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Used 2004 Jeep Grand Cherokee SUV Consumer Reviews

4.6 out of 5 stars
481 reviews

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5 out of 5 stars

Amazing car on and off road

the Bear, 06/02/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Great car on and off road

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4.75 out of 5 stars

2004 jeep grand cherokee overland

dsrteagle, 06/12/2003
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is the 3rd.jeep we have purchased,over the last 12 years.It is by far the best one yet. Subtle improvements inside and out.Ride greatly improved.A joy to drive.....

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5 out of 5 stars

Perfect Vehicle

Tom_, 06/14/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

My first truck. Was going to buy another sedan but decided to try the jeep. I am so glad I did. I love everything about it! So many people give compliments on it, moreso than my last luxury car.

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4.75 out of 5 stars

Gone 'Jeepin

Mike200, 06/19/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I've wanted this Jeep since the redesign back in 1999. I finally got one, and it's the most fun-to-drive car I've ever been in! The V8 engine is great on speed and power, though I'm only getting an average of about 16mpg. No surprise there, as this is an SUV after all. The LTD model has a ton of gizmo's and gadgets to keep me happy, and despite being a 5 year old design it still looks more modern & aggressive than the new Trailblazers and Explorers. I also considered the HUMMER H2, but although I like its big “TONKA” toy truck look… it’s still kind of ugly. The Jeep gets twice the H2’s gas mileage, costs over $20k less, and has twice as many onboard toys.

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4.5 out of 5 stars

DINOS JEEP

DEAN DAURIZIO, 06/22/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

LOVE THE ROUGH RIDE,AND HIGH SEAT VISIBILITY. HAVE NOT HAD ONE THING GO WRONG,AND THIS IS MY THIRD JEEP GC.RELIABILITY HAS IMPROVED DRAMATICALLY SINCE MY FIRST ONE IN 94

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4.75 out of 5 stars

Awsome Drive

SJ Douglas, 06/21/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Just bought it and love it!

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4.75 out of 5 stars

jeep #5

tjblatt, 06/23/2003
2004 Jeep Grand Cherokee Limited Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

this is the 5th jeep grand charokee i have owned and it is by far the finest. this vehicle has the best urgonomics of any of the previous vehicles i have owned, jeep or otherwise. everything is right at your fingertips.

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3.5 out of 5 stars

Not Sure

swthazeleyez, 06/26/2003
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I have owned my Jeep for two weeks today and I must say I'm not as impressed with it's I6 engine's ability to get up and go as I thought I would be. If you are going to purchase this vehicle, I would suggest that you take it for a LONG test drive, 10 miles at least. I'm glad I leased it!

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4.5 out of 5 stars

Good Stuff

dublea, 07/04/2003
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Well, I've only had it a week, and it's our first Jeep but we love it! the only complaint is we have to take it in and get a new windshield put in it because the one that came in it has air bubbles in it... a little disappointed but nothing major and they'll give me something to drive while they do it. Other than that so far it's great, drives wonderfully and I personally think the Grand Cherokee is still a sharp design and is one of the best looking SUVs on the road.

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4.88 out of 5 stars

Offroader and Country Club in One

Burbing Ridin, 07/07/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Just picked up my Silver Limited and immediately took it on a a 400 mile trip. The Jeep performed above expectations. It rides like a champ on the interstate, and is easy to manuever in the city. It does have a little of a truck like ride, but hey it is an SUV - right? If you want a car ride, than I say, "Buy a Car!" I considered the Pilot, the Highlander, the 4- Runner, and the Pathfinder. Test drove them all a number of times and finally settled in on the JEEP as my favorite - no regrets!

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4.75 out of 5 stars

A Real SUV

HeartDoc, 07/05/2003
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Simply put, a great SUV through and through. The Overland is not for everyone, and are best suited for those enthusiasts of true off-road vehicles. Remember, the Jeep will behave and react like an SUV should, and when properly maintenanced will provide years of inexplicable joy and recreation.

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2.63 out of 5 stars

Jeep? Never Again!

Jeep? No Thanks!, 07/08/2003
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Car turned out to be a lemon. Lousy reliability. Has been in repair for half a dozen items. Altough it is comfotable to ride, i woul NOT recommend it to anyone. Go Japanese.

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4.75 out of 5 stars

its a jeep

rev.mike, 03/21/2008
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Coming form an xj I am pleasantly surprised at the comfort that this grand has , it has proven itself time and again in the harsh northeast with temps from 10 below to 100 above ,I didn't get stuck once in the 24 inches of snow dumped on up in jan (1 storm), despite chryslers take over it is still a jeep

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4 out of 5 stars

this car is blehmazing

harrison Sutton, 10/09/2015
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

This car has a meh on road attitude. However once you let the thirsty 4.7 HO V8 off road, she becomes one amazing SUV. In years of living in middle GA i have only been stuck in the mud twice. Great 1st car for your son or a offroader.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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3.5 out of 5 stars

Good Value

Sully0371, 04/09/2008
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Good value for the money. Handles well on all surfaces. Good reliability except brakes. Would buy again.

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4.75 out of 5 stars

Best Jeep yet

holebilly, 05/11/2008
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

This is my second Jeep and by far the best. This is the best SUV I ever drove. I so far have found no faults with this Jeep except the fuel mileage, it could be better. I still get 23 on the highway and 17 in town which is not bad for a v8.

