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Used 2004 Jeep Grand Cherokee SUV Consumer Reviews

4.6 out of 5 stars
481 reviews

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Pros
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4.13 out of 5 stars

Dependable, comfortable transportation

Robert J, 04/03/2004
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I bought my Jeep from my dad after driving it around for awhile. Now after a year of ownership I can say I love this vehicle. It now has 106,000 miles and I still average 18.9 mpg (even with the optional 245 width tires). This has been an incredibly reliable vehicle and is extremely comfortable on long road trips. The 4.0 litre straight 6 (with K&N filter) gives decent power. Oil consumption between oil changes is barely noticable. I will probably never sell this vehicle. I like the exterior styling - it has a good rugged look. The suspension is tough and does its job well off road.

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4.5 out of 5 stars

2004 Spec Ed. 4X4

atlncegy, 08/23/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is my 2nd Grand Cherokee Spec Ed. I traded it in with 13k miles (trade in was $20k even if I didn't want to purchase a new one - I only paid $25k for it) After driving my new 4X4 Spec. Ed, I love it! I've had a few off road drives thus far without problems. The quadra trak II works well.

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5 out of 5 stars

Great

Elisua Saucedo, 04/03/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is the best car in the world I love cars but none have worked as great as all the others have problems and waste too much money on gas. I love my ride!!!!!!!!!!

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4.75 out of 5 stars

Enjoyable

Mike1, 12/01/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I have put 2500 miles on a new GC and no problems, I traded a '99 GJC Laredo for this one. The '04 has the H.O. V8 it is great for passing. I like the 6500# tow rating. The GC is just the right size for what I use a vechile for. I'm using high test gas in this one even thought the factory says engine will run okay with 87 octane. My is inferno red.

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4.63 out of 5 stars

Buy the limited

bmgt446, 04/06/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Absolute perfect car for reliable performance and go in the snow.

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4.38 out of 5 stars

Wonderful

AndrewY, 04/07/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I have owned many car brands over the years, from Japanese to German. This is my second Grand Cherokee since 1993 and I found both to be the most reliable vehicles that I have owned. My current Jeep performs terrifically in the city and on roadtrips. It is comfortable and stylish. The 4X4 is irreplacable in Massachusetts - I never have trouble getting around in the worst of snowstorms.

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4.75 out of 5 stars

2004 Jeep Overland

Jeff Hicks, 12/02/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Good looking, handling, pleasure to drive.

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4.88 out of 5 stars

Great Jeep

jeep6855, 08/24/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I owned a 2002 before this 2004 and both Jeeps have been perfect so far. I like the ride, comfort, and style of the Grand Cherokee. I can't think of a thing that I don't like.

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5 out of 5 stars

IT is the best in the snow, and beach

Alex Schroeder , 02/24/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

i like it over all it DOESN'T ride as hard as the infiniti fx45 and the bmw. It is the most wonderful car of the years!!!!!! It doesn't cost as much as the bmw and infiniti fx45 and fx35.!!

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4.88 out of 5 stars

This one's a winner

Jeep Owner, 01/28/2004
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Just got a 2004, graphite Overland with GPS. Traded in my 2001 Limited This is a sweet ride. Much better seats than in the Limited. Side support and heating function much better.

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4.75 out of 5 stars

Long Term Jeep

GMC-2-JEEP, 01/15/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I was a "dyed in the wool" GMC owner (1999 GMC Yukon SLT-4WD)until I went shopping.... The Jeep was almost as comfortable (albeit smaller), had more bells and whistles for the $$$, and the price was hard to beat. I have yet to take it on a long trip and the climate hasn't changed in order to test the A/C so "the jury is still out" but if first impressions are important, this JGC-Limited has definitely made a positive one. My wife has a 2000 JGC-Laredo and loves the body style as well as the way it "zips" around so we'll see if I feel the same after four years of ownership.

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4.75 out of 5 stars

hello

lindsay heggemeyer, 06/12/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

It is very fun to drive and it turns sharp to . it also gets going in a quick amount of time.

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3.63 out of 5 stars

Love the car but a big time gas guzzler

athena carter, 06/01/2008
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I just bought my Jeep it had about 6100 miles on it already. I love the car its very comfy and feels very safe. Except for when u turn fast or slow it seem top heavy. Also the mpg is not that good. I drove my car for 3 days and already was at half a tank. Its a big time gas guzzler.

