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Used 2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT) Consumer Reviews

3.8 out of 5 stars
52 reviews

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2.25 out of 5 stars

what a mistake

krasinski, Elmhurst, IL, 12/16/2014
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
35 of 38 people found this review helpful

We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners don't always have them and we spent just too much time in service. List on this vehicle was 57,000, trade in $35,000. We were happy to get rid of the vehicle and promise to never buy an Infiniti again.

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5 out of 5 stars

Liking it more and more

frank4001, Germantown, TN, 06/12/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
27 of 29 people found this review helpful

Love the way it drives, the room and interior. Looks better than the pictures too. I'm not sure why the reviewers say it's slow and dosen't handle great. While it's not a dragster off the line it has the plenty of power for passing on the highway and getting around town...plus excellent mileage. I think it handles and drives excellent. It's silent and all the features work great. My wife can't be happier. I'ts her daily driver. The trany is fine too. We drove the XC90,XC60, MDX, Lexus 350, Audi Q5 and Q7 and the BMW X5. We took delivery in early May and have put 2500 hundred miles on it due to a long trip. We have the Premium, Tech and Theater packages and the car is White/Tan int.

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5 out of 5 stars

Wow!!! The JX is loaded!!

suzieq184, Boston, MA, 05/02/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 11 people found this review helpful

Absolutely love my new JX. Quality in every way. The SUV comes loaded with great features and is the most comfortable ride.

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2 out of 5 stars

The Infiniti JX35 is CRAPTASTIC

RobK, Corona, CA, 07/11/2016
updated 01/20/2017
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
18 of 19 people found this review helpful

Multiple issues w/ front passenger side airbag sensors not working correctly. The airbag would turn off while someone was seated in it. The Infiniti dealer in Fresno wasn't able to fix it, they gave us multiple excuses from "it's working as designed" to "your not sitting in it correctly". What a crock!! The transmission failed at 59K miles which was covered under warranty although the new transmission only came with a 12K mile warranty. The wipers would come on whenever the felt like it. The weather stripping for the rear doors would regularly fall off. What topped it all off was the service advisor recommending that we not keep the car past 100K miles! The advisor told my wife that he had looked into buying a JX35 for his wife but opted to buy a Honda due to reliability issues. So last Saturday (7/9/16), was my second best day of JX35 ownership, I sold it! I will never own another Infiniti product ever!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.63 out of 5 stars

Very functional car that is fun to drive

dgc3043, Colorado Springs, CO, 08/03/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
30 of 33 people found this review helpful

Downsizing from a loaded Ford Expedition I wanted similar functionality in a vehicle that was more city friendly/drove like a car. At 6'7" with 2 kids still in the house I was very impressed with the flexibility of the JX. With the driver's seat fully adjusted for me and my 38" inseam, a large adult can sit comfortably behind me. Mid sized adults can realistically fit in the 3rd row. Not as much cargo room as the Expedition but significantly more than what you would think--car looks smaller on the outside but is quite cavernous on the inside. The vehicle drives very nice; I crave silence on the freeway and the JX is quiet at speed, absorbs bumps well, has solid acceleration and braking.

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