I bought this car 3.5 yrs ago. I drove SUVs for years before deciding on this car. Best car ever owned. I had warranty coverage on it and never had to used it. I only sold it because I needed a SUV for winter driving in Minnesota.
I just traded my 2013 Rav4 XLE for this 2010 Lexus ES 350. The comfort of the Lexus is night and day. The Rav4 had rock hard seats (tilted at an odd forward angle) and a punishing, rough ride. My back could not take it any more. But the Lexus ES350 seats are soft like a recliner and I like the cold air hitting my back side in this TN heat. Also it drives so very smooth and quiet. I don't regret it for a second!!