Used 2017 INFINITI QX60 Consumer Reviews
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Have to say worse purchase ever
Sad Infiniti owner, 08/18/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
28 of 36 people found this review helpful
We have had a large number of cars over the years of varied makes and models and I have to say this has been the worse one ever. The vehicle drives so poorly that none of the 5 drivers in our home want to "get stuck with the Infiniti". It has poor acceleration from and stop, and worse when entering a highway or passing. To maintain speed the driver must constantly be pressing on the gas pedal as the car gains little to no momentum. It has the same exact instruments as a Nissan Altima, at about 3x the cost. The brake pedal will travel almost to the floor at times. Sport mode makes little to no difference, the car drives and acts like the old go karts we all used at amusement parks. We tried to bring this sad vehicle back and were offered almost 12000 less then we paid as we were told they have a poor resale value. I guess we all make mistakes but if you can avoid this one you will be happier.
Thrid and last INFINITI !!!
Michail Giannos, 11/03/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful
I have been to the dealership four times and I still have unresolved electrical issues, from the Bluetooth, backup camera, truck wont open, black screen every other trip turning off, clock wont work, seatbelts NOT WORKING !!!!!!!! which really pisses me off as I have a child in the car. So many issues in a short period of time it has become the worst vehicle I have owned unfortunately and to the point where I will drop the car off back at the dealership and purchase something else. I don't have the time to deal with a vehicle of 53k value as if it were pieced together from spare parts from a junkyard. I always read reviews before buying vehicles and I have stuck with Nissan & Infiniti for the past ten years for their workhorse engines as two of my Nissans went to 289k & 377k miles but after this SUV I am jumping ship as soon as possible.
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2017 INFINITI QX60 for sale near you
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- Base 4dr SUVMSRP: $19,59041 mi away
- Base 4dr SUVMSRP: $20,998In-stock online
- Base 4dr SUVMSRP: $20,998In-stock online
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The ins & outs of QX60
Lou, 02/12/2018
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
It’s a high step to get in. In this day & age you’d think the interior lights could be LEDs. The front area is poorly designed. There’s nowhere to put anything down. The shift stick is right in middle of everything when you actually use it twice during a long ride , whereas putting things down whether a snack bag or anything else has no room. My local service in Brooklyn stinks. I’ve heard that complaint from others too.
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Under 15k and transmission replaced and new issue
Cindy, 10/24/2018
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
11 of 14 people found this review helpful
I've had this car for two years and loved it until recently. Took it in for routine service (15k service at 14k miles), and have been back to the dealership 3 times in two weeks. First, I noticed "oil" on my garage floor after the service. Had them check it out only to discover it was a transmission issue. They replaced the transmission with a 2019 transmission. Less than a week later (today) the car gave a strong shudder while stopped at a stop sign. I had to put it in park to get it to stop. My son in the back seat felt it. Took it right back to the dealership and am waiting to hear what the issue is. Really regretting buying this car. Its way too young to have issues with major parts. I've had four different cars in my lifetime and never issues like this so early on.
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QX60
Kelly DeVille, 06/08/2017
updated 06/12/2019
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
13 of 17 people found this review helpful
I love the comfort and look of the SUV. It handles quietly and comfortably on the road except when the road is wet. No matter how slowly I turn on a wet road, the back of the QX60 loses traction and fishtails. This makes driving in the rain very unnerving. I hope that fix this issue in future models. Otherwise, it is a great SUV! I recently had my Infiniti serviced and was not told that my registration sticker had expired. Although this is not your responsibility, it would have been nice for a service person to have noticed and told me this since they were doing an overall service. A week later, I received a citation for the expired registration. When I went to have the inspection done, they showed me that the power steering fluid reservoir was completely empty! THIS WAS PART OF THE SERVICE!! The service department continues to disappoint me.
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Worst car ever!! And worst Customer service!
Disappointed Purchaser, 07/27/2017
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
20 of 28 people found this review helpful
It is terrible when Infiniti customer relations (not Infiniti service facility) just doesn't care. I was told that my car had issues that are not common for most Infiniti's but as mine was made in Tennessee, it had some rare issues. These issues started since the first few month on purchase with a moldy smell from a/c as stated by service that just wasn't built right and they are looking to correct it. Had an accident where my auto brake didn't kick in cause of another malfunction. When called customer relations, they said I would have had to call them before repairs made and I didn't know it was the car until it happened a second time. When asked the service how often I should get checked, they said never- this almost never happens. Customer Relations still refuses to just get me a repurchase - which is basically giving me the car I paid for without the safety issues and concerns. It is sad when even my friends all know that my car is continually in the repair. It is also sad when the service department manager gives you the customer relations phone number with what to say because they feel I am there just a little too much. I just want what I paid so much for.
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21st Century Luxury SUV
Mike Uecker, 08/29/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful
Expect to get unsolicited feedback on the exterior design (everybody loves the design). Overall mileage about 22 mpg, but road mileage is up about 26 or more. smooth power that makes it seem to be going slower than it is. Incredible safety features.
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DO NOT BUY!!
Disappointed, 10/26/2023
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful
We purchased this vehicle certified used from a dealership in 2021 with 65k on the dash. We've been diligent with the oil changes at the dealership, fully synthetic of course. At 100k about a 1.5 years later the engine started to burn oil at a rate of about a quarter quart per month. Not under warranty of course, nothing they can do of course. I would not expect this type of trouble so early on from a "luxury" vehicle.
QX60 Truths
TyG, 10/19/2022
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful
My wife's 2017, QX60 AWD with 87K. Recall on radiator coming loose from engine block, happened to us at 23k miles, dealer fixed w/ no cost. No issues. SUV backed into us in parking lot, it took several trips to dealership to fix collision detection sensors. Not all bad, at least we know it is a fine tuned technology vice other systems on the market. Eco mode in this is what I call "semi-sluggish" a little too eco. Jason reviewed "not as sporty as larger SUVs in its class" I would have to disagree. I driven most, Audi, BWM, Lexus, Acura etc... and the QX60 has a gem of a motor. Its CVT is top notch. A lot of buzz about CVTs in larger SUVs and for good reason, but it has been flawless for us. I would like to know what tires were on the vehicle that Jason reviewed on, TIRES MATTER. I'm running Pirelli-Scorpion Verde tires and the handling, response, braking and acceleration is at the top of its class. Many people forget to change shocks and struts around 70K that can lead to powertrain issues. If you're looking to buy around this mile range ensure you check or get it done. True, the third row seats are not ideal for taller people but who really has this problem for long enough it matters? Maybe if you carpool with over four people regularly. I've seen what the market is for our car and I can tell you I WILL NOT be selling it or least under 30k. Picking one of these up with regular maintenance records, good condition, no major accidents is one of the best values on the market. A lot of vehicles with less value (capability, technology, MPG, and space) and higher costs out there. I fully expect to get over 200k miles on our QX60 with only regular maintenance barring no idiot hits us on the highway. Shocks/struts, brakes, rotors, tires, liquid changes, air/oil filters, and that's it. Luxurious and peppy ride with respectable MPG, great tech and space, an underrated SUV worth taking serious.
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Awesome SUV
Targs, 08/02/2020
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 5 people found this review helpful
The warranty is true and very accommodating. At 20000 miles had issue with the differential, infinity paid for the repairs and rentals cost was 5,000. Its 65,000 miles now and the reliability, power, peace of mind is superb!!)