Used 2021 Kia Sedona Consumer Reviews
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Great Value in a Minivan
This minivan should be considered by anyone who is in the market for a minivan. It has most of the "bells and whistles" of the more expensive brands, without the price tag. Plus, it's the best looking minivan on the market - it doesn't look like a spaceship or giant egg on wheels!
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Great car!
The interior is sharp and comfy and the exterior is less of a van appearance and closer resembles a cross over. You step on the gas and it goes! My only disappointment is that Kia is slow to create a vehicle with remote start which the competition has at similar trim levels. The trunk space is fantastic just wish it has stow and go seating option. I like the option for an 8th passenger.
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- LX Passenger MinivanMSRP: $13,99571 mi away
- EX Passenger MinivanMSRP: $15,000101 mi away
- LX Passenger MinivanMSRP: $20,000163 mi away
Nice van, but wouldn't buy it again!
We've now had our 2017 Sedona for right at almost a year, and we've put about 12,000 miles on it. This is our third Sedona, and we've had other vehicles in between. We liked the first two, but they were both the older body style and I never was completely crazy about it. When this new style came out, I opted to lease a Toyota Sienna at the time, and when I turned that in, we bought this Sedona. We really like the body style, but it's hard to love overall after driving the Sienna for three years. There were a few reasons we went back to Kia after that lease and I'll discuss those shortly. Value: This is a main reason we went with the Sedona. With a couple thousand negative equity in our trade for it, we got out the door for less than $37000 including all taxes, fees and negative equity due to purchasing a year end model. So...we saved about $6000 by going for the 2017 in the beginning of 2018. Compared to the Sienna and other van models, the price was several thousand lower. One HUGE complaint I have with the Sedona is gas mileage. No matter how easy I drive it, I can't get more than 16 around town and 20 on the highway. This to me is unacceptable for a mini van. If I had it to do over, I wouldn't buy it just to save a couple thousand on purchase price. Over time, I definitely pay more for gas. Performance: Overall, not great. It's sluggish upon acceleration. The computer system is glitchy. The CD track will change randomly, the touchscreen is slow to respond, and the technology system just does what it wants. And of course, that system is only warrantied for three years. I just deal with it because I won't be keeping it past that anyway, and I know the service department "won't find anything" anyway. It's just a waste of my time. Comparing to the Sienna, NO CONTEST. The Sienna had wonderful acceleration, the entertainment system was fast, and I never had a problem with any random switches. Reliability: We haven't been stranded yet, but I will say the exhaust is a bit concerning. The smell of gas is so strong when it's running and the exhaust is always thick....even when it's hot outside. Time will tell on that, but I will be mentioning this at my oil change tomorrow. Styling: This is the best part of this van. The interior and exterior looks great. However, comparing again to the Toyota Sienna (only because it was our last vehicle), this Sedona has way less leg room in the back and the cargo room behind the third row is significantly less. One of the reasons we did choose the Sedona this time around was because the second row seats fold straight up to the front row so you have much more cargo room if you're carrying something large. With the Sienna, the second row seats had to be completely removed, and it was no easy task. Quality: It's just typical. Cars are overall being made with cheaper materials. Doesn't matter if it's a Kia or a Toyota. Comfort: It seems to be pretty comfortable for everyday commuting. We will be going on a road trip soon, so we'll see how it is for longer rides. I do dread the packing room shortage as we'll have to buy the cross bars for the roof rails to be able to take what we need. As you can probably see, we would not buy this again. Of the two vans we compared, the Sienna outshines the Sedona for miles even with the second row inconvenience.
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Air conditioner controls get burn.
Air conditioner controls had to be remplaces 3 times yet no recalls it get burn if you use 3 or 4 speed in front air conditioner settings plus the plug and cables, Puerto Rico heat. Guarantee only cover the first repair, second and third time out of pocket $1,650.00 for the 2 repairs, I will never buy another Kia in my life.
OK Value for Money, Bad Treatment of Owners
Update at 130K - Ongoing issues with recalls: Months to get into service and get the power door fixed AND the latest issue with an oil pressure switch located on the top rail, under the plenum, adjacent to the knock sensors (which get soaked in oil and also need to replaced)(3 hr labor for $20 switch). When it leaks it travels down the rail on top of the engine, drips down and mimics a rear main oil leak when mechanics have it on a rack. IT GETS BETTER...received letter saying Kia would fix it for FREE...just bring in to the dealer. BUT when you talk to dealer they have NO communication from Kia about how to diagnose or replace switch and/or treat it as a recall. Dealers were charging owners full price or some even had cars sitting in the service dept weeks waiting for Kia to tell them what to do. I called Kia Recall agents and they admitted it. Just really, really stupid. - Transmission still slips on takeoff once in while, then disappears on the next drive. Had trans mechanic look at it and can't find anything. Had 3-4 quarts drained and filled twice over the past 30k. Update at 110K - Will think twice before buying a Kia anytime in the near future. - Previously fixed (recalled) malfunctioning rear driver's side power door is hanging up again. Now the local dealership tells me it will be December (I'm calling in July) before a recall can be fixed! So I called another Kia dealer 50 miles away and it's even better. They say the car needs to be left with them so they can take a video of the problem with the door and send it to Kia so they can decide if the motor will need replacing or if they will fix it. Then I will need to make an appointment and bring it back....WTF!! - Shocked by 3+ hr estimate for just changing plugs, because the top of the engine needs to be removed along with a lot of connections that make the process complicated/tedious, just to access the rear 3 plugs. $500+ at the dealer, or $260-$300 at an independent shop. - Transmission still clunking into gear on takeoff occasionally. After a start or two it disappears. Some hits and misses after 94,000 miles: - Reasonably smooth, quiet ride with the right tires. - unimpressive gas mileage. - no service issues other than one front brake job, a battery and recall for sliding door mechanism. - Vehicle jerks slightly at startup and take-off once in a while, but dealer couldn't find anything wrong while under warranty. - Cockpit would somewhat cramped for larger drivers. - Seat position can't be rocked forward slightly to ease pressure on legs unless lowered too far. - Faster acceleration and power than most. Have only used "Top Tier" gas. Not supposed to use fuel additives per manual, but maintenance schedule calls for it. Confusing. - Screen for backup camera on LX is FAR TOO small, almost unusable on sunny days. Will not spend 5K-10K to get upgraded model just to get a better screen. Bought aftermarket one that is better quality than oem anyway. - Red instrumentation lights look cheap and are not as attractive or legible as amber, etc - Chrome trim on dash around radio is a safety hazard with a lot of glare sometimes when the sun reflects off of it - Cargo utilization is lacking with overall smaller size and unwieldy seat positioning (especially the middle row) - Borderline unattractive exterior colors - Driver's door does not stay open sometimes when exiting, especially on slight incline.
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