Used 2019 Land Rover Range Rover Consumer Reviews
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Electronic Nightmare
The electronics (entertainment and climate control) started malfunctioning the day I bought the car. Dealer picked it up, gave me a loaner and took car to fix it. It apparently needed a software update - seems like that should have been on the pre-delivery check list. Ok. A week later, the lower touch screen went totally blank. Then the two knobs that control temp stopped working. Dealer picked up the car again and apparently, the lower screen was bad and needed to be replaced. Now the radio source randomly changes and the climate control (lower screen) seems to roll through random levels of working or not - I am happy that I bought this in the spring and consistent heat or A/C haven't been needed yet. Car is going back to the dealer next week to see if the third time is a charm. Will be noting to the dealer that another problem will result in initiating a Lemon Law suit. The dealer has been great and I really couldn't say enough about their responsiveness which is very much in line or even exceeding expectations (which were high given the cost of the car). If it wasn't for this issue, I would give the 2019 RR 5 stars. I love everything else about the car. Unfortunately, I seem to be getting more experience with their loaners (none of which have had a similar issue) than my vehicle.
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RARE MULTI-SUV COMPARISON
We have owned several premium SUVs within the last 20 years, mostly of German origin. In the past 24 months, we had the unusual situation of simultaneously owning 2-2017 RR HSEs ( a diesel and a V6 gas), a 2017 Escalade ESV (lwb), and a 4 year old MB diesel suv. The RRs were purchased to replace the Escalade and the MB. We had grown tired of MB vehicles, because of frequent warranty issues, maintenance schedules and dated styling. The Escalade was bought to pull a large boat and to be used for long trips. Even though it became one of our unexpected favorites. it's overall size turned out to be a negative for everyday use. Now addressing our RR diesel ownership..... we love the car.....the power of the high torque diesel engine, 22 mpg. in town, its rather compact exterior size and very lux/ comfortable interior has won us over. The gas RR is basically the same car, but the gas engine is no match for the diesel. The noise levels are basically the same, but the gas engine has never achieved its EPA ratings of 17/23. Those who have a hesitation of owning a car with a modern diesel engine, have probably never driven or owned one. Neither RR has had any warranty problems as of yet and the suggested maintenance schedules are better than most competitors. I've seen some criticism of the "build quality" not being competitive.....but in my opinion the build quality meets or exceeds all of its competitors. One suggestion....if you are ordering or buying an existing car, make sure it has the "surround view camera system".
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- Supercharged LWB 4dr SUVMSRP: $47,990116 mi away
- Supercharged 4dr SUVMSRP: $45,990177 mi away
- Supercharged LWB 4dr SUVMSRP: $38,500174 mi away
Car does not Start
The car decides it will not start on a random basis. The key fob doesn't work. Has been back and forth to the dealer 4 x and they don't know how to fix it. They are no replacing the central computer for the car.The vehicle was purchased less than a year ago.
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The Gentleman's Tank
Picked up a used 2016 Range Rover Supercharged LWB in Indus Silver with the Ebony interior. Originally priced at $130K, I managed to find it for $72K with only 8,000 miles on it, in perfect condition. Everything about it is rock solid: the power, the luxurious cabin, supple leather, huge interior, massive trunk space. The deployable side steps are great for my (short) wife, and the Meridian premium sound system is spectacular. Biggest drawback is the electronics -- quite dated and laggy in terms of response times. Does feature Bluetooth for connecting to your smartphone, but lacks the Apple /Android CarPlay setup. If you can get a gently use one, I think you can reduce the huge depreciation hit from a new purchase, which is optimal. I plan on driving this one into the ground over time, and am hoping the maintenance is kept to a reasonable amount.
