Used 2021 Kia Sorento Hybrid SUV Consumer Reviews
Used Sorento Hybrid for sale
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Almost perfect
Jay Bee, 06/22/2022
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
32 of 33 people found this review helpful
We purchased this vehicle just over a year ago, with the intent to enable long road trips with decent gas mileage. In the year we have owned our Sorento, it has delivered beyond expectations with regard to the driving experience. The seats are comfortable, the ergonomics conducive to long trips, and the technology is very useful. The adaptive cruise control is great at cutting fatigue, and the lane keep assist, lane follow assist and forward and reverse alerts work very well. We average 38 - 40 mpg, driving in hilly terrain in Southern California. Our ONLY complaint is (for us) a big one and may lead us to trade in the vehicle for another brand. Specifically, we repeatedly get a warning light reading "Refill Inverter Coolant" which is an alarming thing to see, and the placement of the light precludes use of most of the dash computer functionality. We have been to two separate dealers and they have both been unable to determine the cause of the light, nor have they been able to stop it from recurring. Both dealers indicated this "false warning light" is pretty common across Kia's hybrid lineup, but they had no idea how to rectify it. Several posts in owner forums indicate an over the air "fix" is scheduled, but is yet to happen (and the dealers are unaware of this "fix"). The latest incident was while traveling several hundred miles from home, through the Arizona desert. Pulling into the dealer with fingers crossed (hoping to NOT overheat something) we were again told the vehicle was fine and we could drive it the rest of the way home. If not for this alarming, recurring error message, I'd give this car a 5 star review. As it is, with today's hot used car market, we may well trade it in for a comparable Toyota product, a brand we have had great experience with over the years.
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So far so good
Mark, 03/25/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
31 of 33 people found this review helpful
Bought the Sorento after researching mid size SUV'S. Can't beat the price for the Kia warranty and the amenities that come with it. We got the hybrid and are more than happy with the mileage. My kids love the panoramic sunroof! With the 3rd row seats down (which they will be 99% of the time) there is plenty of cargo room and the rear seats have enough leg and head room for somebody over 6' tall. My only complaints at this time would be that the infotainment system has not been easy to connect my android phone to. Seems like I'm jumping thru a lot of hoops to get connected and navigate all of the screens. My other complaint would be the backup beeping. You cannot turn it down or off!! I understand the reasoning behind it, but think that it's unnecessary. My Dodge Durango is very quiet when it's running and doesn't need a backing beep so I don't buy the idea that an EV needs to make noise to warn people it's moving. And if it is necessary, why is the speaker in the grill, facing forward, and not in the rear bumper? We have only had it for two months now but so far, so good.
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Large luxury with 40mpg
Jeffrey Swayngim, 03/21/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
21 of 24 people found this review helpful
This big SUV has everything a vehicle can (except ventilated seats). The seats are incredibly comfortable, the performance matches that of a V6, the cargo capacity it astronomically large, the technology is top notch, the driving assistance does all but stop for gas, and most importantly, the gas mileage is unbelievable. I’m getting 40mpg in the city with a large luxury SUV. I love the panoramic roof, and parking is a breeze with the back up camera and front and rear parking sensors. This car has every feature you can search for in a car that doesn’t cost $75k or more, is absolutely gorgeous, and it does all this with the best auto warranty in the industry.
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Trading Places
감사합니다, 02/18/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
25 of 29 people found this review helpful
Roomy, tech-loaded, efficient, and safe. My first hybrid, but third Kia product. After having some (relatively) trouble-free products, I decided to try another one from Kia. So far, so good. I had to get used to a car that does not make any sound or vibrant but it has been good. For it's size, I get good fuel economy. The best (and sometimes worst) features are the car nannies. Even though I cut them off most of the time, when I use them, they work spectacularly well together. Think of it like Tesla Autopilot-lite. Adaptive cruise control, lane keep assist, active steering assist, and frontal collision mitigation pretty much drive for you!!
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In love!!
Claudia Martinez , 06/18/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
13 of 15 people found this review helpful
The first time with Kia and Hybrid, the best is the savings on fuel and not noise. Only complain the computer breaks after 1 week, due to some system wiring thing, this means my blind side is not working and the part still hasn't arrived yet. Other than that is a good car and the perfect size. For Kia is been a great improvement.
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sweet ride
JMG, 01/03/2023
2021 Kia Sorento Hybrid S 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
4 of 4 people found this review helpful
Love this car! I had some issues with the computer system thinking my inverter coolant was low (it wasn't) but a software update fixed it. Other than that the car has been a joy to drive.
Great bang for your buck
A. Trotochaud, 07/28/2021
2021 Kia Sorento Hybrid S 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
11 of 14 people found this review helpful
First and foremost this has been a great vehicle and even though I am writing this after only driving less than 2000 miles I thought I would give my first impressions. The handling and acceleration are impressive for a vehicle of this size when in "sport" mode and the mileage is "wowing" those that I talk with averaging around 40 mpg. There are so many convenience and safety features that come with the "S" trim that I purchased such as heated front seats and remote start. I know what you are thinking, "What's missing?" My wife will tell you that she wishes the front seats were a little more "plush" and that the passenger seat had more adjustments but I did reminder her that to get that you would be looking at much more expensive brands/models of vehicles. This is replacing my 2008 Kia Sedona and one thing I noticed is that the amount of storage room is less but the hybrid drivetrain has more than doubled my fuel economy yet I still have seating for six so it is something that I will learn to live with. The only feature that I wish it had was active cruise control but I realize I could have moved up the trim-line for that feature and did not feel the cost was worth it. Overall I am very happy with the vehicle. I plan on driving it for many years to come and if gas prices continue to rise I feel that the Hybrid will continue to pay off in the long run.
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Young66
Young66, 08/29/2022
2021 Kia Sorento Hybrid S 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
3 of 3 people found this review helpful
"Refill Inverter Coolant" and no one seems to know what to do to fix it. Have talked to a couple dealers about this and they say its ok to drive. It is annoying and I (or anyone that owns one) should have to see on their display when driving. Not so sure I will keep it long or recommend one to anyone who might ask me.
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Too many unfixed issues
Russ, 07/25/2022
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
4 of 5 people found this review helpful
As mentioned in another review, there is the constant "refill inverter fluid" issue. Also having "Check hybrid system. Stop Car", and being told nothing it wrong with the car. It seems heat, like here in Florida, tends to be an issue. Have also read cold causes issues. So if you live somewhere temperate year round then you should be fine. Also annoying that the Android Auto has trouble connecting to phones when they're on the wireless cell phone charger. Works much better if the phone sits in the cupholder.
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Got a few screwy things about it
Gw2304, 07/30/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
5 of 8 people found this review helpful
Have trouble putting this thing in gear. Have 3k miles on it, is hard to put in gear sometimes, it just won't click in with the dial and get in gear. Went to move it at our house this evening and the thing acted like it had brakes on it, it would not move forward or backward and the screen kept saying that I needed to fasten my seatbelt which I had done, said to make sure the back gate was closed which it was I double checked it I had to shut the thing off two or three times to get the park to release so I can move it. Absolute screwy piece of equipment. I would have to think long and hard before I ever bought another one of these.
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