Used 2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT) Consumer Reviews
Used JX for sale
Transmission Failed
Tim Biehle, Maineville, OH, 03/19/2019
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
10 of 11 people found this review helpful
We purchased Factory extended warranty. Transmission started stuttering near end of extended warranty period. We had it in a couple times to have transmission checked. At 2000 miles beyond warranty period they had it a week due to stuttering. Initially they said they would put a new tranny in and cover it under warranty, but later in week they decided not necessary —- but they would note it in the records in case it acts up again. Well, transmission completely failed a couple months later while on vacation a 1000 miles away from home. We contacted Infiniti and they were completely unwilling to consider replacing tranny under warranty or even splitting the cost or discounting the repair. Estimate exceeded $5000 and 2 weeks.. We had no choice but to sell car to dealer as-is for a measily $3000. No more Infintis for us!
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- Technology
- Performance
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- Reliability
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Infiniti failed with this car
Sarah C, Colorado Springs, CO, 09/21/2016
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 10 people found this review helpful
I know that I will never buy another Infiniti again. We have a Nissan truck that cost almost $30k less, and it drives like a champ. My car is 3 years old, and we have already had to replace the transmission- which cost an additional $5300. Nothing on this vehicle can be serviced by a mechanic, everything must come from the dealer. The bluetooth barely works, we can never get the DVD player to work, the GPS is inaccurate, and had routed me to a 2-track jeep trail that almost killed me, I even busted my wheel bearing going down this road trying to stay alive. The service department is great and very helpful, and the car is comfortable. The cruise control is awesome, but for $55,000, I will never make this purchase again. We have spent more time in the shop with this vehicle than any other vehicle, even ones that we bought pre-owned. A new transmission with only a 12,000 mile warranty is unacceptable.
- Technology
- Performance
- Comfort
- Reliability
- Value
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Poor fuel economy
icc2012, Pittsburgh, PA, 12/21/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
12 of 14 people found this review helpful
I've been driving the car for about 500 miles and I get under 12 mpg combined highway/city in Sport mode. What is even more outrageous is that if I drive in normal or eco mode all I get is under 9 mpg. Is this other owners experience or this particular vehicle has an issue? Planning to take it back to dealership to check what's going on. Also, sometimes the satellite radio reception in poor? Anybody else having this issue?
so far so good
nyctom, New York, NY, 05/26/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 5 people found this review helpful
here is my impression after 1 week. the jx rides smooth and coming from 2 lexus rx350 i think infinity has gone the extra mile as far a the interior and nice little details where i felt lexus had cheapened the interior and when i tried to order a mark levinson sound system it was a 5 month wait..I like the bose sound system and the cvt is smooth and no lack of power here. I did drive the mdx and that is much faster but not as nice of a ride. the car does have some body lean around curves but not so that i bothers me. i can only hope its reliable as with 2 lexus i never had anything go wrong in 6 years.. go check it out its nice
Under Priced Luxury Car
obie1974, Monroe, LA, 07/08/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful
I don't get excited about cars these days but have really enjoyed the JX more than any other car I've owned or driven. My wife and I were considering purchasing a new luxury car next year and after research, narrowed down to the new M Class and the X5. We never considered Infiniti until we saw a teaser ad. After thourough research, I was at the Infiniti dealership the day it arrived. This car had more features and plenty of room for passengers than anything we've looked at. It has more than enough power. It has the best CVT we've driven. All the technology works great. The car practically drives itself. Great family our touring car. Test drive the car yourself rather than relying on reviews.