Used 2017 Kia Sorento Consumer Reviews
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Things That Make you go Hmmmm
tombeaman, 12/16/2016
2017 Kia Sorento EX 4dr SUV (2.0L 4cyl Turbo 6A)
67 of 72 people found this review helpful
I've got about 1500 miles on my new Sorento so far, and there are SO many things that I love about it. It seems to be a great value, a very comfortable car for the money. There are some items that make me scratch my head: The so-called third seat...REALLY? That is crazy in every SUV I have been in. Give it up, people. If you want a third row, get a mini-van. For the Sorento, getting that third row not only gives you a couple of seats that only an 8-year old could sit in, it also loses you some handy storage bins! How stupid! Another poorly designed feature is the power rear hatch. The Sorento has a great feature that allows the hatch to raise just by approaching the car...that is cool. What is NOT cool is that the hatch will open up while you are in the garage and then bang your hatch into your garage door. If that happens (say, your fob button gets pressed by your other keys), then you go out to the garage and open your garage door, causing hundreds of dollars of damage! This is not a problem with only the Sorento, but I never thought of it until I owned an SUV. Beware! A feature that I am having trouble with is the Automatic Forward Braking system. It's supposed to monitor traffic ahead and warn you or apply the brakes if needed to lessen a collision. A great safety feature...that turns off dozens of times each trip...about once every four miles! Accompanied by a "ding ding!" I feel like it's going to be Christmas all year round! It's going back to the shop tomorrow, so we'll see if they fix it or not. My next whine is the leather seat warmers. Why would the switch have to be engaged every time I start my car?? And why have a switch that requires multiple taps to cycle through the options, instead of a two-or-three position switch? My other cars with this feature have an Off-Low-High toggle switch, and when you a running errands the heater comes on to the last setting. But the Sorento has to be turned on each time, and then you have to push the button repeatedly to go from high to medium to low heat. Now, after that list of complaints, I still LOVE how it drives. A powerful engine (a little too touchy on the gas pedal), smooth tranny and ride, tight turning radius, great visibility. I am happy, but I do wish those things on my list were not so puzzling. Another oddity about KIA is that accessories cost twice as much if you wait to get them after the sale. Seems to me that a posted price for an accessory should be the same whether the item is installed at the dealer or at the port. And another thing??? Hire someone who actually knows English to write your owner's manuals! UPDATE: The Forward Braking problem is already a service advisory from KIA. So the good news is they are on top of it. The bad news is the fact that it was not done properly to begin with, and now the part is on order. I'll update this again as the repair process proceeds.
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Our 3rd Sorento - best yet!!
Mrs. E., 08/21/2016
2017 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 6A)
25 of 26 people found this review helpful
The V6 is very responsive. In general, the car feels sturdier and more solid than previous years. Gas mileage is better even though it is a V6 - averaging between 24 and 25 mpg. Great car, good value.
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My 3rd Sorento!! And I love it...most of the time
Happy Kia Customer, 10/01/2016
2017 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
63 of 68 people found this review helpful
My 2014 EX was a big jump up from my 2011 EX. My 2017 is an even bigger jump!! Great looking in and out! Drive is smooth and (mostly) quiet. Mostly everything has been improved over my 2014 (which I loved) except a couple of things. First, my 2014 was 100% free of squeaks, rattles, vibrations...noise. My 2017 has a couple of rattles on bumpy roads that can get a bit annoying. I get rattles with the sunroof but on very bumpy roads the rattles become vibrations and then it's very disappointing...like various sections of the roof get loud vibrations...kind of kills the ride. I also get a little bit of rattle coming from around where the center console meets the dash board. I took everything out of the car like coins, phone/GPS wires, other stuff to make sure it was not any of my loose stuff. Although not consistent...I did get rattles from that section on bumpy roads. So that "noise" is also disappointing and kind of ruins the ride...when it occurs. Everything else is fantastic with this car. I thought the 2014 was a little small (aesthetically) for my 6'4" tall frame...a little girly is how I put it. But, this 2017 which is only a few inches longer feels like it fits me much better and I feel great (cool) driving such a nice car that also seems manly for me to drive...while still being very stylish. This car looks great from all angles inside and out...very proud to drive it and be seen driving it. Except for the rattles...all other fit-and-finish seems high quality! Materials are all good. Everything is like you'd find on a more expensive model/brand....dear I say mid-entry level Mercedes. The only thing knocking this car down a peg or two is the rattles and vibrations...which is a big deal to me...especially since my 2014 had none. I also noticed that my cargo area doesn't seem to be as wide as my 2014. I would get my mountain bike and my dog crate side-by-side easily into my 2014. My 2017 those two items are squeezed right up next to each other...seems a few inches narrower than my 2014. On the other hand, it seems the cargo is a little deeper so that helps. Also, even though the 2017 V6 drives great (better than '14)...I do think that since it is heavier than the '14...Kia should seriously think about upping the V6 power by about 25hp and maybe get a 7 or 8 speed automatic like the competitors are doing. I do think my back up camera parking assist guides are not calibrated like my '14 was. I could drive my '14 backwards all over town just by looking at my dash video...the guides were very accurate. I knew if my guide lines were touching anything on my camera then I knew my car wasn't going to hit anything. It was excellent for parking backwards in tight spots and getting out of tight spots...I relied on it a lot...TRUSTED it! My '17 guideline seem off so I really have to rely on my mirrors to see the parking lines and be extra careful. If I just followed my camera I'd likely side-swipe cars parked next to me. The camera lines don't match up with the real parking lines...so that isn't cool. Might have to ask my dealer about that. So, overall, I'd give my 2017 a 4.5 stars and not a 5 because of the occasional rattles/vibrations (Kia should have ironed out for the 2017) and the backup camera guides aren't calibrated well...not as easy to park or get out of tight spaces as my '14. Otherwise...I LOVE my 2017 EX V6 Sorento!!