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4.38 out of 5 stars

FIRST SUV

RICEMAN, 01/21/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

ALWAYS WANTED A 4X4 SUV AND I MADE THE RIGHT CHOICE GOING WITH A JEEP. I LOOKED AROUND BUT GAS MILAGE WAS A BIG CONCERN WITH OTHERS, PRICES WERE PRETTY EQUAL.

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4.5 out of 5 stars

great little truck

john r , 10/06/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

The jeep handles wellin all situation. The 4.7 is quick off the line, and just loafs at70. back seat a little tight for six footers with tall driver and passenger up front. Pulls my popup like it wasnt even there. After almost seven thousand miles I have no complaints and I spend a lot of time in the car. Not as cushy a ride as the 2000 Lesabre it replaced, but a whole lot more fun to drive.

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4.13 out of 5 stars

Transmission

jvnoel, 01/21/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I purchased a Demo with less than 6K on the speedometer. The transmission failed within 1ooo miles of my purchase. The Dealer repaired the auto, but, is this something that should (can) happen this early in a car's existence?

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4.88 out of 5 stars

Love It!

ggranelli, 04/18/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I've had 1994 & 1997 Explorers and 2000 Grand Cherokee. They were all reliable but I love this one the best of all. I will most likely buy it at the end of the lease.

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4.63 out of 5 stars

Great SUV!

Mike S., 06/10/2005
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is my first Jeep and I absolutely love it! Got it with the 4.7 V8 with Quadra Trac. If you're like me and you want your SUV to have real capabilities (towing, off road/inclement weather, cargo etc.) the Grand Cherokee is the way to go. Yes, it rides like a truck, but that's because it's a truck, with truck like capability! Looks great at deer camp as well as cruising downtown. My wife has a Trailblazer, which has about 40 more HP, but it's a dog compared to the Grand Cherokee. Few minor issues since purchase, including worn out sway bar bushings, and a popping sound from steering whee -l- both replaced under warranty with redesigned parts. Fuel economy is decent. Again, it's a truck, it's not supposed to get 30 mpg.

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4.88 out of 5 stars

My 4th Jeep-My dream Jeep

Fotisv, 04/19/2004
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

My 4th Grand Cherokee-I just love the way it drives,the Overland is an exceptional vehicle-interior quality at its best-love the fancy features like the rain sensitive wipers and GPS. And last the off road capability is something more than an experience!! Thank you Jeep team for making such a wonderful vehicle-love it

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4.75 out of 5 stars

Jeeps for business

Blackswanks, 04/20/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I have owned Jeeps for 25 years. This is the 10th large Jeep. They are great for business use traveling the midwest in all sorts of weather. I used to travel in a BMW 733i, but have only traveled in Jeeps for the past 6 years.

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3.25 out of 5 stars

ALMOST SATISFIED

HKAY, 11/22/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

First year I had the car about 6 times back to the dealer. Changed shocks, alternator, battery, squeeky window, rear gear with a loud bang changed parts still scares my kids sometimes

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4.88 out of 5 stars

Jeep Grand Cherokee Limited

Stan Zaborac, 04/21/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Have not had a single problem. Just drove from Chicago to Key West and back without a hitch. After 10,000 miles am actually achieving 21.6 mpg at highway speeds (70+) Actually achieved better mileage than a 95 (same model) with a six cylinder 4.0

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3.5 out of 5 stars

Good car needs work

akash, 01/28/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

The GC is a great car to have around for the snow. I use to haul around my kayak and snowboard. The dealer is the worst place to go. They dont believe anything is wrong with the car when I bring it in. The air bag light went on and they couldnt figure out what was wrong with and told me the problem didnt exist. I took it to another dealer and they fixes it. They need a training on customer service. I used to have an Acura and they had great service. Next car I want to get is the MDX.

