Used 2023 Kia Rio Consumer Reviews
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We have a limited number of reviews for the 2023 Rio, so we've included reviews for other years of the Rio since its last redesign.
Concerned
Just Me, 06/18/2023
2023 Kia Rio S 4dr Sedan (1.6L 4cyl CVT)
6 of 8 people found this review helpful
Just purchased a 2023 Kia Rio and have less than 600 miles on it. Today I locked car with FOB and two hours later FOB would not unlock it. I replaced the battery (even though it was new) and FOB still did not work. I was able to start the car but the horn blared and shows low tire pressure light and trunk open light (even though it was closed). Drove home and got my spare FOB and that one did not work either. Though maybe programing, so youtubed and tried the suggestions for programing and still nothing. The only thing working is headlights, A/C and radio (digital screen) Inside overhead lights, door locks and windows do not work. Any thoughts on the problem? Taking back to dealership on Monday.
The best car on the road
Al Garra, 11/19/2022
2022 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
4 of 5 people found this review helpful
33 mpg stop and go, open road 44, very fast off the light like a rabbit, back seat down space is very large, low to the ground and wide wheelbase keeps the center of gravity very low very happy. Could use a Tele spoking wheel, padding on the armrest, rides a little hard because of high tire pressure.
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Zippy but...
Clarisse Shum, 11/15/2022
updated 04/09/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
5 of 7 people found this review helpful
I like this lil car ok. It's pretty basic, but I just need transportation. For a 1.6L, you hit that Sport button and you got some Zip, I like that! I love that this model had the arm rest, the hatchback, and cruise. I'm a fan of the hatchback over a conventional trunk. It's added protection when weather is bad! Plus I've found it really has enabled me to carry/transport things you normally have a tough time with in a trunk. I absolutely adored my old PT Cruiser, and the KIA Rio is a lot smaller, which shocked me. I miss the added size, when it comes to packing the car or trying to get something home from the store. Definitely a down side & something to consider next time, as looks have deceived me! Another issues I've run into, has been with the "infotainment center". Aside from the obvious drawback of NO CD PLAYER, it only works half the time. Sometimes it will decide to just not perform functions, other times it blacks out the screen, other times it completely shuts out entire applications. I've taken it to 2 different KIA shops and gotten nowhere. The first shop wouldn't even look at it without an appointment...which was a 2 month wait. The 2nd shop said it had to be doing the particular issue right then for them to even look at it or throwing a code...never shows an error code. It did act up just after I drove away, so I turned around and went right back. They tried to tell me that the problem was that I needed to get a name brand, preferably Samsung, phone cord to run from the port to my phone for my phone to talk to it and that would solve my problem of the mic on the infotainment sporadically functioning. Uh....it has blue tooth and they talk just fine...the problem is the infotainment center is sporadically malfunctioning on random functions. Well...I called BS since it is having so many other issues that a "Samsung" phone cord has nothing to do with! So, I'm under warranty but I can't get any KIA Dealership to listen to me and take care of this issue, but I'll bet they'll know what's wrong with it once the warranty is over! Also, in 3 months, I had one of the original tires literally explode as I was driving down the interstate with an 80 year old lady in the passenger seat. They would not honor ANY warranty on the tire AT ALL and I had to completely pay for a whole new tire. I was unable to drive for 6 weeks, as I had surgery on my foot. I had a friend start my car from time to time and drive it for me. When I was able to drive again, I had a problem with it stalling out and it just stopped. It wasn't registering the oil correctly. I checked the oil and the stick showed empty. Thinking it was because it was a new car & had sat a while, since it was showing empty, I filled it up to the appropriate fill line. Not sure where it all was hiding, but after I filled it, then I had another problem. Upon checking the dip stick again...it was too full!!! I have no idea where that oil was hiding, but it went somewhere and nobody warned me that the car would stall out and become unable to start/drive if the car registered the oil was too low. The last thing that warrants a comment is the customer service. I try to keep in mind that customer service doesn't really exist anymore, but when you spend the amount of money it takes to purchase a vehicle, service costs, along with repair costs, you absolutely DESERVE a little bit of customer service!!! None of the 3 KIA's I've done business with have been about the customer. They have all been pretty "Laissez-faire". The last phone call I made to make a service appointment, I actually got so tired of repeating myself that I told the representative that they didn't listen very well and I would appreciate it if they would please listen to me when I answer their questions. Nobody smiles or acts like they even want to be there, much less help you when you get there! I know, I've gotten old, and things have changed so much it's hard to get used to, but why do I have to get used to rude, depressive, non enthused employees that don't seem to want to have to be bothered by me or my cars issues enough to write up a ticket? Or they are all of 20-25 years old and know so much of everything and have super powers like X-Ray vision that enable them to diagnose electrical problems sight unseen? Honestly.... I'm not impressed. I wish I could get out from under this car immediately and into something else, but I'm STUCK until I get it pd off. After this car, I don't feel like I will ever step foot on a KIA lot again or buy another KIA vehicle. My idea of how to conduct business & theirs are worlds apart. The car is nothing special & I won't repeat this experience (which I have since come to regret).
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Little car with a lot of Zip!
Dennis , 01/30/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
2 of 2 people found this review helpful
I purchased this car last week. I was totally impressed by the amenities that were standard features. This 2023 KIA HATCHBACK is replacing my 2019 Nissan Kick (which I loved) but started to give me some Mechanical difficulties. I receive better gas mileage than I ever did on my Nissan this vehicle also came with CarPlay, a transmission which you can actually put into manual mode— six speakers, great air conditioner, and I must say when I’m behind the wheel—if I close my eyes I’d believe I would be driving my 2019 Kick (déjà vu) I was looking for another small hatchback to replace my check and the price was right seems to be built with love and care and of course the warranty is totally out of this world at this moment in time I thoroughly recommend this car.
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Absolutely regret Kia dealer recommendation
Lisa Sharp, 05/24/2023
updated 06/07/2024
2023 Kia Rio S 4dr Sedan (1.6L 4cyl CVT)
3 of 5 people found this review helpful
The seat spacing is to small. It shakes and vibrates at any speed. Gas mileage is way off by 10-15 miles. Very little leg room. A/C emits warm air on a cool setting. Not recommended for people with pain issues. Stereo is good. Easy to keep clean inside. I do not recommend 2023 Kia Rio at all. Totally regret buying it. Seats recline to a comfortable position. Plenty of trunk space. Rides rough.
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