling the service manager what happened and asked where the other airbags were on the vehicle. I asked him to confirm that I understood there was supposedly one in the steering wheel and one in the header panel. He said he didn't know and I had to speak with Lincoln. He gave me what was supposed to be the phone number for Lincoln Customer Service, but it was Ford Roadside Assistance. He'd just blown me off. NOT a good start. Calling back and complaining to the sales manager, he gave me the right number. I provide all the information on what happened to the gentleman I spoke with, but he seemed more concernede about a law suit than anything else. He asked, "Are you making a claim?" I said no, no one was hurt, but I was concerned about the airbags. I noted we would likely have to replace the vehicle, considering the amount of damage done, but wanted to know what went wrong. I wanted to know if Lincoln had information on this happening before, and if so, what was being done about it, if anything. He said he had no information and that I would get a call back from their office of "General Counsel". I said that's absurd, they are lawyers and lawyers aren't going to be able to answer technical questions. I needed a technical person; an engineer who knows the vehicle. I was nonetheless told GC would contact me in 10-14 days. Needless to say nothing of the sort happened. They blew me off. I tried calling two other dealers, all who simply pushed me off to the same customer service number. NO ONE from any dealer would talk about the airbag system on their vehicle. I called several times trying to get hold of the owner of my dealer -- Britt Ford/Lincoln -- but neither brother was ever around. I tried two more times with the customer service number, but this time was treated abruptly and blown off by smarmy smart mouths who clearly didn't want to deal with this matter at all. They kept telling me I had to call the dealer. I told them the dealers (three of them) refused to discuss the matter and simply kept pushing me back to customer service. One clown actually said, "Well that's their perogative." I finally got fed up and said, "Alright. That's enough! I want the name of the CEO for Lincoln and the corporate address to write that person." I did this on two occasions with two different "customer service" reps, only to be told, "I'm sorry, we can't give out that information." When I said that was absurd, that it's public information, not some state secret, one guy said, "That's corporate policy." I finally had enough. My wife was interested in another Lincoln, but I told her there was NO WAY we were spending our hard earned money on a company that reacts like that. It wasn't some disgruntled employee giving the company a bad name. It was three different dealerships and three separate customer service reps. EVERYONE was refusing to help. The bottom line is we went shopping and my wife chose the Audi Q3. She liked her MKC very much, as did I. But she likes the Audi Q3 even better. I finally reached one of the Britt brothers and informed him of what happened, noting it was too late, that we bought an Audi. He said he was sorry for what we went through. I noted he needed to know that Lincoln customer service, not to mention his dealership service manager, and two other dealerships, all lost him a customer because of their blowing us off. BY THE WAY, I made a report with the National Traffic Safety Board and they conducted and as told if they found this to be a one off, it would be documented, but if they found other such cases, they would conduct an investigation. Well, a week later I was contacted by an engineer from the board with a list of questions noting they were conducting an investigation. They will not share the results of said investigation, but I shared this fact with my insurance company, USAA. The person handling my case there was very concerned about the fact that NONE of the airbags worked too. So, consider this. The MKC was a great vehicle. I understand the airbags are manufactured by someone else. But they are used by the manufacturer. Lincoln, in this case, demonstrated zero concern that ALL the airbags failed, which would have resulted in serious bodily injury had my wife been hit in the accident rather than the other way around. They refused to answer questions, blew me off, and lied about General Counsel contacting me. They not only had no interest in sending anyone to inspect the vehicle to see why the airbags may have failed to operate, but weren't interested in any of the photos I had of the accident. Bottom line -- Ford/Lincoln lost a customer for life over a very stupid response. Their customer service was not even a case of customer "LIP" service. They flat out refused to cooperate. I made yet another complaint months later, just to let them know what we did. That person wrote it up and apologized for what was not a proper response, but I never got a call or letter from anyone. Clearly their management really doesn't give a rat's behind. This is an update from my first input five years ago.
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Lovin my Lincoln
Christine, 07/05/2018
2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
14 of 15 people found this review helpful
I have been a Jeep Grand Cherokee girl for years but every time I went to look at a new one my mechanical engineer nephew discourage me due to it's transmission issues. He sent me to look at the MKC. After a five minute test drive I bought it. I live in West Virginia in a rural area on a mountain top. It handles the twist and turns and ruff roads with ease. It has never left me stuck on the snow or ice. It climbed up the mountain during a winter storm without slipping once. It's beautiful to look at (much better than the boring Honda CRV) and fun to drive. When traveling I can take it out of Sport mode (I use this on the twisty back roads I drive daily) and place it in Comfort mode. I have two small issues with it; cargo area and SYNC. It has half the storage area of my old Grand Cherokee and I have the first edition of the SYNC and it has a couple of bugs that have been worked out in the second edition. All in all I love it. It's beautiful to look, comfortable for my 5'9 middle aged body, and easy and fun to drive.
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Fun to drive quality SUV
loucatfan, 11/13/2014
updated 05/22/2020
2015 Lincoln MKC 4dr SUV (2.0L 4cyl Turbo 6A)
33 of 39 people found this review helpful
I love my MKC.I searched for a year and drove every luxury brand small SUV. This one is the best. Solid with all of the cutting edge technology in a Small SUV. The HID headlights and interior lighting are the best I have ever seen.Love the Blind spot cross traffic feature. With the Lincoln Drive Control option(which is a must) the car drives as smooth as a large sedan like the Avalon I traded in. The engine is peppy and equal to my wife's 2012 BMW X 3. The workmanship the best I have seen on the interior and exterior.I love the styling and how it drives. Tremendous value for the money and No it is Not an Escape warmed over. This car is unique and I could not be happier with it After driving the car for 27 thousand miles I could not be happier. It is a fun car to drive. Reliable. Has all of the bells and whistles. I particularly use and like the blind side alert in the side mirror. I love the sirius radio which it works great. The size of the car is really one thing that is best for me. I like a small car to zip in a out of parking spaces . Short turning radius. but the feel and quality of a large car. this car still feels tight and new after a year and a half of driving and 27 thousand miles. The linclon drive control feature makes it have the road feel of my old Avalon which was two feet longer and heavier. This is the best car I have ever owned and I don't know why everyone doesn't want one. The only issue I have is with the navigation system. It goes haywire and sends us in circles ever now and then . Have taken it to the dealer four times and paid $150 for an update but still not comfortable with it. Still love the car and dealer . They try but I just think the system Lincoln put in this first model has bugs in it. Another negative issue is the message feature which does not work . Lincoln says it is Apples problem and Apple says it is Lincoln s problem . I’m stuck in the middle . It is a very convenient feature which my wife uses on her Lexus and which I should have but neither Lincoln or Apple can figure out how to make it work , shame since I love everything about the car except the navigation system and the fact the texting feature I paid for doesn’t work.
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