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4.88 out of 5 stars

Cherokee Rules

Soozee59, 05/02/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is my 2nd Jeep Cherokee and this 2004 model is roomy and fun to drive - The cargo area seems larger than the previous model I had (1993)and that was an 8 cyl. This 2004 model is a 6cyl - full of power, control and smooth driving. As for the mileage - I have been getting approximately 15.6 miles per gallon - and that is with the air conditioning is on and driving on the average of 318 miles per tank Overall 0 I must say that this is the car to have - it is a beautiful work of pride and dedication that the auto manufacturer has built. Thank you Jeep

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4.5 out of 5 stars

Highly Satisfied Buyer

Robert Hager, 10/21/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Previous 3 SUV's were GCLs. Particularly enjoy the feel, confort and the many "bells and whistles" of the Overland especially rain-sensitive wipers and tire pressure monitor. Appreciate pleasing interior design. Would highly recommend to my friends.

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4.88 out of 5 stars

2004 Jeep Spec Edition

rylemm, 01/29/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

My second Jeep, very predictable, reliable, handles very well on snow and ice, V6 a bit sluggish would opt for V8.

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4.75 out of 5 stars

Jeep Grand Cherokee- Rocks Competition

Jeep FAN 2004, 01/31/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

The 4.7L V8 has handled every condition possible for the Northern VA/DC area. The powerful engine is amazing, and is awesome on hills. It can handle off- road, to a stroll in the neighborhood. The car has been built to meet great standards. Not only does the car look powerful, the Jeep is meticulously pieced together with strong, and reliable parts. When it all comes together, it is an agressive 4x4 that gives you the horsepower you love and luxury you need. Many people underestimate the capabilities of the Grand Cherokee, but they then learn that the SUV has one of the highest rated off-road suspensions in it's class.

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4.88 out of 5 stars

Silver Overland

DMax, 01/30/2004
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Comfortable for long and short trips alike. Great acceleration for passing. Handles road imperfections smoothly and far less body roll than my '95 Laredo, it feels good. The vehicle does seem to wander a bit in a strong cross wind. I live on a dirt road in the mountains - QuadraDrive system is sure footed on all surfaces, including ice and snow. Heated seats are great. 18-20 mpg seems good for a V-8 SUV.

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3.88 out of 5 stars

Theres hope yet for a jeep

leohansen, 10/25/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Always had trouble with jeeps, my wife loved them, bought it for her. So far so good. no problems at all. excellent pickup(HO V8) but the draw back is awful gas milage. handles cross country great. The overland has a stiffer suspension and is 3 inches higher. Has more of a "trucky" ride but we like it.

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4.88 out of 5 stars

Can't Top This

Stanley Jackson, 05/18/2004
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Not much to say; this is the third Grand Cherokee I've owned. Except for regular maintenance, the last one never saw the the inside of the dealer's garage. It was totally reliable and I got 15 MPG average over the four years I owned it.

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3.5 out of 5 stars

04 Grand Cherokee

BadBoy, 07/10/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Over all the jeep has been good. Took a long road trip and got great gas mileage. driving around town and got 15 miles or less. Service on the truck was not satisfied. Key got stuck in the ignition. The navi is a great addition to the veheical

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5 out of 5 stars

Good Jeep

par2002, 10/25/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I love the look of Jeep grand Cherokee

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4.25 out of 5 stars

Jeep special edition

colpaj, 02/16/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

With the execption of gas milage I am very pleased with the Jeep. It has all the requirments that I wanted. The 4WD for towing my boat, the ease of towing behind my motorhome and nice appearence.

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4.5 out of 5 stars

My Jeep Review

ble1012, 05/20/2004
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I bought my Jeep after looking at a Ford Explorer and Expedition. Overall I really was looking for a more compact look but yet still a stylish look with lots of features and Jeep won. I love my Jeep it is a beautiful color (pewter) with Slate interior with oh yes a sunroof, it won my heart.

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5 out of 5 stars

Overland

Division One, 09/06/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Great vehicle, fun to drive, and is a real head turner.

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4.88 out of 5 stars

Love it

AM24, 05/28/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Enjoy the ride, the looks (not only how it looks but how others look at it), It feels safe ( nice with grandchildren),

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4.63 out of 5 stars

Love my Jeep

Mimila, 02/17/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This Jeep is very smooth on the road - takes potholes well! Great in the snow.

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4.25 out of 5 stars

problem already

dentman09, 11/12/2009
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I bought this vehicle when it came to my bodyshop for some paint work, did a carfax and it was a 1 owner with low mileage, very clean, ran fine for two days, then the oil pressure gauge kept going on and off. I presume it needs an oil pump at 55,000 miles.Not happy.

