Used 2017 Kia Sorento Consumer Reviews
Used Sorento for sale
*LIMITED Warranty & Glitches
Michelle B., 07/31/2018
2017 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
18 of 19 people found this review helpful
At 42k miles we incurred a problem with the cruise control feature where it shut off on its own after driving approx. 4 hours and the parking break light illuminated (thankfully the brake was not actually engaged while we were driving). There was a previous incident where the cruise control shut off on its own as well. Kia's service center could not diagnose anything. We have also experienced intermittent problems with the USB/Bluetooth features with the ApplePlay and our iPhones. My husband has a 7s and I have a 5s (both acceptable for the current Appleplay compatibility according to Kia's website). After ruling out the power cord as being the issue by trying different power cords and checking for Apple updates on our phones we took the car in and discovered that the basic warranty for 60k miles does not cover the radio (grr) The radio is only covered for 36k miles or 3 yr (wcf) and Kia also could not diagnose any problems for this and chalked it up to being a phone issue. I have a mistrust for this car's computer as we discovered there were 2 computer recalls upon this visit (Lane Departure Warning System and Hydraulic Electronic Control). Lastly, if you buy this car used, kiss the 100k Powertrain warranty goodbye. Subsequent owners only get up to 60k mi powertrain coverage. Disappointing as my car w/ GM transferred their original warranty to a new owner if the car still met the mileage/time applied to original owner. PS the seats are not very comfortable on LONG road trips! So far leather quality is fine, but the padding itself is extremely firm and the lumbar feature doesn't help after a few hundred miles!
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Beware of Power Steering Failure
R Stone, 12/03/2019
2017 Kia Sorento SX 4dr SUV (3.3L 6cyl 6A)
21 of 23 people found this review helpful
The power steering on my 2017 Kia Sorento failed twice, each time requiring a very difficult and dangerous drive to a dealership for repair. Failed power steering is not at all like good old manual steering, it is a nightmare. The second time it happened, Kia had to replace the steering column. What happened next is the real kicker. Kia offered me a fair amount of money to sign a nondisclosure agreement about this unfortunate series of events. I declined their generous offer.
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Great Purchase!
Roger I. Cabrera, 12/15/2016
updated 12/15/2017
2017 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
9 of 9 people found this review helpful
This is a beautiful SUV standing or going down the road, great features, interior and exterior finish is a class above. Quiet and smooth. 3.3l V6 has some true bite to it when called upon. This is an excellent vehicle for the price! Already looking ahead to 2018 for a new one.. I still stand by my original assessment of the vehicle. I am looking forward to the 2019 model year release at which time I will sale this vehicle and acquire a 2019 model.
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Good, but
Mike Crowe, 08/21/2016
2017 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 6A)
31 of 35 people found this review helpful
We liked vehicle, but had problem from start of lease with poor shifting at 40-50 range. All dealer would respond is that no computer errors show.
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Still love the car
A. Odom, 07/27/2016
updated 02/04/2022
2017 Kia Sorento SX 4dr SUV (3.3L 6cyl 6A)
36 of 41 people found this review helpful
the Longer I have this car, the more I love it. I haven’t had any problems with it. It’s quiet, smooth, lots of pep and gas millage is great. Our neighbor borrowed our KIA for a few days and she trailed in her Buick for a new KIA. Almost 6 years old and no problems.
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