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Worse company I have ever dealt with
I purchased 2017 Range Rover HSE Long wheel base brand new brand new in September 2017. Starting in Jan 2018, I noted some odd thuds and clunks from the undercarriage and made mention of it to my local dealership in Richmond. I had my car in total over 5-6 times with multiple attempts to correct and isolate this problem. The noise became more frequent and worse as time went on and although attempts were made and documentation stating noise was present....there was no resolution. I was continually disregarded in a manner that was not of a 121k purchased vehicle. I did purchase the extended warranty on this car initially. Around 49k miles, my car went back to Richmond for a 2 week period of time in which no resolution was made. They opened up a case at JLR (what I was told), and although the noise was present, they said JLR said that this noise was an acceptable thing. From September 2018 the repairs were from bushings replaced and tightened, nuts tightened, "transfer case judder" with a double flush and fluid additive technique, and sway bar mechanism system flush." ALL which did nothing for the issue. They documented that the noise was there and basically said "we dont know what else to do." I have this documented from Land Rover Richmond. Who does this....right? So I called corporate myself. You will never get past the customer service representative. Now coming from someone who is a surgeon, when you have this sort of post operative difficulty and issues, your patients speaking to your front desk is an unacceptable thing to let happen. Although my CSR was pleasant, nothing was ever done. She recommended taking my car to another dealership. Not easy for someone who works over 100 hours a week and LR would not come and pick it up. I had to drive it 4 hours to Charleston WV where the new diagnosis was .......wait for it..........Bad front and rear sway bar arms that needed replaced, there was fluid coming from the rear sway bar arm, and the kicker is "my drive shaft." Said the knuckle on the end of it was broken and slipping and this was what was causing the noise. They said verbatim, that we have seen this on other Long wheel base cars." All of this finally got replaced over the 2.5 weeks that they had my car. They said they drove it after repair for 20 minutes and did not hear anything. My father returned the car to me and the car is exactly the same. I cannot get Land Rover Charleston WV to call me back and discuss. They also did not follow up with me regarding the replaced parts. One may ask too, "How come a broken drive shaft was not picked up by a dealership, how could a drive shaft of this size get broken anyway?" I put 52k miles on the car, 100% road miles, over the last 2.5 years. The same thud at low speed 10-17mph, usually in parking lots, stop and go traffic, driving through neighborhoods." Sometimes it is a single thump and sometimes it feels like it is stuck trying to get out of whatever transmissitory thing that it is stuck in. It is a very loud noise, heard by all who have ridden with me. It is a very frustrating issue. I was just contacted by the CSR who just informed me that unfortunately, since it is out of warranty, they could not buy back my car." She stated because it is out of warranty. I asked her nicely, "dont I have the extended warranty?" She said "yes, but purchase backs dont work with extended warranty." Long story short, I could win a law case with Lemon law, but I am completely exhausted with this company. I will never purchase another Land Rover/Range Rover. Therefore, I cannot recommend these cars to anyone, regardless of their status, comfort, build out." Not everything is about "buying the most expensive and best." Customer service goes a lot longer then any engine could. Also, in case you dont know, V8 range rovers come with something called Dynamic Response, where these sway bar arms are working constantly to keep your car level. Great concept, but if you research on your own through threads, you will find that they have been a problem since 2005.
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Electronics nightmare
Beautiful car (2019 HSE), but their electronics are a nightmare. Mine has been back for various technology glitches 5 times, and it would be more if I lived closed up the dealer. Dealer has been fantastic, but it’s clear Land Rovers designers are too far in front of their IT folks. It’s a shame because the car looks great and drives nicely, but in all honest I’m counting the days until the 2021s come out for other manufacturers.
Beautiful car, electronic horror show
From day 1, the electronics of my 2019 Range Rover LWB have been off. Random warning lights, AM radio always playing at top volume on start up, screens not turning on, lethargic interface, should I continue. It’s been In the shop twice. “Oh, there was an update,”’only to the leave with even more issues. And today “cruise control unavailable.” What does that even mean. Clearly, LR over reached with their electronic play and I’m left with a 125$k vehicle I’d love to get rid of.
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Broken Range
I bought a brand new 2018 HSE full size Range Rover , it has been in the dealer 3 times and was in for over 2 months ,it has computer problems and they have no idea how to fix it . It was there for 2 months i picked it up last week when they claimed it was fixed i had it for 3 days and it broke again. All the Faults come on the dash and it goes into limp Mode. If you stop and turn the car on and off a few times it will reset and drive normal . This is my second Range Rover
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DANGEROUS! Sudden, complete shut down on highway!
I was driving on a highway with my child when my 2018 Range Rover Supercharged lost power. It completely shut down- no acceleration, no steering, brakes. Not even a blinker to signal to any of the other cars on the highway that my car was broken down. It was the first time I had driven the car since bringing it in to the dealership for multiple faults. Before this near death experience, my husband and I experienced issues with the screen, the driver side door not closing, no ability to clear windshield when it is fogged up, issues with parking camera in addition to all the fault messages like suspension fault. I put less than 1500 miles on the car. It was certified pre-owned. Hopefully, Land Rover will do the right thing and get me out of this vehicle. This is my second Range Rover purchase.
