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Used 2020 Kia Niro Consumer Reviews

4.1 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2020 Niro, so we've included reviews for other years of the Niro since its last redesign.

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Pros
Cons
2 out of 5 stars

2020 Niro ... Overall Disappointing Performance

Jewopaho, 11/24/2019
2019 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
13 of 15 people found this review helpful

We own a 2020 Soul EX and love it. Looking for a small SUV, our Kia dealer was the first stop. We can't believe that the same manufacturer makes both vehicles. The Good ... loaded, including ventilated seats, tons of safety features, stylish interior and solid all around. The Bad ... incredibly sluggish performance. What is the fascination with a dual clutch? The hesitation, especially at takeoff, reminds me of an old Buick I owned. It was a no-go from the first stop light. Kia can do better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Don't buy Kia

John, 03/09/2019
2019 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
77 of 97 people found this review helpful

This car does not start under 10 degrees and Kia has no fix. Mine has broken down 3 times because of the cold and they told me others have done the same. Yet they will not refund or replacement the vehicle knowing it has a defect that causes reliability issues. Also it is hard to talk to Kia consumer affairs they just give you the run around. Plus I've had to pay out of pocket for rental and cab ride to get to work and they have not reimbursed the expenses even though I'm entitled to this through the contract. Avoid Kia I'd rather be driving a Yugo. Just avoid Kia they do not live up to their word I'm just trying to let you know so you will not have to go through what I'm dealing with.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Kira Niro Review

Kay C. J., 12/23/2019
2019 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 10 people found this review helpful

Just bought the Kia Niro. The sticker says 49/highway City 55. Combined drying I got 59.2 miles per gallon. Was a 227 mile drive from where I bought the Niro. I decided to put the best grade gas in it- drives great! Love the Sport mode! I mostly drive it in regular mode, when entering a highway from the on ramp I slide it into Sports mode the acceraltion is great and merge easily into the highway. I drive 300 miles in three days to work.... live in the country, often travel as far as 1400 miles for work contracts. Has great storage back seats fold down flat. Comfortable seats even in the back. It’s not to small not to big, perfect size for me! Really like this car! Plan on getting a Niro plug in Hybid when I retire with that car you can drive 26 miles on electric along with the gas mode. In another 10 years it maybe 100 miles on Electric only...who know.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Greatest purchase I've made so far!

Johnny_B_;Good, 03/18/2020
updated 09/20/2021
2019 Kia Niro S Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
5 of 5 people found this review helpful

I bought my 2019 Kia Niro S Touring just two days ago and I love it so far. It's taken a bit to get used to driving my first hybrid, cause they drive a little different than a regular gasoline only vehicle. When I start it, it's so quiet that I have to remind myself it's running lol. It handles excellent on curves and cornering, it has plenty of pep to get on the highway or get around town. I haven't had it long enough to see what my fuel economy is so far, but it sips gas and is so comfortable to drive. The interior is so quiet, comfortable, durable, and has plenty of room for me even being 6'1" 330 lbs. The Harmon Kardon sound system is amazing and provides crystal clear listening whether its SirusXM radio, Android Auto, or FM stereo. The center console storage and glove box space are smaller than on my Sportage, but still adequate for my use. It rides very nice in town or out on the highway. The rear cargo area is also smaller than my Sportage but still adequate enough for my use. The dual climate control makes it nice for passengers who like it warmer or cooler than I do in the vehicle. it's my 6th Kia vehicle and so far my favorite cause of the fuel economy, looks, quality, and dependability. I get lots of looks, questions, and compliments about how I like it around from people. I'm anxious to see how it performs this winter in the snow and harsh elements. If your thinking about getting.one, I highly recommend it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Better highway mpgs than city mpgs!!!

Charles G in Atlanta, 01/19/2020
updated 01/25/2021
2019 Kia Niro S Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
8 of 9 people found this review helpful

Here's a head scratcher: I recently drove 7 hours mainly highway, mainly cruise control, and I averaged 44 mpg (this S Touring's average highway mileage is 40 mpg). Yet, my average city driving never gets more than 38 mpg(the S Touring's average city mileage is 44 mpg). I previously owned a 2013 Prius C, so I know all the tricks re increasing gas mileage. Unlike the Prius C, where you entered your cost per gallon every time you filled up, the Niro doesn't have that option; I have no idea how the car figures out the correct mpg without it. I got a pearl white Niro S. I HATE white but in this case there's enough black accents to satisfy me ( and I love a black interior). Despite a decent, no-great-shakes Harman Kardon stereo system, you will never be able to play anything mellow music on the highway: The cabin's road noise prevents it (city driving is fine). Thankfully, I like my music with a beat and the Harman Kardon speakers come through. The seats are comfy and I love the heated seats (which also heats your lower back). I pulled a back muscle and the ONLY time I felt comfortable was in the driver's seat thanks to the heat and lumbar adjustment. The interior is well appointed, the seats are an unobtrusive leather/cloth combo. The air intake, which keeps the electric battery cool, is positioned on the side of the back seat seat which is great. My Prius C had it positioned under the rear passenger seat which could easily be blocked by legs, long dresses, and stuff you might throw in the floorboard. The cargo area is big enough for me to throw in a bike, so I'm happy. The Touring S also knows when you are approaching the car (if you have your keys on you): The rearview mirrors unfold and the door handle lights up. Als, if you have your keys on you, the rear trunk automatically unlocks. This is very convenient if your arms are full. Would I buy it again? Possibly. I might revisit the Toyota Rav4 hybrid next go-round, though the passenger area does feel smaller, and I would pay a heck of a lot more for all the bells and whistles I have on My Niro S Touring. 2020 update 1 year later: I still agree with everything above. I'm still enjoying driving it and have had no surprises. I have no desire to trade it in for another hybrid. I've gone from 3 to 4 stars because the car so far is very reliable so far and I truly enjoy driving it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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