Used 2015 INFINITI QX60 SUV Consumer Reviews

This one is a keeper

We bought our QX60 2 months ago and have truly enjoyed this car. This is the perfect travel vehicle...very comfortable on our frequent 720 mile round trips to our second home. We really love this car after an accident on the interstate yesterday with an 18 wheeler. The tractor trailer lost control when the driver locked his brakes and he slid sideways into us at 60 MPH. My husband said the Infiniti was steady, rock solid and he was able to maintain control until we got away from the tractor trailer,and come to a safe stop. The whole right side of the QX60 will need to be replaced, but we are all OK. Love my QX60!

I actually drive it

I have read that others have issues with the seating. I've read that the CVT is an acquired taste. I've read that others get lousy fuel mileage. I've read the car is sluggish. Not sure of any of that. I think the seating is comfortable, maybe the head rests could tilt backwards a bit more. I have NO issues with the CVT. Unlike some of the newer cars with 8-9 gears, the CVT "shifts" (fake) very comfortably and it is very, very smooth. I get mid 20's gas mileage on regular fuel on the highway, better than my M and better than my Hyundai Santa Fe. I don't think the car is sluggish at all, I've had plenty of passing power and it is very responsive in Sport mode if that is what you are looking for. What I think this car does best is act like a relatively large SUV from a functional perspective yet performs well enough to be your daily driver without getting bored. Stereo is good, not as good as my M but decent enough for an SUV. Interior is really nice. It is an absolute joy in snow and ice, better than my old Mitsubishi Montero, and that's saying something. I really like the heated steering wheel - weird, I didn't even thing about that when I bought it. No issues with reliability at 20K miles, though that's not many miles, still no maintenance issues except scheduled. I've had several Infiniti's - none of them have had reliability issues. I don't really expect any in this vehicle. I've got one rattle in the passenger door that goes away when the car heats up. For a big car, very solid. Test drove MDX, Pilot, Highlander, Enclave. This car was the highest price but was on par with others on lease. Would have considered the Highlander if it had a little more panache. MDX nice but not as functional and new tranny was abrupt. Couldn't get used the not having something to lean my arm on in the Pilot and the radio kept going in and out on the test drive. No way on the Enclave - its a minivan and a drone to drive though the interior is nice. I say buy it, you won't regret it. Both my wife and I enjoy driving the Q, my wife maybe a little more than even me.

Great Value, Comfort and Technology

Owned for less than a month, loving it so far. Roomy inside and stylish on the outside. I researched for 4-5 months before deciding on QX60. The other consideration was Acura MDX 2016. I test drove both for about 2 hours in multiple visits and finally decided on QX60. Things I did not like in Acura MDX: - Third row seating is not as comfortable as QX60 - The 9-speed transmission is an overkill - it shifts really hard in the traffic and kind of overkill - The interior felt not as luxury as QX60 Things I like about QX60 - Very comfortable ride, sports mode for the time when you want to a bit more acceleration and road feel - Comfortable third row seating - Luxurious interior - Less price for the comparable options on MDX - 360 degree camera with birds eye view is really good Things I wished worked better - the back wiper is not rain sensing - lots of things in the navigation and phone controls cannot be operated when car is in motion even by the front passenger - the thigh support is less than Odyssey and MDX - MPG is not that great, I get about 17.5-18.0 with premium fuel

Infinite a GREAT surprise and hidden gem.

For the past 15 years, I've been in the German Luxury lines of BMW and Mercedes exclusively. I never wanted to own a Japanese car, even the so called luxury brands. I must say I was a snob in that regard. THis go round I was looking to get a 7 passenger car and wanted to spend less on my monthly lease. I knew that I would have to go outside my typical manufacturers to the dark side and venture into the Japanese lines. I decided I'd look at everything to make the best decision. We started with the Highlander, which would have been good but it wasn't luxury enough for me. Then we went to Lexus and the GX is more like a truck and the third row was right against the back with ZERO cargo room. It was also hard to get into the back, very small opening to climb into the back. Next was Infiniti. Wow, was I surprised. Who knew that I could get it all with an Infiniti!! I'm in love!! IT has everything I could ask for. The luxury, the technology, the best third row option in this sized vehicle. IT's not that big to drive or park! I'm in love with my car which is why I wanted to post this for anyone looking at 3 row cars. This is better than the Acura overall. I liked the Acura too but decided that I liked the interior and exterior much better than the MDX but the MDX was a close second. I also drove the Tahoe and it just felt blah in the area of luxury plus it's too big for my needs. The QX60 is perfect if you have the need to occassionally take 7 people and the extra people that we take are usually college kids that are still skinny to fit in the back very comfortably. It's a great car and we had a super easy experience at the dealership too. Highly recommend Infiniti!!!