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4.88 out of 5 stars

purchase price

Schmitty, 02/17/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Invoice of vehicle minues $4250 in rebates and 3.9% APR for 60 months. All in all it turned out to be $600 less that Trailblazer LS and I got a V8 with more equipment. Not sure how great of a deal it is, but I don't think I left too much money on the table.

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4.75 out of 5 stars

First six months

al bowser, 02/17/2004
2004 Jeep Grand Cherokee Overland Rwd 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Drivers seat could be a little wider

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4.88 out of 5 stars

Love my Jeep Cherokee Limited Laredo

Carolinep70, 06/05/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is my 2nd Jeep I've owned, and will mostly purchase another one in the future. It is an extremly reliable and long lasting vehicle. It maintains it value over years and best of all, I get the better of the both, rides like a car with the power of a truck. It is super fun to drive in the snow!

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4.88 out of 5 stars

My First SUV

Charlie, 07/21/2005
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I traded a 2000 VW Jetta in for a 2004 Grand Cherokee. While I was a bit shocked at the much bigger gas tank and gas cost, I truly love this car! It has been a pleasure driving it around town and on long trips. I like the feeling of sitting up higher than other drivers while not losing the comfort of luxury found in the Grand Cherokee.

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4.63 out of 5 stars

Love the 2004 Overland Jeep

Gwen Kindt, 09/12/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

I've owned two other Jeeps before and have had bad luck with them. I often wonder why I keep buying them. My 1999 Jeep gave me the most problems, bad brakes mostly. The dealership always helped and fixed the problems. I love the look of the Overland, the size and I can go almost anywhere. My friends have other SUV'S and they are so big you can hardly fit them in your garage, forget about puting on a ski rack! So far my Jeep has been great, NO PROBLEMS Hopefully I'll have this Jeep for a very long time.

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4.88 out of 5 stars

Happiness

PatW, 02/18/2004
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Had a great buying experinece, from the fleet manager on the net. No hastle. Took delivery and it has run as designed and built. Am very satisfied.

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4.88 out of 5 stars

awesome suv with the power of a truck

butterflynemeth, 02/19/2004
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I was searching for an affordable suv with a good strong name. My preferences were in comfort, off-road capabilities but something luxury as well. The Jeep Grand Cherokee Laredo V8 has all of the above and it is a smooth yet powerful suv. 4x4 is excellent for off-road. Great family suv with a good amount of space. I knew the minute I started to drive it that it was perfect. not very bouncy like other competitors and gas wasnt as bad as others as well. I can't wait to take a long road trip in my jeep. Dont forget the V8's towing capacity either the maximum is 6,500 lbs that is a large boat.

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4.63 out of 5 stars

04 Jeep

Ramjb, 02/21/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is our 4th Jeep. I sometimes wonder if we'll ever own different kind of vehicle. We are definitely a Jeep family.

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4.25 out of 5 stars

Jeep Cherokee Laredo the best

Roadbeagle, 03/01/2006
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Best small SUV on the market - it will actually go off road and climb hills, handles gravel roads great! It is also quite smooth on the interstate. A true SUV for all situations. Only wish the mileage was better, but you pay for a V- 8 motor.

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4 out of 5 stars

Do not like the vehicle

randsee, 10/26/2003
2004 Jeep Grand Cherokee Limited Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Quadratrack drive performs poorly in snow. It is really not a 4X4 but a 4X2

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2.5 out of 5 stars

i got a lemon

jeeps a junker, 02/25/2004
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

my transmission makes a clicking noise when i put it in gear,it didn't come with the right floor mats,the engine knocks on cold start ups,trim coming off around the windshield,navigations system is messed up,missing screws that hold the tail light on(the dealer did put a old rusty screw in for me)rear window defogger broken,engine runs ruff at times and stalls when cold...all this and i have less than 4000 miles

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4.88 out of 5 stars

2003 Jeep Grand Cherokee Limited

major, 02/25/2004
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I'm still under warrantee...the only problem I had so far is that all of a sudden it started to run rough. I took it back three times and they finally found the problem after telling me that that's how it should run. They changed one side of the injectors....it's been a about 8 months and it's starting to run rough again so I will need to take it back. I also noticed that that the sliding door for the moon roof is tearing at the edges...don't think it should be doing that since I hardly use it. I think something is missing..need to have them look into that too.

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