Used 2019 Honda Odyssey Consumer Reviews
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Great vehicle with a few minor issues
Andrew, 12/04/2018
2019 Honda Odyssey EX-L 4dr Minivan (3.5L 6cyl 9A)
84 of 90 people found this review helpful
This is my second Honda Odyssey EXL purchased in 15 months. My 2018 was totaled due to someone running a stop sign. So, I bought a 2019 a couple weeks ago. The vehicle has a superior ride and great gas mileage. However, both vehicles vibrate(d) at around 68-72 mph. The dealer claimed that they couldn't feel it with my 2018. I've learned to get used to it, but when the speed limit is 70, I either have to go 67 or 73 mph to mitigate it. I have fourother minor complaints. First, there is no change storage. So I had to purchase a change purse to hold my change. Second, there is no compass. This is quite an irritant when the GPS says go southeast, etc., on a particular road from the start of a trip. Third, the temperature display is a tiny readout on the bottom of the odometer screen. My wife can't see it from the passenger seat and has to ask me every time she wants to know it. All Honda needs to do is provide both a compass and temperature readout on the huge computer screen where you can view many other apps. Fourth, the middle seats do not table or stay locked in their most forward position. Otherwise, it is a fantastic vehicle with great comfort and good gas mileage. My 2018 averaged 31.4 mph in the econ mode on highway trips. I don't know what the 2019 will get, but I have similar expectations.
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Electrical Issues with 800 miles
Jhorlander, 01/10/2019
2019 Honda Odyssey EX-L 4dr Minivan w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
77 of 83 people found this review helpful
We have had to take our brand new Odyssey into the dealership for repairs 4 times now since October 2018. The dealership and Honda Manufacturing have been working together to resolve the issue but can't seem to find the solution. We are starting to discuss the lemon law and how we can get out of the car. It started at only 800 miles on the car with the radio along with the instrument panel cutting in/out along with a static and popping noise coming from the dashboard. They have replaced several items and performed software updates which seems to resolve the issue temporarily. It works for a week or so and then we are completely inconvenienced of having to schedule a time to drop off the car, remove and transfer car seats to the loaner vehicle, and take time out of our schedule. We went with a brand new vehicle to make sure we had a reliable van for our family. I have always thought of Honda as reliable but not anymore.
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- EX-L Passenger Minivan w/Navigation and Rear Entertainment SystemMSRP: $18,410In-stock online
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Much improved switching from a Sienna
Swimbikerun, 09/05/2018
updated 09/08/2021
2019 Honda Odyssey Elite 4dr Minivan (3.5L 6cyl 10A)
70 of 76 people found this review helpful
We recently purchased a 2019 Odyssey after owning a 2015 Toyota Sienna XLE since new. We honestly thought we would keep the Toyota a few years longer but the most recent crash test rating along with rear crash test video shows the Sienna shows up major flaws in the safety department due to being built on a platform that is coming up 10 years old. Since our van is the primary transporter for school and family outing, we decided to move up the purchase timeline. The overall purchasing process was a breeze with us getting a pretty solid deal. The driving dynamic is very smooth and the ride is extremely quiet compared to the Sienna. I tested all 7 seats prior to purchase (I am 6'3") and was they are comfortable and offers better support than the Sienna. Overall, the Odyssey offers major upgrades compared to even the current Sienna model and if safety is a priority, Sienna is automatically disqualified due to poor scoring by IIHS. 2021 update: van still going strong! Still love the power, handling and everything it has to offer. We were rear ended by a distracted driver last yr at 45mph and the impact never intruded into the main cabin where our kids were. Everyone walked away and they fixed it back to OEM spec. This van will be with us for awhile since nothing on the market compares.
