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Used 2021 GMC Canyon Crew Cab Consumer Reviews

4.0 out of 5 stars
16 reviews

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Pros
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5 out of 5 stars

Would buy again

Nicopolis , 10/07/2021
updated 10/16/2023
2021 GMC Canyon Elevation Standard 4dr Crew Cab 5.1 ft. SB (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I specifically ordered my 2021 in 2020 and received it late October. 2WD crew short box with the 2.5 gas 4cyl and the 6 speed auto. I've put 54k kilometers on my truck already and it's been flawless. I've towed with it and loaded the box right up completely maxing out my payload. Not a problem. For a cheap near no option truck I am very impressed. 74k miles on the clock and it's still awesome 👍

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best truck I have owned!

Dave, 12/17/2022
2021 GMC Canyon Denali 4dr Crew Cab 4WD 5.1 ft. SB (3.6L 6cyl 8A)
5 of 5 people found this review helpful

I purchased my 2021 GMC Canyon Denali Black onyx brand new without ever opening the door. I had it delivered to my house, signed papers and took it for a drive! I knew nothing about it! I love the truck! I have driven the truck from coast to coast and it was very comfortable! I did remove the running boards and the front air dam, thought they looked hideous. Only issue was a dead cell in the battery. The truck tows my camper with ease and handles very well! I now have 10,000 miles and I am super happy with my purchase! Yes, it lacks some luxury equipment but oh well, the enjoyment of driving it makes up for it! The v6 is strong and has a nice exhaust note. The electronic rear locker works beautifully! Would definitely buy again!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

2021 Canyon AT4...Great looks, Awful reliability!

Sam, 03/26/2021
2021 GMC Canyon AT4 4dr Crew Cab 4WD 6.2 ft. SB w/Cloth (3.6L 6cyl 8A)
29 of 37 people found this review helpful

On the good side, the truck looks great! Mine is dark gray with red accents and all the bells and whistles! I’m always getting positive comments on it...that’s where the good stops however. First issue: My check engine light came on at just over 600 miles prompting my online diagnostics to tell me to take my car in for service within one day. It was the Engine Control Unit (basically the onboard computer). It took about 4 days to get a new one and a day for the repair. Second issue: This ones not a big deal, but it shows a quality control issue. I noticed a part just dangling from the front end one day (roughly 700 miles at this point). It looked to be a very cheaply made sensor and I couldn’t quite get it back in its place. Another trip to the dealership! It was outside temperature sensor. The tech was able to plug it back in after about an hour. Probably a good time to mention that this a 42,000 dollar truck with cheap plastic materials. Third issue: My fault for not catching this immediately, but I was parking outside on gravel and didn’t notice the fluid leak! Got my garage built and after the first night of parking on clean concrete, there it was...a puddle of oily fluid! 3k miles at this point by the way! Another trip to the dealership! The fluid was coming from the front differential plug. I was told that that the drain plug had been improperly machined at the factory (45 degree angle vs. straight up and down), so that when the drain plug was installed it was, of course, mis-threaded! So they had to replace the entire casing. As I write this, they have had my truck for 19 days! GM initially shipped them a bare casing...none of the other necessary parts to properly fix it! After another shipment, they still did send everything that was needed! I mentioned quality control earlier...there is a big problem here! I’m now being told it will be another 3 days! Makes me wonder what is really going on with this repair! Fourth issue: This one is unresolved at present. Under normal driving conditions (no towing, hauling, etc.) when going up or down hills the transmission doesn’t shift properly leading to high engine RPMs (3500-4000). This is an 8 Speed transmission! The shop foreman stated that this was normal. Really? I really wanted to love this truck, but now I’m just wondering what’s going to happen next. Another extremely frustrating thing is trying to deal with GM customer service! It’s a 1-800 number that leaves you wanting to set yourself on fire! I can’t count the number of times I was disconnected, waiting for a rep! When I finally got to speak to someone, I couldn’t understand them or got disconnected while on hold! They had my number, but never bothered to call me back! Their motto is “Professional Grade”...it should be “Amateur Hour”!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Would give 0 stars if possible.

Timothy Yaniko, 10/21/2021
2021 GMC Canyon AT4 4dr Crew Cab 4WD 5.1 ft. SB w/Leather (3.6L 6cyl 8A)
23 of 32 people found this review helpful

Have owned vehicle for 113 days. It has been in the shop for 36 of those days!! Non-stop electrical issues! The center console is a complete nightmare! Volume will randomly max out and you can’t turn it off! Only way to get it to stop is by turning the vehicle off, you can’t do that on a highway. The center console also constantly restarts and if you happen to have your phone plugged in it can hard freeze your phone. Also reported transmission issues with hard shifts and clangs and gmc’s response was it just does that! Customer service is also a nightmare, they tell you they will call back in 24-48 hours, your lucky to get a call back in 2 weeks. I am currently in the buyback process they never respond and refuse to provide a rental car when they work on my car. (Btw I payed for extended warranty and rental protection). I will posting all videos of the truck messing up for proof of my complaints. Just don’t buy this truck! Get anything else and avoid gmc in general!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

It's an eye turner !

FREDDY BELL, 12/11/2020
2021 GMC Canyon Denali 4dr Crew Cab 4WD 6.2 ft. SB (3.6L 6cyl 8A)
18 of 25 people found this review helpful

Nice truck rides very good. The wife loves it too. What I like is it's a true mid-size , not a little tin can.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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