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Used 2021 INFINITI QX80 Consumer Reviews

3.4 out of 5 stars
28 reviews

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We have a limited number of reviews for the 2021 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
2 out of 5 stars

Too small

Brandon , 04/04/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
11 of 18 people found this review helpful

Not a bad vehicle if you have a family of 4. Anyone that has to sit in the back gets their knees in their face because the seats are too low and there is zero leg room. And the cargo space is literally half the size of a minivan. We have a 2018 ford focus st and the trunk is a lot bigger in that. This is anything but a "full size" suv.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Q80 horrible seats

Kim, 04/25/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
9 of 16 people found this review helpful

Never been in a vehicle with such painful seats before, this luxury suv has hard painful seats. If comfort is a must for you while traveling don't buy this car.

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2 out of 5 stars

Stalling

Dimples , 11/04/2021
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
6 of 11 people found this review helpful

Car loses power while driving for a few second and starts again…I’m getting afraid to drive my own car

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Very dissatisfied with this SUV.

Kim, 01/30/2021
updated 02/01/2024
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 5 people found this review helpful

I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.

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4 out of 5 stars

noisy land yacht gas hog rental ?upgrade?

robert goodhope, 06/11/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 23 people found this review helpful

cruise control at 55 mph got 13 mpg on flat terrain. small hill climb caused abrupt lower gear with engine roaring. hard to get in and out. drove and rode like a truck. instrumentation counter intuitive in need of technology upgrade. would not want to get in this in dark rental lot and try to set the mirrors and seat again.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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