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Used 2016 Jeep Wrangler Consumer Reviews

4.4 out of 5 stars
102 reviews

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Cons
1 out of 5 stars

Unlimited Engine Problems

MM2690, 04/11/2020
2016 Jeep Wrangler Unlimited Sport RHD 4dr SUV 4WD (3.6L 6cyl 5A)
6 of 8 people found this review helpful

2016 Jeep Wrangler JKU with 60119 miles at discovery of issues by dealership, Jeep was purchased new from dealer. Chrysler was contacted by dealership and myself to cover maintenance on blown head engine head gaskets following inspection. On 23Feb20 I noticed excessive vapor coming out of my exhaust on my way home, I checked my coolant and oil to see if there were any problems finding low coolant levels however it was still within normal range. Not having any other problems or temperature change I parked my car at home. No more than an additional 3 miles were driven. The following day I contacted a dealerships to check for maintenance and was advised to bring it in if derivable. My vehicle was driven to World Jeep in Shrewsberry NJ where it was determined my head gaskets are damaged and a repair was necessary. The dealership recommended the additional replacement of the radiator which Chrysler was informed of and discussed terms for covering the repair of the vehicle as the failure occurred right at warranty. Following the maintenance and repair I drove my vehicle home and submitted the paid bills which a Chrysler rep had discussed for payment. I found the engine was still having a problem with air in the radiator/coolant line and immediately took my vehicle back to the dealership for a coolant purge. during inspection the Chrysler master mechanic noticed the main coolant fan was not operating as expected. The main coolant fan operation was intermittent which would have caused a long term overheating as the root cause failure of the head gasket which was to determined by the Chrysler facility to have been failing over the last 10,000 miles. Chrysler was contacted and approved maintenance as with the other failed items. Following replacement I drove my vehicle home attempting to drive it later the next day when I found my vehicle unable to start. I contacted World Jeep again and was able to start my vehicle and drive it to the dealership for maintenance inspection. Dealership found gasket installed was defective, the heater core was clogged unable to provide heat in the cab and the engine had a knocking noise. Chrysler was contacted to recommend course of action which is the replacement of the engine. 10APR20 Chrysler has changed case managers 4 times and has been difficult to receive a response back by myself or the jeep dealership. Chrysler is now refusing to cover any of the work they had previously agreed to help cover and are only willing to assist with 50% of the repair costs of the engine replacement. This is my 3rd Jeep wrangler and I am unable receive appropriate assistance from Chrysler/Jeep for a failed component that caused catastrophe damage over a long period of time only to be noticed at the end of my warranty. Chrysler has switched case managers and told conflicting information with a limited response for a problem that has occurred in multiple jeep wranglers and is not an uncommon problem

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Nothing like it, in all the right ways.

Matt, 03/04/2016
2016 Jeep Wrangler Willys Wheeler 2dr SUV 4WD (3.6L 6cyl 6M)
6 of 8 people found this review helpful

People will tell you they're uncomfortable, unsafe, whatever. It rides quieter and less harsh than my old E46, which I loved, and there is nothing like looking out over that Wrangler hood over the road or spotting rocks and mud.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

First time Jeep buyer

Larry Jones, 08/02/2016
2016 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
7 of 10 people found this review helpful

I really enjoy my new Jeep Wrangler Unlimited Sport S. I have 3.73 rear axle gears, so it helps with get up and go. The Jeep runs great, steers sharp and easy to drive. I love it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I'm a Jeepster!

frank muscente, 06/26/2016
2016 Jeep Wrangler Unlimited 75th Anniversary 4dr SUV 4WD (3.6L 6cyl 6M)
7 of 10 people found this review helpful

What can I say? My new Jeep 75 th anniversary unlimited is so much fun to drive. I figure since I drive alot for my business I may as well get something I can have fun in. I take the freedom roof off, crank up my stereo and off I go, a total blast. Makes me feel like I'm 21 again. The vehicle is rock solid and gets alot of looks too! The Jeep wave is fun also, kinds of reminds me of the Harley wave haha. All things considered I am extremely happy with mu purchase and would recommend a Wrangler unlimited to anyone who is tired of ho- hum driving.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Wife Wanted Purple

P. Huelsebusch, 02/29/2016
updated 09/09/2024
2016 Jeep Wrangler Unlimited Backcountry 4dr SUV 4WD (3.6L 6cyl 6M)
7 of 10 people found this review helpful

If you need a vehicle for the family get a minivan first. If you want to have fun, buy the Jeep next. Wife has wanted a purple vehicle for many years and Jeep came out with the Backcountry Special Edition in just the right color to offend die-hard Jeepsters. My son has a 2014 Rubicon and has had no problems. I don't know about reliability on the 2016 hence the three stars. Time will tell. When you buy a Wrangler you know what you're getting and expectations should be in line with the fact that you are buying a rugged four wheel drive vehicle designed to take you anywhere in any kind of weather. I am very pleased with the comfort, noise level, ride and handling. A long trip can be tedious in the back seat. They are pretty straight, but for short to moderate trips no problem. The more we drive the Jeep, the more I like it. Update 9/5/2019. So far no problems. Only have a little over 11,000 miles. Over the warranty period so hope this continues.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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