Used 2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A) Consumer Reviews
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9 speed transmission terrible
Jen , Canton, OH, 08/09/2020
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
2 of 3 people found this review helpful
I bought the 2019 pilot elite and within 6 months I had a lot of complaints. The 9 speed transmission is terrible. It stalls and jolts anywhere in the 25-40 mph range. It literally freezes for a couple seconds and doesn’t accelerate. Sometimes it also makes a loud “thud” noise as if something has broken. The infotainment system is garbage. It freezes, turns off, drops calls or won’t even connect my phone. Now for the cooling system. The car literally cannot cool down on hot days. I can put it in my garage where it’s shaded, blast the air for 20 mins and can’t get the inside to go below about 78-80 degrees. Despite each complaint at the dealer under warranty, they have no fixes for the transmission. They simply do a reset on the infotainment system which doesn’t work or they blame it on my phones- which have been brand new and work in other cars. They also told me they reduced the air conditioning pumps from 2 to 1. I have them look at the car, they charge me for a loaner under warranty even when they need to look at it for more than a day and fix nothing because this is how the car was built. The brake light and notification comes on when nothing is around me- I have dropped the sensitivity on that to the lowest setting and it still goes off beeping at me for no reason. The entire experience has been awful and I have no desire to ever purchase a Honda again.
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Love it!!
Alberto Herrera, Arlington, TX, 05/25/2019
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
2 of 4 people found this review helpful
This is the first SUV I ever buy for myself as I am a truck guy. With my kids having outgrown the useful space in my 2007 Tacoma, I was forced to purchase something that could more comfortably carry people. Thus far, everyone is enjoying this vehicle. We are planning our summer road trip in this vehicle so that will be a true test for how well it holds up under constant use.
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2019 Honda Pilot for sale near you
3 of 80 listings
- EX-L 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $23,80223 mi away
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Pilot Elite is the best in class!
alex T, Valley Cottage, NY, 02/23/2020
updated 09/03/2020
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
1 of 1 people found this review helpful
I’m not a Honda lover I never had Honda before I love cars and following market constantly Was looking for a spaceous, reliable, tech advanced three rower in 2019 Got greatest deal -$5k of elite MSRP Update a year after sep2020 I don't like my black paint, it gets scratches to easy(
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New 2019 Honda Pilot Elite
Dan T, East Amherst, NY, 05/19/2019
updated 11/22/2021
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
2 of 6 people found this review helpful
Picked it up today. Beautiful car, rides pretty smoothly, tech works ok. One caution-headrests adjust up and down, don’t move forward or back. Thinking of buying a headrest pillow, as there is a little too much room between my head and the headrest.
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Love my Pilot
Rebecca Smith, Boca Raton, FL, 10/29/2019
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
1 of 2 people found this review helpful
This car drives beautifully and I love the tech features.