Upscale Family Hauler for the Minivan-Averse

Three years ago, my wife and I were looking for a premium/luxury three-row crossover to help avoid the minivan stigma. We cross-shopped the QX60 and the Acura MDX heavily, but in the end, the Infiniti was more family-friendly, felt more upscale for the price, and had a far better dealer experience. As we approach the end of our lease, our opinion hasn't changed much. The QX60 is still a nice, upscale, family-friendly vehicle, and a great value when you consider real-world selling prices. Being able to tilt the second row with a car seat attached to get to the third row is invaluable for anyone with three children in car seats - I'm shocked that it's still the only luxury crossover on the market with this feature. That said, the infotainment and overall interior are definitely looking dated - Infiniti made some updates to both in 2017, but nothing has changed significantly. We still mostly have the M interior from a decade ago. We still have ugly, yellow, halogen interior lighting on a $50,000 luxury vehicle. We still have Nissan buttons everywhere. For those cross-shopping something like the XC90 or even the CX-9, the interior may come off as a bit of a hard sell during a test drive. It's only when you take the QX60 on a long drive with multiple kids in the car that you can appreciate how quiet and comfortable the interior is, especially on the highway. It's why we still have the QX60 our our short list for our next crossover - and that really says it all. Pros: - Extremely quiet and smooth, particularly on highways - Leases much better than its MSRP suggests - Second row can move for third row access even with a child seat installed - Excellent third row that is usable by adults (at least for short trips) - Cost to own/lease should be low - you can use Nissan dealers for scheduled maintenance at a lower price Cons: - Dated interior design and infotainment system - City/mixed gas mileage isn't great - we never got close to the EPA average (this has been improved in the 2017 refresh) - Headlights are weak (this has not changed in the refreshes, even though they look better) - Slightly more jarring than expected on potholes given the class of vehicle - Nissan-esque packaging of options (a hands-free liftgate requires a $7,500 package? Come on...)

Spacious family SUV with a great value for money !

Pros: Great price. Roomy - seats 7 adults comfortably and up to 8 for short trips; one of the most spacious 3rd rows in its class. Good fuel economy, has a smooth ride. Cons: Interior buttons not easily visible, especially at night. Ex: seat memory settings, home link button. Interior quality needs to improve.

Great people hauler . . .

I traded a 08 M35x for this because I needed something with more cargo space but not necessarily a reduction on pony power. Overall it is a good hauler and an upgrade for Boston roads but the CVT is an acquired taste. I am still wondering if I made the right choice with this rig, but other than a refined transmission and a few more horses underhood perhaps, I'd be happy to do it all over again.. Nearly three years on and 100, 000 miles later, the CVT box of tricks is probably its best attribute once you master its operation dynamics. Cabin noise is a little intrusive but not overbearing. This rig burns various bulbs with more frequency than a stop light🤣 Major repairs have included : Transfer Case Rear Diff Steering Rack Entertainment Center replacement. My advise, This is a great comfort volume hauler that competes with the best of them and for your peace of mind i’ll Caution against skimping on the EXTENDED “FACTORY WARRANTY, If it is available

Minivan Convert

After almost 5 years of owning a minivan (which we loved), our family has happily returned to an SUV. I thought I'd miss the creature comforts of a minivan, such as its sliding doors and the full 3 rows. But, I'm enjoying the driving experience in our new 2015 QX60 far more. This crossover is functional, has a plethora of safety equipment and gives you at least a taste of the Infiniti driving experience (we have a 96 I 30 that still runs like very well).The interior is very functional, but practical and is pretty intuitive. Despite the clamping about the CVT transmission, ours has been pretty smooth so far. I LOVE all of the safety features and technology and I am already spoiled to the multi view cameras. All in all, I am pleased with the vehicle. It offers good quality for the cost and my minivan is slowly but surely becoming a find but distant memory. My line gripe is gas mileage. The QX69 is a bit thirstier than the Odyssey.

For all with a new infiniti qx60, I say JUST WAIT!

