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Used 2020 Jaguar E-PACE Consumer Reviews

3.7 out of 5 stars
28 reviews
2...

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We have a limited number of reviews for the 2020 E-PACE, so we've included reviews for other years of the E-PACE since its last redesign.

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Pros
Cons
5 out of 5 stars

e-Pace Exceeded All Expectations

KCNJ, 03/20/2021
2020 Jaguar E-PACE P250 Checkered Flag Limited Edition 4dr SUV AWD (2.0L 4cyl Turbo 9A)
8 of 8 people found this review helpful

We like everything about the e-Pace. Styling, quality, ride, comfort, handling, ease of using info system are all top notch. Only knock is that certain basic features in this piece class, like Home Link and seat memory are optional, the latter requires a two jump upgrade. The option for 10 way power seats with front and rear heated seats does not get you seat position memory. You have to either get 14 way power seats with front seat heat, or jump again to 14 way power with front and rear heat to finally get memory seats. Also the options dealers are ordering or Jaguar is shipping cars missed the mark for me. I'd rather a basic option like Home Link instead of the overly expensive rear seat click and go coat hangers or car care options. Including covered service and a 5 year warranty is great. We were coming to the end of the lease on our Volvo XC40 R-Design which is a great SUV. We wanted to look at another SUV option before leasing another Volvo XC40 and we were so pleased with the e-Pace that we leased the Jaguar. Several of the YouTube reviews found fault with the e-Pace and rated the XC-40 above the Jaguar, an opinion with which I do not agree. Both are great SUVs and the Jaguar has a nice benefit of being a little more rare...an SUV you don't see around every corner.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Updated after 6 months of ownership

Mike, 10/28/2021
updated 04/21/2022
2019 Jaguar E-PACE P300 R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 9A)
8 of 9 people found this review helpful

UPDATE 4/19/22 After 6 months of ownership, I decided to sell my E Pace to the local Jaguar dealer. The good news for me is I got most of my money out of it plus I drove it for 6 moths and mostly enjoyed it. So why did I decide to sell it? Ok, this car is a blast to drive and is super sporty. But after 6 months of ownership, the following are my updated observations: 1. The tech and safety features are barely acceptable by today's standards - I was aware of the limitations, but after driving it for 6 months I decided to look for better options 2. The visibility (for me) in the vehicle is not great when I'm backing up or merging and looking over my shoulder trying to see past the B pillar. Again, for me, I feel like this is a safety issue 3. The transmission engagement with the engine seems a bit off and jerky at times 4. The ride is not as good as I originally thought when I was smitten by the sexy lines and pep of the car. It rides nice on smooth roads (all cars should) but when the road gets a bit rough, you feel it for sure and then it is not an enjoyable driving experience. 5. The back up camera and info screen are dull and poor quality; the back up cameral is almost useless. Original review Much of my review of my 2019 Jaguar E Pace P 300 R-Dynamic SE will be subjective and my opinion, but that is what most reviews are. I drove a lot of compact/subcompact SUVs before deciding on the E Pace. I have owned many vehicles in the past from domestic to imports and base to luxury. I like a vehicle that rides and handles well, is quiet, has good build quality and feels solid. I was looking for a smaller SUV but one that was well equipped – vented/heated seats, HUD, upgraded seats, good audio system, etc. I test drove Audi Q3 and Q5, Acura RDX, MB GLC, Buick Envision, Volvo XC 40, Volvo XC 60, Hyundai Santa Fe Calligraphy, Cadillac XT4, and the Lexus NX 300 F Sport, and of course the Jaguar E Pace – the lesser horse power P250 as well as the P300. After driving the E Pace, I really liked it. I went back to the local dealership to drive different E Pace models 4 times. This car is a blast to drive. I did not find the HP difference between the P250 and P300 to be that significant, but it is notable. I decided the E Pace was the best option for me but not the ones available at the local dealership. I was looking to buy used and again, had specific ‘wants’ in an E Pace. I found the 2019 that I bought that was a Spec build for the original owner, beautiful white exterior with the black exterior trim package, mars red leather interior with 18 way vented/heated seats, HUD, upgraded sound system, and 20” wheels. I say all of this because there is a huge difference between a base or stripped-down E Pace and one that has nice options – but that is no different than most cars. Prior to making my decision to buy the E Pace, I had read several on line reviews (including ‘expert’ reviews) and watched many YouTube videos regarding the E Pace. Many of reviews when comparing the E Pace to the competition (and I drove most of the competition) were indifferent at best and negative at worst towards the E Pace. It seems that most of the issues, however slight with the E Pace were in the first year of production – 2018. In no way did I feel these negative connotations towards the E Pace. So bottom line, the following is my impression after driving my E Pace for the past week for approximately 700 miles. 1. The vehicle is beautiful and elegant - exterior and interior 2. The build quality is solid 3. Excellent paint 4. I refer to the interior as simple posh – fit and finish is very good, nice materials with very good leather seats 5. The car is quick and handles well and wants to keep going faster 6. The ride is ‘sporty’ – it’s not soft but not rigid 7. The car is relatively quiet with little wind and road noise (I’m very picky about this) 8. The upgraded Meridian sound system is very good 9. The tech – acceptable and ok for me but if you demand the absolute best and quickest tech and that’s a deal killer, this may not be the car for you 10. The front is fairly spacious, not so much in the back seats- adequate for adults for short trips 11. There is only a fixed pano-roof option – if that’s a deal killer, move on Do your research, drive lots of options many times, and make sure you are under factory or extended warranty!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

big disappointment!

Tony, 11/23/2019
2018 Jaguar E-PACE P300 R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 9A)
12 of 15 people found this review helpful

Bought this car without reading reviews due to its captivating looks. Engine fan sound is like a moulinex juicer, seats are starting to wrinkle (leather) transmission replaced already, gear kicks on acceleration and deceleration better than roberto carlos and air conditioning fan changes speed on its own! All that topped with bad customer service and incompetent mechanics that don’t know how to fix the problems...you can imagine how it is like!

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2 out of 5 stars

Piece of Crap

Dissapointed, 03/06/2019
2018 Jaguar E-PACE P250 S 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful

Sorry. This is my first luxury car and I am so disappointed. I should have researched the reviews before I bought this car. This is very ridiculous for someone to spend so much on a vehicle that is basically a lemon. My car has been in and out of the shop and right now it need a brake job and alignment with only 12000mile. Very disappointed. I pray this is the last of this for some time because I an ready to trade it in for a Hyundai

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

A suv that thinks it is a sports car

Margherita Ramsay, 04/23/2021
updated 06/06/2022
2019 Jaguar E-PACE P300 R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful

This car has had poor reviews but you can't believe reviews. My E-Pace is nimble and comfortable. I get compliments daily It stops on a dime and moves out fast when you have to get around quickly. The controls are not complicated. The gear shift is easy to use. It also has regular tires -not run flats-and a real spare. It has every option you would ever want and it rides smoothly. I was just in a 2021 Audi Q7 and I like my E-Pace better. It really does think it's a sports car. UPDATE: I had a jag XK 150 coupe in college a long time back. This suv is not a coupe but it really handles like a sports car, It turns on a dime and brakes quickly even at high speeds. I can feel the road and it can pick up and go very fast if needed. It has a beautiful black metallic paint that shows specks of green in the sun. I can start it with my phone and it will run for a half hour. It has a cell phone holder which is convenient. I live in Florida so I enjoy the cooled seats. I do have quite a bit of optional equipment on this car but it was worth it. I would highley recommemd this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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