Used 2017 Honda Pilot Consumer Reviews
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Solid family car for when a minivan won't do
With my growing family and constant trips to a mountain cabin, we needed more space that we had in our old Forester, but couldn't give up solid AWD and high clearance to make it. The Pilot does this well--good power, clearance, and traction, with a ton of room. It's a larger vehicle, though, so if you put things on your roof, you'll need to be tall or carry a step stool, since there are not good external steps. I'm not a fan of the roof rails for attachments, as it means I can't reuse my older Thule setup. Finally, I'm not crazy with the entertainment system--it can be easy to get lost in different contexts. For example, switching from listening to the radio to Spotify is a multistep process that can take some getting used to.
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Great SUV
So far I have 1100 miles on it. I am really enjoying the smooth ride. I traded in my 2016 Toyota Highlander for the pilot. I do miss my Highlander but the pilot has so much more options. I don't need the DVD player that you automatically get with this version but it will add value later. The car appleplay is okay. I don't like having to plug in my phone each time to use it. It could be improved. This vehicle has a auto engine idle. The navigation is neat. It shows you exactly where you are as if you are looking from the sky. It even has pictures of exit signs. The sensing is not as sensitive as people have stated. Its doing what is it suppose to do. Lots of interior storage. Leg room is good. The car seems so much bigger from the inside. Overall I am very happy with the purchase
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- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $21,9983 mi away
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $19,89713 mi away
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $19,78713 mi away
WHERE DID ALL THE STORAGE GO? *updatedMay2019
UPDATE MAY 2019: So disappointed that we had to replace the transmission on a less than 2 year old car with only 24K miles on it. It had an unrepairable error for no reason. Unbelievable! Especially since we have bought so many Honda’s based on their reliability. There have been other issues related to electronics not working in the car as well before & after we replaced the transmission. Needless to say I will not be buying another Pilot next time we need a new car. ORIGINAL POST: From someone who owned and loved a 2007 Pilot for 10+ years I am super dissapointed in the interior design of my new 2017 Pilot. The storage in the dash/console is TERRIBLE! Basically just one giant deep bucket to throw everything into and never to be seen again. I would say this vehicle is a family car, but obviously a male with probably no kids designed the dashboard/storage. The 2 previous models of the Pilot were much better. A few other complaints... the parking brake foot pedal gets in the way when trying to get a comfortable position on long drives. I never had that issue with my 2007 Pilot. Also, there is really no bumper on this new version, which means you can't reach up on top of the car from standing on the rear bumper if you ever use a roof rack. Not to mention saving the cost of repairs if you ever back into something, you will be smashing your back door along with the non-bumper. Some feedback on the radio, I would have loved to still have had some buttons for controls along with the touch screen. The touch screen is not very user friendly, and I consider myself a tech-savvy person. I was so excited to buy my new Pilot after reading so many great reviews, and it wasn't until I started driving it I feel there are so many let downs on this new design. I'm keeping my fingers crossed they will listen to their customers and make the design better in the future.
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First and last Honda
It is apparent that Honda is living in the shadow of their reputation from the 90's and 2000's. We just purchased a fully loaded EX-L because of the bad reviews of the touring and elite having the 9 speed transmission. The suv had only 8 thousand miles, and was purchased from a very reputable dealer. After driving it for a few days, my wife noticed moisture in the front passenger floorboard. When I checked out the vehicle, the entire floorboard (All 4 doors)was completely saturated with water. The next thing we noticed was that the front passenger seatbelt was covered with mold. We took the vehicle to the Honda dealer to get it fixed. I called the service department after 24 hours to see what was going on. The service advisor said it was ready to go. I said wait, what was the issue? He said someone must have hit the button on the remote and made the windows go down in the rain. I told him that was impossible, because we would have seen water on the seats, door panels, and everywhere else. So they kept the car for a few more days and said they found some seepage on the top rail molding and put some filler in it. He said it was finished and ready to go. I said what about the mold on the seatbelt? He said they cleaned it off, and they would not replace it. I said I was in the mold remediation business for many years, and you cannot just clean mold from porous surfaces. So he said he would talk to his boss. I got a call later from the advisor saying he has never lied to his customers and he wasn't going to start. He said they found a significant amount of water inside the seatbelt retractor.and they were getting an engineer to take the vehicle to a rain machine to do tests, and he didn't know when we would get it back. So a few more days later they found some bad welds or seams under the vehicle, and said they repaired it and ordered new carpet. I ask what about the moldy seatbelt. They refused to replace the seatbelt, so I let him know that we were not going to take the vehicle back. We have a baby, and she would not be riding in a vehicle that we paid $35k for, and has mold and bad welds. We decided to try out a touring pilot since there were no others to choose from. As soon as we checked the carpet on the 2017 touring, it was soaked on the passenger side. That was the end of Honda for us. We traded for a 2017 Toyota Highlander and are very happy we are through with Hondas.
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I want to be in CONTROL - not it!!!!!
I know I should love this car and I know old ladies shouldn't swear. But, I freaking hate this car and wish I had bought an older model, which is sad because I haven't bought a new car in 13 years! 1)Auto Stop - if you are stopped for a tiny amount of time, the engine will shut off and restart when you move the steering wheel or take your foot off the brake. IT IS UNNERVING!! When I bought the car, the dealer said you can turn that irritation off but he meant you have to turn it off every time you start the car. 2)The freaking BEEPING - you can turn the incessant beeping off and risk backing into a brick wall if you're not used to the camera, or you can leave it on and have it annoy the living @!#%& out of you - when you're backing out of an underground spot with nothing for 2-3' in any direction, when you're rounding a tight turn on your daily trip home (??????), or when it thinks you're too close to a car in front of you - I'm not yet dead, I'm not blind, if I'm that close to a car in front of me it's because I WANT TO BE!! 3)The incredibly stupid feature that unlocks all the windows - my boyfriend says it's unlocking the doors, then holding the unlock button down. However, it happened to me when I LOCKED the car and not sure what got pressed as the key jostled in my purse. In any case, who EVER wants all their windows opened unless they're IN THE CAR? I live in Seattle - rain, rain and more rain, twice now in my car completely accidentally. In summary of the features, TOO $%^&& MUCH! When I want a driverless car, I'll get one, til then LET ME DRIVE THE CAR!!!!! And finally, I don't know if it's suspension or what, but going over speed bumps or into a big profile driveway (dozens of times a day for most people), is detrimental to your spine.
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