I love my Infiniti. What I do not love is the CVT transmission. I bought the car (LOADED by the way) in April 2015. We have certainly had our issues along the way, but BY FAR, the biggest issue is the CVT transmission. It started after we had a transfer case FAILURE, but I won't go into the story. My car started to have a vibration around 30/40 MPH when trying to stay at a constant speed. If you do a lot of local driving like I do, you are in this constant speed mode a lot. The dealership says they cannot 'replicate' the problem. It gets worse, and since I drive a lot, I am in the dealer about once a month for an oil change. EVERY MONTH I complain. Every month, they cannot replicate it. The last time in, I was set to leave it for life. They got the service manager and he drove it with me in the car. He told me that he would contact their area rep and he would come sometime later in the month (August) and we would all go out for a drive, but that his opinion is the 'definitive' opinion. In other words, he would come out and tell me they cannot replicate it. So August has come and gone. My husband called the service manager three times and has not had the courtesy of a return call. So we have been doing research. This CVT engine has been a real problem for Nissan. There is a class action suit for the earlier version CVT . I think they may have changed some part of the CVT, but I am now deathly afraid to put my children in this car. Did I mention I have 65K miles...yes, I drive a lot and we travel. There is a rumor the new 2018 will have a different transmission. I have been reading online how Nissan North America is not at all helpful. As I said, love the car, but I cannot safely live with this transmission. If I hear 'replicate' one more time, I will scream. They use it for everything. I had a noise in the fan area for ac/heat. Can't replicate. MY HUSBAND took it in THE NEXT WEEK, and all of a sudden, there was a new something needed. My service advisor told me that Nissan doesn't care about customers, they just want to make a profit. How about that?

A TOP SUV CONTENDER !!!

i've been reading up extensively on this suv and it seemed a little too good to be true. But now that i am an owner, i am a believer !! A very well built vehicle all around. The exterior is stylish as well as the interior. Great ride quality !! Comes with 3rd row seat, which when folded down give more than adequate cargo space. Comes loaded with technology inside and out. From headlights, to sound system, to automatic open and lift trunk gate, to back up camera and blind spot warning technology. It all equals a great buy and great driver experience.

It's a people-hauler, not a sports car

Bought it used at 20k miles, now more like 50k (several long roadies this year with the kids, typically I drive more like 12k/yr). I've read about peoples' issues with the screen, seats, etc., but have not experienced any of that. I did a lot of comparison shopping before buying. I looked at the MDX (smaller, less cargo, feels cheaper inside to me - and, I don't care about a "sporty" crossover), the Q7 (also smaller feeling to me - I'm 6'3", 3 bills, picture your favorite NFL center, was a little nicer inside but also more $, and I read a by lot of poor reliability reviews on the Audi, so it was out), and the BMW X5 (smaller, just generically didn't like the way it looked or felt, again for more $). In the end, the Infiniti was larger, smoother, more comfortable (my family of four has done 15 hours of roadie in it with our gear, and it was a breeze, very comfortable), well appointed (although I'm still figuring out the need to adjust the angle of the headlights, that seems a little bit overkill), gas mileage is decent (I tend towards ~19 in town/commuting, more like ~29-30 on the highway), and I do wish Nissan would get their tech act together, but that's not a show-stopper for me. So in the end it's a very competent people-hauler, feels good, looks good, plenty of room, and in this bracket of vehicle it was by comparison cheap. I would acknowledge that I haven't experienced any of the electrical or build problems you may see in other reviews, though - if I had, I might not be so happy.

Best choice in this category!

If you want a roomy, stylish, reliable, comfortable luxury SUV then this should be strongly considered. When we compared the QX60 to everything else it was an easy decision. No other choice gave us all of the above at this price point - and the lease deal on the 2015 model, after negotiation, was very reasonable. While I'd still choose this car again, there are(and maybe have been already) needed improvements. The front seats seem too hard for long hauls and you feel it! There is a very suttle engine vibration which I noticed the 2016 model had improved engine mounts to address. Other than that it is mostly solid. You can get much better mileage by paying attention to the driving modes - sport for around town and climbing and standard or economy for cruising. This car will get up and go if you ask it so I disagree with the critics regarding sluggish acceleration. It handles very well considering the size with decent steering and braking. It is very quiet at speed and mostly a smooth ride. Had a 2012 FX35 prior and it was just way to stiff and uncomfortable for most driving conditions. The Qx60 is a much softer ride!

Big Bang for the Buck

It was a great car back in 2015. I say this because of the new 2017 models having a face lift and more HP. it's very comfortable, practical and a functional vehicle for our family of 4. comfy for the kids and for us as well! plenty of cargo space when the 3rd row seats are down, and very spacious when they are in use! Cant wait to upgrade to the newer QX60!

eyes wide open before buying

I bought this car because of the high reviews. Here is a real life review. I never do these type reviews but I am so annoyed with fake reviews. Pro - fun to drive, love the 360 degree camera, makes parking a snap, great MPG, comfortable seats, lots of trunk space. Con - most unreliable car i have own since my camaro in the 90s. so many things had to be replaced, small and big ticket items. basically a lemon, everything from interior trim falling off to drivetrain needing to be replaced. after the 2nd yr, non stop breakage. loud screeching noise now because engine fan needs to be replaced for 1K. this noise started periodically after a yr but because i didn’t resolve it then no longer under warranty. the noise is intermittent so not easy to diagnose. many other things along the way were covered under warranty. I will never buy an infinity again.

