Used 2014 Hyundai Santa Fe Consumer Reviews
engine knock and random codes
Bought 2013 in January 2014. One week later heard knocking in the engine, took it to dealer was told that the GDI engines make this noise, normal. 2 weeks later took it back as knocking is not normal and there has been numerous reported engine failures with same noise, vehicle throws random emission codes which there is a tsb for but not all dealers know this so I have to put up with a defective SF. I loved it at first but that ended within 3 weeks. I think the 6 cylinders are more reliable than the 4's. Traded in for SF XL limited, has the 6 cylinder. Update Feb 2017; the SF xl limited has performed excellent.
- Performance
- Interior
- Comfort
- Reliability
Maybe I got a lemon
It was a great car, until it hit 2 years old, and 30,000 KM (~18,000 miles). A piston broke in the engine, and the engine completely failed. What is worse, is the Warranty department balked on replacing the engine as per the service managers request. Eventually they agreed to a short block replacement and a few peripherals. Even that took nearly 2 weeks for approval, and I have little confidence this will be a long term fix. No rental car offered, and no explanation or apology. Still waiting for car to be fixed, as parts have to be shipped in. Not impressed. It is my second Hyundai, and now my last.
- GLS 4dr SUVMSRP: $14,990176 mi away
- GLS 4dr SUVMSRP: $13,000185 mi away
- Limited 4dr SUV w/19in. wheelsMSRP: $10,67514 mi away
Scared to Drive
At 49,000 miles engine light went on. Went through cam sensors and crank sensor. I think they are suppose to last to 100,000 miles? Then received recall notice on engine. Took to dealer because engine light on, again. Was told they "tweeked" the engine and it was up to Hyundai standards. Next day I lost all power, steering, brakes, etc. Towed back to dealer, oil regulator went bad. Sent me on way, again, stating all is up to Hyundai standards. I think part of the recall is metal shredding through engine. Gee, this is a no brained. To add insult to injury Hyundai offered me below value due to recall. I am driving an unsafe vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Not reliable
When I purchased the Santa Fe, it had 23k miles on it. It had only had one owner. Within a week, the AC went out. No biggie, the dealership fixed it. When I went in for my first servicing to change the oil, the dealership listed off all these things that needed to be done to keep the car in great running condition, so I did it, and paid $500 for said service. This was probably just the dealership ripping me off, but anyway. Now, I’ve had the car for 3 years and it has 68k miles on it. Out of nowhere on the way home from a concert, the vehicle starts ticking pretty loudly while accelerating and just running really rough. I get home, park it, and attempt to drive it to the dealership the next day. The car completely dies on me about two miles from my home. I get some help to get it running and make it to the dealership. When I arrive, the guy tells me that he knows the engine is blown. He gives me a repair cost of $9-10k. Currently waiting to see what Hyundai will do, but another car (same make/model and year) is sitting at the dealership waiting to be repossessed because of the same issue and Hyundai will not take responsibility. The car is also 8k miles out of warranty, so I don’t know why my local Hyundai dealership advertises that they are home of the million mile warranty. You have no warranty after 60k miles. It’s a joke.
Still in love 2 years later
I bought my 2013 Santa Fe Sport in August of 2012. I was the second person in Kentucky to own this model. Anyway, I've hard my Santa Fe for nearly two years now and I still love it! I have taken my car to Florida on three trips (1400 miles round trip), I do a lot of driving in town, and take weekend trips in it. I haven't had a single problem with my car and now have over 25,000 miles on the odometer. The interior still looks like new, the paint still looks new, and the cabin is extremely quiet, even at high rates of speed. If I had it to do over, I would definitely buy this Santa Fe Sport again.