Used 2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A) Consumer Reviews
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Radio and entertainment issues
JessRN13 , Moncks Corner, SC, 09/26/2019
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
31 of 32 people found this review helpful
I purchased the 2019 elite pilot after being a previous Accord owner for the past 13 years. This elite Pilot has given me the biggest headache of any vehicle I’ve ever owned. Basically the radio and any type of entertainment will cut off and suddenly stop working. The radio, the usb, the Bluetooth, the apple/android play, the dvd audio WILL NOT WORK. It just gives you an error message that says “audio not available”. I have taken it to the dealership where they say it needs a “hard reset” but this problem still continues to happen. It’s very frustrating and there’s nothing being done that solves this problem. So basically I’m stuck with a brand new 50k defective vehicle. Nice job Honda.
Honda can’t fix it
Lee Jung , Harrington Park, NJ, 08/01/2019
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
55 of 60 people found this review helpful
I bought 2019 Honda Pilot Elite, 3month later radio and all sound systems,backup camera,apple play etc pop out and not working. I brought to dealership 3~4 times and they say they cannot fix it.I ask team lemon law but they refuse it.still the system are pop out several times in every months. The car is very dangerous when backup camera is pop out when my wife is driving. Stay away from Honda.
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2019 Honda Pilot for sale near you
3 of 81 listings
- Touring 4dr SUVMSRP: $25,99814 mi away
- LX 4dr SUVMSRP: $23,49717 mi away
- Touring 4dr SUVMSRP: $27,33813 mi away
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Half the price of a Q7
Joe, Atlanta, GA, 12/21/2018
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
125 of 139 people found this review helpful
I have been a dedicated Audi owner for 20 years. The family has owned a TT, A4, A3, S4, and I have an A8 in the garage now. I love Audi's. I knew a Q7 was in my future so I did a thorough evaluation including multiple Q7 test drives. The Q7 is a great SUV. However, my son suggested driving the updated 2019 Pilot. I had some extra time on my hands so I obliged my curiosity. The 2019 Pilot test drive resulted in an instant sale. The Elite version has many of the same features of the high end Q7. Only it costs $30K less. I could not believe the quality, refinement, fit/finish, and features of the 2019 Pilot. We traded in my wife's loaded Lexus RX and feel we have significantly upgraded from that vehicle. I have owned the Pilot for one week and I still can't believe the incredible value this vehicle represents. The technology is state of the art and the safety features are as impressive as they are reassuring. This roomy vehicle is powerful, fun to drive, and comfortable as heck. I am 6'3" and my wife is 5'3" and we both fit. I look forward to the long rides ahead visiting grandkids and national parks. The LED lights, storage, intuitive layout, and third row are better than the Q7. Perfection would be placing the Q7 drivers seat in the Pilot. Surprisingly the Q7 central console and other storage spaces were miniscule. The Q7 jack was in a bag behind the third row with no place to stow it. Replacement of four Q7 run flat tires will cost $1600 after 25,000 miles. I am reassured by Honda's legendary quality and technology. I don't feel that I had to compromise in selecting the Pilot over the Q7. The value is obvious.
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Major problems Honda did it very wrong!
K Jacobson, Temecula, CA, 07/22/2019
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
51 of 56 people found this review helpful
2nd gear transmission shift feels like a jolt most of the time. Rear entertainment system/computer freezes up in general and you can do anything until the vehicle shuts off. Buttons on steering wheel don’t work 100% of the time. Rear Headphones are terrible quality. There’s more things wrong I just can’t remember all the little things it’s really frustrating when you buy a $40,000 vehicle and it feels like a nightmare. I wouldn’t buy this car again and wish I could go back and not go with this garbage. I feel like I’m stuck with it as torture now for blindly and naively trusting Honda’s long standing quality legacy.
Unpleasant surprise...
UnhappyHondaBuyer, Wayne, PA, 01/15/2019
updated 01/17/2023
Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
96 of 108 people found this review helpful
This is my 6th Honda.... I would never think that the exterior fit quality would get so low! I accepted delivery after work hours and happily drove home to find out the following morning that two doors are not aligned with the body lines, the tailgate is sticking out while being closed, and other trim/panel visible misalignment all over the car. When I went to the Honda body shop , I was advised that the attempt to fix the issues would probably result in other problems such as wind noise, rattling, etc. I'm weighing my options on the next steps in resolution and believe that Honda should step up their QC process . **** 07/16/19 Update - Dealer addressed major misalignments... that's ok. - AWD Problem warning light came arount 8.7k. That was (hopefully) fixed by re-connecting wire harnesses (took two visits to the dealer to diagnose... ) - VSA warning light came around 9k once .... was not able to replicate - Numerous false positives for collision avoidance system.. that's annoying.. - Warped front rotors around 7k due to collision avoidance false positive breaks ....addressed by dealer - Idle stop is ok, when works.... Used internet forums reset procedure a few times.. - Transmission will not up shift and 'sticks' in lower gear under some conditions. I'm still trying to figure out the pattern - GPS console freeze on occasion (totally not responding) during the drive...had to stop at the service area to re-start the car... Update: 23k- ongoing issues: weak brakes, non functional wifi phone charger, minor wind noise. Engine and transmission are excellent Update: 45k- stalled on the highway after idle stop engaging. Had to pay the dealer to replace the battery. Consistent otherwise.
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- Technology
- Performance
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- Value