I bought a CPO Infiniti...mistake.

I bought a 2015 COP QX60 with around 25k miles. Around 37k the fan went out. At 1st Infiniti said it wasn't covered. I went round & round with their consumer service and they finally agreed to cover it. Now around 75k the CVT transmission is having issues. As I did some research it turns out that Nissan/Infinity settled a class action law suite due to ongoing issues with their CVT transmission. It appears this is a major known issue with these. I bought a COP Infiniti because I was tired of dealing with mechanical issues and premature failures on vehicles. I thought buying a CPO "higher line" vehicle would be worth the extra money. Guess again. Never buying a Nissan or Infiniti product again.

This is it.

Bought the first one in mid '12 (a '13). Put 55K on and re-leased an '15. Shopped comp. hard. XC90 is loud, has lousy suspension and you cannot put feet back in typical 'squat' position because of a wall that gets in way. MDX has an amazing website for an amazingly complex vehicle. They can keep it. No 360 monitor. Lexus has cream suspension but you sit up too high. And style? Any? Can't adjust display brightness? Mercedes is cream, but small and rocks you back and forth side to side. Some others have reliability issues. This car does not. Power-train warr. is 7yr. 72K. Michelins. Hood does not go down to grill like all competitors. Gorgeous hood. This car is the one and only. You can't beat this. Style, comfort, excellent performance. I manual shift all the time; for fun. Manual shift is essential for defensive driving from the front and the rear! Had one year. Very happy. Dealers are outstanding .

Infiniti QX 60

Great vehicle beautifully made and drives and rides awesome. Price was very fair and condition of the vehicle was as advertised.

HATE THIS CAR!

I bought this car about 2 years ago. Within 3 days of me owning it, the transmission needed to be replaced. EXACTLY one year and one month later, the transmission needs to be replaced AGAIN! The dealership has refused to replace it, even though Infiniti themselves sent me a letter stating that I had an extended warranty on CVT. They backtracked on that real quick and refuse to replace it and say my warranty is "voided". I really want to drive this dang car into a lake and not look back. It's been nothing, but problems since the day I got it. PLEASE do yourself a favor and do NOT get an Infiniti.

Great vehicle.

Just purchased my first Infiniti and I love the QX60! Comfortable ride and a beautiful vehicle. I have found the gas mileage is under what I expected, but will deal with it. Great warranty and expect to enjoy this vehicle for a long time!

Infiniti QX 2015

The technology behind it. Miles per gallon Features that it offers and perks behind Infiniti Connection

Extremely nice

Seating is extremely comfortable, better than the President's personal Airplane. Great gas saver and low maintenance. I suggest ceramic brakes at all times and use full synthetic oil.

Infinity and beyond

Great luxury family hauler. A little sluggish even in sport mode but acceptable. We opted for all options which included the theater package which has a sound system that rivals my home media room surround sound. Not as smooth as expected on highway. nice ride but some road feel still present. Ac cooling fan noisy on outside, can not be heard inside. Mileage is about 24 highway on our v6. Very comfortable seating. 3rd row seat comfortable no complaints on 1100 trip. Passive cruise is nice but can also irritate. Overall this vehicle exceeds my expectations.

Utter Disappointment

Over the last twenty years, I have had forty cars. These range from minivans to Jags, Lexus and Mercedes. The QX60 is bar far the worst vehicle we have ever owned. Our VW Routan minivan, which we traded for this car, was much more comfortable. The primary issue is the seating. While the materials used is satisfactory, the seating is incredibly uncomfortable, particularly on the front passenger seat. Anyone with even very mild back issues will be unable to ride in the car for any length of time. The problem is that test driving it will not allow you to realize the problem. After about forty minutes of driving, however, the problem is more than noticeable. In addition, the rear camera is the worst I have ever seen in any car. It does not provide a clear image. At night, the image is bright and incomprehensible. The only real warning when using the rear camera is the sensor, which does work adequately. In addition, there are multiple rattle is the dash which the dealer has yet to eliminate, which adds to the frustration. Perhaps I have been spoiled by other upper end cars, but this car falls woefully short of what it is portrayed to be. I think many are impressed because of the badge. I now realize the real reason Infiniti gives such a good deal on this car. Ours has only 5,500 miles and we are trying to get out of it, even though we know we will take a financial hit. If you have an urge to buy this car, conquer it. Buy an Acura MDX or Audi Q7 instead. Even an Acadia or Explorer are far superior vehicles. So, too, probably, are Hyundais or Kias.

A lovely SUV!