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3.38 out of 5 stars

Not too Happy

Mrodz, 05/19/2008
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

We have had the Jeep for 4 years now, loved the comfort and driving experience it gives on long rides. Now we are experiencing problems with the electrical windows and doors and interior lights. But still I like my jeep

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4 out of 5 stars

Timeless Style

APH, 07/11/2017
2004 Jeep Grand Cherokee Limited Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

A/C sub-par

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

SS Chicago

SS Chicago, 04/11/2019
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

very well build vehicle. Bought it with 33k miles on it . Im the second owner . We use it to pull the 24ft boat to Florida twice a year . It has additional trans cooler. Front brakes by ProStop . I use Mobile-1 10W40 only! , change trans fluid every 20 k mi. Only repair was A/C /heater core at 128k mil. So far 158k mi. on odometer without any problems . Strongly recommended . Good work horse !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Safe and luxurious

Stephen Sylvester, 09/17/2019
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

Great in foul weather, especially snow.

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4 out of 5 stars

Mechanical parts stand the test of time

Travis, 11/02/2019
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 0 people found this review helpful

I am the first owner of my 2004 Jeep Grand Cherokee, Columbia Edition and have had it for 15 years. Positives: Mechanical parts are solid and 4WD still works like a champ. Just recently getting to the point were some major issues (radiator leaking and resealing engine block) need addressed. Negatives There have always been electrical issues with this model, but not to a fault of driving. I have replaced a door wiring harness and have a sensor that still erroneously goes off once in a while.

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5 out of 5 stars

The dude

Victor , 07/26/2023
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I bought it on August 2018 with 193,000 miles, still running smoothly, put in a new battery and tires. Jeep’s are the best.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2.13 out of 5 stars

Terrible!. A truck not a luxury car!

Alan B, 12/04/2003
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 2 people found this review helpful

I bought the laredo, Freedom. We were sold the Freedom as they were out of stock on the regular Laredo's. Car is terrible on bumbs, terrible on highways and terrible on city streets. I live in NY. It might be good off road but this is the worst car I have purchased.

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4 out of 5 stars

My new (to me) Jeep

Ken, 08/04/2018
updated 08/11/2021
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 2 people found this review helpful

Got a fair deal on a two owner 2004 Jeep.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.75 out of 5 stars

It's a keeper.

etnyc, 09/03/2008
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
0 of 1 people found this review helpful

Bought this overland edition in nov. 07. Was certified. Had a few issues at first. Dealer was incompetent after the 2nd month all bugs were worked out, guess it had been sitting on lot for a whiles. Sumptuous leather seats sold me the 1st time sitting inside. Every option available from nav to automatic wipers.

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4.38 out of 5 stars

Loved my Jeep, but

Tim, 08/19/2010
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 1 people found this review helpful

I loved my Jeep. Here's why. Previously, I had a '94 Grand Cherokee with the I-6 engine. That lasted us 12 years before I sold it and bought my '04 (in '06), and the last several years that I'd owned the '04, I'd had a 3500 lb. boat to pull. it was a dog. But, my '04, with the V8, was AWESOME for towing. It was so much fun to drive, too. But, in the end, the reliability killed me. I had to replace the power window mechanism on 3 of the 4 doors, the body was starting to rust (at 6 years of age), and I'd had to replace a front wheel bearing. If not for the rust, I probably would have kept it, but today I drove home my new (to me) Honda Pilot. 16 years of owing JGC's, over, sigh.

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4.88 out of 5 stars

2004 Overland 2WD

MyNewJeep, 08/11/2003
2004 Jeep Grand Cherokee Overland Rwd 4dr SUV (4.7L 8cyl 5A)
0 of 1 people found this review helpful

Great Jeep, Great Price, Great Deal!

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3.63 out of 5 stars

Reliability Questionable

Suzanne, 04/10/2006
2004 Jeep Grand Cherokee Limited Rwd 4dr SUV (4.0L 6cyl 4A)
0 of 1 people found this review helpful

I have really loved owning my Grand Cherokee but every time I take it for an oil change it costs me money. Nothing seems to be covered under warranty. Hoping I didn't make a mistake.

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3.38 out of 5 stars

5 repairs in 30k miles

Zoobrew, 09/15/2004
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 1 people found this review helpful

Beautiful exterior. Great off-road performance, but the love affair ends there. Stiff bumpy uncomfortable ride. Needed to replace entire braking system at 15,000 miles and I'm no speeder. 4 major electrical problems in the first 30,000 miles. Will never buy another Jeep. They look great but cost of ownership and inconvenience are awful!!!

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4.38 out of 5 stars

Pretty good SUV

Matman1215, 03/16/2006
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 1 people found this review helpful

I bought my Grand Cherokee brand new in the summer of 04 and I am pretty pleased with it. Have had 2 minor problems:transmission leak at 8000 miles and the battery exploded at about 19,000 miles. No one knew why but it was replaced for free under warranty. Comfortable inside and looks good on the outside. Could use a bit more rear leg room and not sure why but I keep getting random dents on the tailgate and have noticed other GC's with similar dents as well-not sure if that is common or not. Will be getting a new car within a year but it won't be a new Grand Cherokee. Would definitely keep the 04 over the new style. Fuel economy isn't that bad for an SUV-gets better mpg than my mom's Liberty.

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4 out of 5 stars

Dogs N Me

Dogs N Me, 06/14/2006
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 1 people found this review helpful

The Jeep was purchased for our dogs. Now the dogs are too old to make the leap into the back. Just something to think about, because I know I'm not the only pet owner to purchase a vehicle with pet needs in mind. Still having fun.

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