Used 2014 Jeep Grand Cherokee Consumer Reviews
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2014 JGC Summit Review
Picked up my Grand Cherokee Summit with the EcoDiesel last week. Power delivery is exceptional with the 8 speed automatic and diesel engine. Averaging about 25 mpg in mixed driving with winter blend diesel. Fit and finish is flawless. Found a delivery checklist at Jeep Garage dot org and went over the Jeep with a fine tooth comb upon receipt, no issues. More snow headed our way this weekend so we'll see how the 4wd system works. So far, I am loving this vehicle. Truth be told, this is the nicest vehicle that I have ever owned, and I have owned quite a few.
Total Lack of Support
Bought a JGC Ltd. in January and loved almost everything about it. But in May I had an accident that caused all of the front air bags to deploy. The vehicle was repaired in about 3 weeks but I am now in my 7th week waiting for the knee air bag to arrive and be installed. The collision center has done everything it can and I called Chrysler Support. What a joke, they are telling me it will be another 8 weeks before the part will be available. They have offered NOTHING in the way of support like a free rental car even though I have maxed out my rental insurance. I will NEVER buy another Chrysler product. How can they sell cars they don't have parts for? Does the customer mean nothing?
- Summit Diesel 4dr SUVMSRP: $7,90022 mi away
- Overland Diesel 4dr SUVMSRP: $12,9959 mi away
- Laredo 4dr SUVMSRP: $7,49515 mi away
Great car, poor quality
Have had the car since April. Have had it back to the dealer 2x for issues with the 8.4 Uconnect system which only worked on occasion. After waiting 3 weeks for a new unit, I have had no problems. Overall the car is great, seats are not very comfortable though. As long as additional problems do not occur - I will be happy.
Looks Nice, but Poor Quality
The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.
Grand Cherokee Overland: misery loves company
Thought my problem were so unusual that I would get support til I read these entries. Transmission:Routinely refuses to change gear. Have to shift it into Sports mode and then back into regular mode to get it out of 1st gear; b. has started popping out of gear into neutral while the car is in motion and will not go back into gear. 2. Cruise Control doesn't work. 3. Engine light remains on all of the time. 4.FCW cruise control and Select Terrain don't work even after module replaced 5. navsystem wanders off road constantly, 6. USB plug inop 7. phone periodically disconnects w/service alert 8.locked itself with key(and dogs) inside Ready to sell at a $10k loss. piece of junk.