Used 2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT) Consumer Reviews
Used JX for sale
Pretends to be a luxury SUV but doesn't deliver
George Milev, Key Biscayne, FL, 08/25/2017
updated 03/12/2018
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
Bought the Infinity JX35 in 2013 brand new. The car has had 4 recalls already (took 3 tries to fix one of those - passenger's air bag module). It's a gas guzzler in city driving. The CV transmission is non-responsive and sluggish. The supposed All Wheel drive is fake. It's a two wheel drive on the 4WD model with an option to activate the 4WD in a snow mode drive only. And then the rear wheels operate only at 50%. The radiator fan motor went out at 34K miles, but somehow the warranty doesn't cover it and the dealership is charging me $1,300 for the repair. When you buy a car for $50K, you'd expect for the car not to start falling you at 34K miles. Engine began overheating because of the broken fan motor. It's comfy inside and the 3rd row seat (which is for kids or dogs only) ocasionally comes handy, but that's the only good thing I can say about it. Nissan, which makes the Infinity, has a 5 year bumper to bumper warranty on a truck/van (the NV 200). Makes me wonder why they don’t have the same warranty for a “luxury” SUV
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Great Value, hard to beat
Adam stein, Huntington Station, NY, 06/25/2018
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 7 people found this review helpful
Bought used with 30k miles. Now we have 80k trouble free miles. We bought fully loaded including TVs for the kids. Upgraded to this when we had twins from EX35. Did the whole Acura MDX, Infiniti JX35 comparison. We needed something with 3 rows in case grandparents came along and we needed plenty of space for the twins stuff. My wife didn’t feel comfortable driving something as large as a Tahoe/Yukon and Lexus only offered 3 rows on a truck based platform with a stupidly designed 3rd row that flipped up to the side and chewed up valuable cargo space. After test driving both Acura and Infiniti we realized the Infiniti is significantly larger, offered a nicer cabin (in our opinion) and rode more comfortably. 4 years and nearly 50k miles later, we are just as happy as when we first bought it. No major mechanical issues. Reliability has been top notch, although I understand that reliability has not been Infiniti’s strong suit as of late, we have been lucky on our JX. The interior has held up extremely well considering my twins have given it all they’ve got. Now we’ve just added a 3rd kid and with 3 kids in car seats, we need to upgrade in size. Having to utilize the 3rd row for a car seat crushes car or capacity. I had to rent a suburban to take the family on a week long road trip. Pros: reliability, looks, interior design, navigation and electronics, cargo capacity (3rd row folded), ride Cons: underpowered and fuel economy is atrocious. Averaging 15.2 mpg over 50k miles. CVT transmission is so -so and completely not necessary if mileage is that bad. I would highly recommend this to anyone with 2 young kids.
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JX Passenger Airbag Does Not Work
andy0416, Lindenhurst, NY, 08/29/2013
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 12 people found this review helpful
This car has a major design defect that Infiniti is ignoring. All passenger airbags are supposed to operate if the person in the seat weighs more than 110 pounds. My wife weighs 118 poounds and is 5 feet 4 inches tall. The airbag does not detect that she is in the seat and therefore is not operational. The dealer tried to fix the problem but could not. They reported to Infiniti that they verified the problem and that it was a dangerous condition. Infiniti has simply ignored the defect. As a result I was forced to bring a lemon law suit against them. There are mumerous other complaints. Be warned that if you have a loved one who weighs about 120 or less the passenger airbag wont work!
Questionable build quality
yossarian7, Westfield, NJ, 12/03/2014
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 17 people found this review helpful
New rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that won't stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.
Best Car I Have Ever Owned
lovethejx, Fredericksburg, VA, 08/06/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 26 people found this review helpful
I traded a 2012 MDX for the JX. I only had the MDX for a couple of months and got terrible gas mileage. "Just for fun" I test drove the JX. The rest is history. I absolutely love this car. Had it one month and find excuses to drive it. I very much like the transmission choices. I use the sport mode when starting off and then depending on whether I'm on local roads or an interstate, shift the knob accordingly. While in eco drive I have already managed 24.6 MPG. I also find it much easier to drive than the MDX. My seating position gives me a better view of the road and the ride itself is smooth, quit and just plain relaxing.