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Brand New 2018 RR HSE 220 miles!!!
On my second week of owning this car, she died in the middle of a school intersection. Grinding\unresponsive. Unfortunately, found out through Bellevue Land Rover that the front right drive shaft was improperly installed!!! Yep. 2 weeks old car w 220 miles!!! Can you assume that my consumer confidence is zero???? After service made ME call a tow truck- and 3 hours later got a loaner Velar. 😂😫😂😫Which the trunk is not working- the manager of loaners saw! WTH!
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Nightmare Ownership Experience
In all the vehicles I have purchased both personally and professionally I can only good to excellent experiences with the vehicle ownership albeit there may be a hiccup here and there, but that's to be expected. After experiencing multiple issues with the 2018 Range Rover vehicle in less than a month of ownership and only having actual possession of the vehicle for 18 days in that month long period due to the time the dealership had it for the initial repairs it became clear the Range Rover I purchased was a lemon. It broke down for the first time not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They assured me this issue would not occur again. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle, right? Well Land Rover didn't think so... they only said my vehicle didn't yet qualify for a re-purchase because the dealership was continuing to service the problems I was experiencing. So, if I understand that correctly, as long as they're attempting to correct the problems, no matter how many I experience over how long a period of time, this vehicle isn't a lemon deserving of a re-purchase even though I can't drive it more than half the time. Yes, let's allow that to sink in a moment... The initial breakdown issue continues to re-surface despite the dealership supposedly repairing the problem each and every time. I can't know when or where I will be stranded. Good thing Land Rover Roadside Assistance is open during business hours on business days... oh wait, that doesn't help me outside of business hours on weekdays or anytime on weekends. Save yourself, don't buy any Land Rover product. They may be pretty and be loaded up with features and tech, but they're simply overpriced garbage that will bring undue stress and frustration into your life.
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Best luxury SUV by far....
It's incredible how this fairly large SUV handles like a luxury sports car. Every time I drive it I am blown away at the smooth ride, the perfect handling, and exceptional acceleration (supercharged V8) and incredible breaking. Simply the best! Cannot emphasis enough how perfect this vehicle is — that is if you're ok with average mpg's.
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Range Rover Diesel?
I was skeptical at first but when I researched that around the world , they use these diesels , I dug more. Longevity, use, off road and was frankly surprised how well people liked it. 25-28 mpg on a 5,000+ lb vehicles? My test drive, I beat the snot out of this engine and wanted to try 0-60, and braking. Impressed. The vehicle has 40,000 and from what I’m told these engines can easily go 250,000. Americans want gas , power 0-60 in 4 seconds. Just not reality I’ll take this diesel all day long. Oh clean burning as well. So go ahead and race by me, I’ll get there safely and in fine luxury. CHEERS!!!
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The King of SUVS - Diesel Power!!
Well let me start off by saying - I love the RR HSE TD6. Its a great vehicle, like the driving position very much. The interior is sheer class and the ambience in the cabin is first rate. Fuel economy is great given its size and its competition. The Merridien sound system is a must, as is the black pack. I also got the 707 wheels in 22"s and they make the car! JLR have some great new colors - I chose Carpathien Grey and did not look back. Great car! My only wish is that the diesel had a little more HP. 350 would have been ideal.
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Wonderful Vehicle
Exceed expectations after driving for a year. People admire its look, comfort and features.
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Great vehicle with a few small problems
I taking Range Rover back to dealer 5 times for brakes squeaking, hopefully they finally got it right. Rear tail gate sags on every Range Rover I seen, obviously some sort of factory defect. Tailgate was adjust by the dealership, hopefully it stays aligned
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Gift for wife
My wife luvs her Range Rover. The ride and features of the car are outstanding. The heated seats and steering wheel are the best. The reliability has been average. Strangely, an engine valve (pvc) replacement was not covered under the certified warranty (very disappointing).
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IT'S BEEN A NIGHTMARE
They look good at the dealership and if you buy one that is where you will be spending all your time. These cars are by far the worst for reliability. I purchased a 2016 CPO Range Rover with 36k and have had nothing but problems. Numerous trips to the dealership and numerous phone calls to Land Rover USA. Finally, after 2+ months at the dealership it looks like they figured out the problem. If you decide to roll the dice and buy a Land Rover MAKE SURE IT HAS AN EXTENDED WARRANTY or do the smart thing and buy a Lexus or Toyota.
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Positive experience
Almost 2 years of ownership and nothing but good things to say. Exceeded my expectations in every way
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Best vehicle we’ve owned!
