Used 2020 Honda Pilot SUV Consumer Reviews
LAME LANE ASSIST
Three things I find a completely annoying about the Pilot. 1. Lane Assist: terrible following and doesn’t bring you back in the lane until you’re halfway out of it. Very jerky in comparison to other manufacturers in the same category. 2. Automatic Braking: Coming into a curve where there is a double yellow line I have had the brakes slammed on without my input numerous times, which is totally dangerous for the occupant(s) and for anyone following behind. 3. Center Console Armrest: There isn’t one, which leaves the left or right arm in the uncomfortable position of not knowing what to do. Swinging the armrest down removes room at the ribs, and a center console armrest would greatly increase storage capacity. Honda needs to bring this into the fold.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
honda pilot touring
Don't buy a Honda Pilot until Honda fixes a known issue with their infotainment system. We purchase a brand new 2020 Honda Pilot Touring edition and within the first week we had to take it in for service for issues with the speakers crackling and popping constantly. We have had to take it in three times and everytime they try to fix it, it has progressively gotten worse.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
- Touring 4dr SUV w/Rear Captain's ChairsMSRP: $27,94464 mi away
- Touring 4dr SUVMSRP: $27,00053 mi away
- EX-L 4dr SUVMSRP: $28,29581 mi away
Good but has some issues
I like the room, acceleration, and handling. The gas mileage is very good overall, but for those owners reporting getting spectacular gas mileage — you’re not. The gas mileage computer is off by as much as 2.5 mpg. However I have gotten an overall average of around 24 mpg which I consider great after owning a pickup truck. The flaws that others have mentioned that I have experienced are: 1. Occasional false collision warnings when going around curves. 2. Occasional unnecessary hard breaking when using the adaptive speed control when closing on a vehicle ahead. This could be dangerous if a vehicle is close behind. 3. Suspension is good on most roads, but very harsh over speed bumps. Overall it is a nice vehicle but I am not sure if it will be as reliable as past Hondas. There were not many SUVs in this price range that I liked. The Explorer had blind spots and drove like a big vehicle. The Traverse drove nice but had a terrible quality reputation and was way overpriced. Nissan Pathfinder, no way with their quality rep. Same for VW. Subaru had a 4 cylinder and I wanted a 6. Mazda CX-9 was nice but 3rd row was too small and my past reliability experience with an upscale Mazda Millenia was not great. Maybe a Toyota Highlander would have been a better choice.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Honda reneged on warranty
After 18 months and 16K miles, the passenger side under door panel fell off. The second one was loose and I removed it with my hand. Honda refused to replace it under their warranty. So this is costing me $300.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Do you like Rice Krispies?
2020 Pilot Elite. SUV has an inherent electrical problem which causes a terrible Snap, Crackle, & Pop noise. This noise occurs regularly but is yet intermittent and even persists when radio is off! You simply cannot get away from it. We are about to take it to the local dealership for the FIFTH time!!! They don’t know what it is or how to fix it! Had my father speak to a Honda dealer in another state (NJ) and they also admitted they don’t know the fix. Complete trial and error process. Google the issue for yourself but stay away from this turd of a vehicle. 3/9/22: 2020 Elite has been at dealership for a approx combined 60 days. Popping & crackling EVEN WHEN RADIO IS OFF! Entir info system randomly going blank and coming back on. After 5th time, they Finally fixed it (I think). We’ll, not actually fixed, just minimized to when using Bluetooth. Was told this week there is no known fix…they’ll let me know!! Actually said “turn off Bluetooth on my phone”. Wow! No financial relief. When I asked about replacement vehicle they said “not going to happen.” It’ll be 2 year in May, 2022…about 18 months of electrical problems. I’ll never buy a Honda again. Stay away from this turd.