Used 2018 Honda Pilot Consumer Reviews
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I leased my '18 Pilot Touring because I wanted all the new safety measures my old '09 Honda Pilot Touring didn't. I love the new (to me) features that make me a much better driver, BUT...that automatic transmission is unpredictable enough that I will not be buying it off lease. In order to successfully accelerate from a stopped or slow roll you have to push the A button along with the D (drive) button to keep from lunging forward, hesitating, then lunging forward again, especially on the hilly roads here in TN. Sometimes the A button drops off and you're left with the lunging/hesitation when you least expect it. I took it to my Honda dealer after driving for only about 200 miles because I thought it was a faulty transmission. The service tech explained that this was how the transmission worked, and Honda was getting a lot of complaints about this. I cannot trust Honda transmissions enough to ever buy another Honda; this after having owned 3 previous Hondas that I drove forever with no problems. Other than this issue, that for me is a deal breaker, the Pilot has had no issues of any kind after having driven only 13k miles since 3/18. I would have more mileage but for the above described. issue.
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Our 2018 Pilot EXL AWD so far gives us no regrets.
We now have over 40k miles and it still runs and drives as well as when it was new. On some of the other reviews on here that are not as good I believe they are because they have the higher trim models (Touring and Elite) that have the newer push button 9 speed transmission (not perfected yet) and the Honda sensing (Too much new high tech, Also not perfected yet). IMO they were not worth the extra cost for what you get and that engine start stop feature that you cannot turn off permanently, I will not be surprised when complaints about having the starter replaced prematurely start to appear.
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $22,97097 mi away
- EX-L 4dr SUVMSRP: $21,99877 mi away
- Elite 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $21,03460 mi away
It’s a minivan not an SUV
I heard wonderful things about the Honda pilot so I bought one and I tried to return it immediately. I felt like it had a sewing machine for an engine. It had absolutely no pick up. My husband drove it and asked if it was a four-cylinder. I owned a Ford Explorer previously and missed it tremendously after driving the pilot. Technology in the pilot is equivalent to a 2011 vehicle. If you want any sort of luxury you have to buy the elite touring model which is almost as much money as Lexus or Lincoln not worth the money horrible drive can’t wait to get rid of this thing, I feel like I’m in a minivan. I paid a lot of money for this vehicle and am embarrassed to have fallen for a false reputation.
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Great but safety features only on higher trim
Advertised that Honda Sensing is available on ExX, but, per the dealership, it is not. Since safety is the main deciding factor in choosing an automobile, I am very disappointed that I was not able to add this feature to the EX, as advertised. I don't need nor want most of the extra features that the next trim up offers, so did not purchase the EX-L- too many add ons, more things that can go wrong with the vehicle. I did want leather seats however, but the option to add leather seats to the EX was not given to me either. I was given the choice of 2 colors that would be available - blue (did no want) & white. The white exterior is very nice but the black cloth interior is a magnetic - every piece of lint, dust, hair, & dog fur is attracted to the fabric! It is a daily routine , every time I get in & out of the car, to use a lint remover- very, annoying! I have had to spend a lot of time, money, & innovation to enable my dog to go for a ride in the vehicle, opposed to my last SUV with a more user friendly cloth interior. I use to bring him for a ride a few times a week, now, because of the interior fabric, my dog has only been in my car 1x over the month & ½ that I've owned the car. I was told for 5 months, that the Pilots would be available & per dealer websites told that they were in stock, only to keep being told (by my flooring up) nope, they are not here, they would say their website did not update or nope, they are not here, but will be in a couple of weeks. It actually took months before I could even test drive the car! I would be told the 2018 were there (as the website said), but only 2017 were actually for there. In addition, although the Edmunds dealers offered a price online, when I would respond to dealers's Edmunds reply email &/or visit them they would state that the Edmunds quote email they gave me would not necessarily be the price they would actually sell the car for; or they would state the price , after I put in my exact option requests, & then when I contacted them to confirm, the options they said in their email the would be included were not going to be part of the price given.When making the purchase, I was told the out the door price would be X amount but was then charged document/registration/plate charges.I was told the car would be ready by a certain date, but that they wold be putting a later date on the contract. I had to follow up each time to see if the car was ready (which wasn't until the later date then what they told me opposed to what they put on the contract. I asked if i could have a loaner car if it took till their later than i was told/wanted date. They said no.) I really do wish the side mirrors & rearview mirror had built in blind spot mirrors,- the vehicle is long, so blind spot's are difficult to view unless the turn signal is put on. Otherwise, I do really like the Pilot.
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Tough to beat
Honda value retention mixed with good feature set at reasonable price. Rides more like a car than Nissan SUVs.
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