Although certainly pricey, the Range Supercharged delivers on all fronts! It is absolutely a treat to drive. Over the top elegance and comfort coupled with over 500 HP leaves little to be desired. Cargo area is fine-even on weekend trips/vacation with the kids-but certainly fine for normal everyday use. We couldn’t be happier with the RR!
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2019 Range Rover SC
This car has been tested extensively in varying conditions worldwide. From city streets to mountain trails, the Range Rover SC performs like no other suv. Build quality is superb; the latest generation promises reliability and longevity, backed by Land Rover's exceptional customer services. The big Rover delivers comfort and confidence both on and off road. It's only caveat being the whopping price tag, the re-engineered Range Rover is simply the finest practical suv available.
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Best Vehicle
I'm so happy with my Range Rover. I have purchased several certified pre-owned and highly recommend Land Rover Treasure Coast for Purchase & Service.
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I was expecting problems over time
Bought a 16 Range Rover Autobiography with 32k miles. I have put on 45k miles since then over 3 years. Not one trip to the dealership yet. I even have mods to increase hp frim 550 to 650. Not one single problem except replacing wearing out/squeaky bushings, which is a wear item, easy to replace and cost very little. And it's so easy to change oil yourself instead of paying RR to do it. The trick is changing oil with something like Liquid Moly every 5-6k and not the ridiculous 16,500 mile intervals recommended by RR. Just change the diff and xfer case and transmission service every 30k. This is the fastest, most solid, most comfortable vehicle I've ever had the pleasure to drive. I was going to trade it in now at around 77k miles, but every SUV I test drive now feels like a cheap, plastic rattle-trap piece of junk compaired to my 2016 RR Autobiography.
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Nice SUV but small issues
I bought this SUV with V8 engine in 2018, now it has 24000miles on it, paid 144K, after 1.5 years drive, The handling is good, turning wheel is lighter than X5, space is good, very stable on the highway, S mode is NO any difference as eco mode, acceleration doesn’t feel very powerful, built quality is good, except navigation screen, air suspension make the ride quality better than most of luxury cars, BTW, I owned X5, Porches Cayenne S, I think Land Rover is comparable with its German rival, satisfied with it, and still love it
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Terrible
There are a lot of reviews online about the Range Rover and before I owned one I was all about it too but after I owned one I was disgusted with the how it drove, the uncomfortable hard leather, and the lack space in the trunk area. I also had several maintenance problems and the smallest mechanical fix was at a minimum $1k every time. Definitely don’t recommend this car despite how beautiful it is on the outside and the appeal that comes with owning one.
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Good from far, far from good
Poor value for money. Too many other really good options for the same price!
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Replaced a Bentley
The Range Rover Autobiography is an amazingly fine car. It has comfortably replaced our Bentley sedan. Power and comfort are terrific. With a satin red finish, it also looks terrific. 22" wheels and the shadow exterior package complete the dynamic look. The vehicle has a long lead time and a big price but you will get more than you paid for and will love the comfort and quality.
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I love this suv
This vehicle is amazing specially when you on off road it's a strong jeep, does other jeep more stronger then land range rover.
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Supreme suv,
Ok from a guy that’s has been in and out of range rovers to bmw x7, qx7 mbz g and gls gle and even my cls. My 2019 supercharged is the best of the best, all the tech you need is here, just gotta use in control to get there. The only do I find is that bmw welcomes you in and says goodbye when you leave! For power performance and looks dam good. Hands down.
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Perfect
Perfect vehicile
Drive the Legend 2016 Range Rover Supercharger LWB
I’m loving everything about this vehicle the color scheme and interior design. And once you hit the gas on the freeway it seems like you are on a racetrack. The Range came with only 38k miles great barn fine. I searched years for this exact model and trim.
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The great white shark
Absolutely in love with my suv!
Don’t buy 1 even if you’re filthy rich
I love my RR sport so much i am on my 5th one. I got my 1st just 2 years ago. It cost you $25 per mile to drive one for 2 years. 1 st purchase $25000 for low mile used supercharged sport 5.0L 510hp drove it 2 months put 1000 miles on it then it died. To fix it is $27000 for new engine if you can find one. Then the new engine dies 4k miles or 5 months later. Warranty is crap. I’ve done this 4x now in 2 years.
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MyRide
Luv the car
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Nice
Best suv ever owned
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Best for all mountain ranges, the diesel gets 650
Awd,4wd standard
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