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Great suv, minor complaints. 2017 ex awd v6
Kyles Kia., 02/25/2018
updated 08/27/2020
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
14 of 14 people found this review helpful
This is a great midsize SUV. I traded a 2014 ford explorer and this is way better by far, at least it's not trying to kill me with exhaust fumes. My only complaint or couple of complaints is the interior lighting when the doors open is almost worthless for me. When I open the doors I want to see the interior lit up not just dimly lit up. The other complaint maybe a petty complaints But when the wipers come on you do not have the option of a courtesy wipe, I having to hit the wipers a couple of more times manually I know a petty complaint. What I love about this SUV with the V-6 is great acceleration 5000 pounds of towing capacity and I tow a 3000 pound boat with very little drama. I would buy another one tomorrow if I needed to. Five members of my family have switched from Ford or Chevy to Kia they are that good. 21,000 mile update: I stand by everything I said above, I love this car. I don’t know why more people are driving key is they are that good. In the last 13,000 miles I had the steering recalibrated. Still love it. Upgraded interior lights to led $30. 48,300 miles and still love it!!!! No hiccups other than new tires @45k miles. Nexens wear fast.
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Our 3rd Sorento-outstanding features for the price
Don, 11/14/2016
2017 Kia Sorento Limited 4dr SUV (3.3L 6cyl 6A)
40 of 43 people found this review helpful
Our first Sorento was an LX back in 2012 then we traded for a 2014 EX V6 and just last week traded that one for a 2017 Limited. The wife loves the fact that the Sorento can be outfitted with 3rd row seats and I love the features for the price, notwithstanding great dealer support and warranty. Our previous Sorento's have always been dependable. I almost traded our 2014 for the 2016 but it was the 1st year of the re-tooling and dealers were getting MSRP pricing plus it didn't have auto braking with the front collision warning system. Our dealer had a great price on a brand new 2017 limited and we traded. I chose the limited for several reasons: to get some of the same features our 2014 EX had (such as ventilated front seats) we had to go to the limited trim. But I also liked all the other features the limited offered so we chose this trim level. You can't get any additional options on this trim level as they are all included, except for any extra dealer options (like a cargo net, mats, etc). There are a number of great features on this car. To begin with, the sound deadening glass and underbody makes for a really quite highway ride. The interior redesign is very functional. The power seat on drivers side has many new features on lumbar support and leg extension support at front of seat. The LCD display and Navigation/Audio/Bluetooth/Climate displays are much more user friendly. It seems there are on-screen prompts to almost all functions to help you. The audio system is outstanding. The menu choices have been broadened and are extensive: you can download Yelp, Pandora is included, SirusXM Traffic, Apple Car Play and Android Auto just to mention a few. You still have the UVO system (download POI's you create on your own Smartphone or PC and Parking Minder). We love the new Android Auto. You hook up your phone via USB and you basically have Google maps and voice support at your command via the car's system. The Lane change warning is a nice feature. You still have Blind Spot monitor which we loved on our 2014. Adaptive Cruise control is really neat. You set your cruise speed and if you come up on a slower vehicle your vehicle automatically adjusts its speed to the vehicle ahead until you move out of the lane and pass which time your car goes back to the speed you originally set. The surround view cameras give you front views, backup camera with obstacle warning and cameras on underside of each outside mirror give a computer generated image of a birds eye view of your car. This is nice when parking in a tight space you can see on the screen how you are fitting between two cars or other obstacles. There is an electric parking brake on the Limited which automatically releases as you drive forward. There is also a feature called Auto Hold which when activated allows you to take your foot off the brake when waiting in a line of cars at a light or a stop sign. Once you come to a complete stop the "auto hold" holds your car just as if you have your foot on the brake, but you can relax your foot and as you step on the accelerator to move forward it automatically releases (part of the electric parking brake system). The full ceiling panorama roof remains a great feature. And of course with the 2017 model you have auto braking in advance of a frontal collision situation. Haven't tested out that yet as no way to really simulate it in a situation without risking it not "seeing" the potential frontal crash. You also have 1 USB connection port and 2 additional USB charging ports as well as 3 12v ports and one 110v port. Sunshades are on the 2nd row windows, the V6 is the only engine to go with in my opinion, and in the Limited you have heated/cooled front seats and heated 2nd row seats as well as a heated steering wheel. Yes I know that is a lot of features which some are just 'luxury' items, but at $46,000 MSRP with most dealers discounting off that, you would be hard pressed to find another vehicle with V6 and 3rd row seats with all those features at such a good price.
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