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Wonderful Minivan
Doug H,, 07/01/2019
2019 Honda Odyssey Elite 4dr Minivan (3.5L 6cyl 10A)
14 of 14 people found this review helpful
As of July 6, I will have owned my 2019 Honda Odyssey Elite for one year. To date, I have had one problem. The battery needed to be replaced. The dealership took the time to fully diagnosis the problem to make sure it wasn’t more than just the battery. In addition, there have been two recalls which the dealership handled. That’s it. I have no complaints. It has a very quiet, comfortable ride. The lack of power rear folding seat is noted as a “Con”. Having previously owned a 2006 Toyota Sienna Limited with a power folding third row seats, I can tell you I don’t miss it at all. The power folding seats in the Sienna were slow and after a few years quit working, which of course happened after the warranty had expired. The third row seats in the Honda are extremely easy to stow as well as put upright, either being done using only one hand. The second row seats are kind of a “love it or hate it” experience. It really boils down to what you are looking for. If it’s removal, these seats are heavy and difficult to remove. Best go with Chrysler and “Stow ’n Go” which are much thinner, less comfortable, and fold into the floor. If you are looking for comfort and the flexibility of being able to slide the seats sideways, which makes ingress and egress to and from the third row much easier, the Honda is your choice. I am also impressed with the MPG. On long trips at freeway speeds (70-75 mph), I get around 26-29 MPG. Around town, it’s 17-19 MPG. Best of all, my grandchildren love it.
2019 Honda Odyssey = Persistent Problems
cleancarboy, 06/15/2019
2019 Honda Odyssey EX-L 4dr Minivan w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
45 of 49 people found this review helpful
We purchased our 2019 Honda Odyssey in Nov 2018 and while traveling over the holidays was involved in "body damage only" accident (hit a deer). The repair company fixed the body. Case closed. A couple weeks later we noticed a whirling noise coming from the engine at idle. We submitted to AutoNation Honda of Lewisville. They replaced drive belt and tensioner and returned vehicle around 2 weeks later. The whirling sound persisted and the vehicle was returned to AutoNation on March 1st. This time AutoNation began with simple repairs and escalated the complexity to remove the sound. This included replacing timing belt, idler pulley, crankshaft pulley, oil pump, and eventually the engine block. The car was returned to over one month later. During this time we spoke several times with AutoNation for updates and was told that they weren't sure what was wrong but would continue to replace parts until it was fixed. Given that this is a 2019 Odyssey, both the ambiguity of the problem and the associated repairs were frustrating along with the fact that we'd been without our van for over 6 weeks since purchasing the van the middle of Nov 2018. We convinced the dealership to provide a temporary rental vehicle but throughout the process, they insinuated that the noise could be caused by the accident. We encouraged the company who performed the body repair to correspond with the dealership (and vice versa) to discern the cause of the noise. The initial repair company sent pictures to Honda to substantiate their belief that the noise was not associated with the body-damage only accident. During this time we also contacted Honda Corporate and spoke with Kenisha at Honda Customer Service. After leaving unreturned messages for 4 days with Kenisha she finally called me back (she said she was at funeral) after I called Honda corporate asking for a new rep. Kenisha was not empathic and emphatically stated that she saw NO work orders in her system on our van and that all repairs would be charged to our insurance. We called our insurance and they confirmed that Honda had not requested authorization to perform any repairs nor had submitted invoices for the work being done. We then approached the dealership again at which point they assumed responsibility for the noise and repairs and said work orders wouldn't be seen by corporate until the work was completed. We immediately called Kenisha back and shared the information to which she never replied except to leave a vm asking if we'd received our vehicle back. We received our van back over a month after it's second repair visit (6+ weeks total). We've now submitted a claim with the National Center for Dispute Settlement regarding the TX Lemon Law. During this process another "more senior" customer service represetative called us and asked if the original problem was gone. I answered yes but told her that we've begun hearing a clacking sound on cold start ups and would be taking the van in again for repairs. We when saw Honda's report to National Center for Dispute Settlement they stated that the customer said the problem is gone, but made no mention of the new problem arising. Convenient for Honda's rep to leave that info out of their report. My wife and I have 6 kids and have been faithful Honda owners for years. We purchased this new van instead of used to provide us with reliable transportation. Given the number and depth of the repairs completed to date, my wife no longer has faith in our "new" van. It's fundamentally a different van and now has an extensive repair history that taints the overall value. We are extremely frustrated and warn potential buyers. Years ago I feel like Honda would have done "something" in good faith, but all they do today is defend their position and lawyer up. What happened to you Honda?! We miss the old version of your company....
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