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Used 2017 GMC Acadia Consumer Reviews

3.6 out of 5 stars
76 reviews

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5 out of 5 stars

The Acadia Dream

Mike Louy, 10/22/2016
updated 10/25/2018
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
5 of 7 people found this review helpful

Lots of leg room with the seating.Nice ride,beautiful car.I don,t like the phone system.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Not what I wanted, or expected

T, 01/27/2017
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
17 of 28 people found this review helpful

I was previously leasing a 2014 Acadia SLT-2 and when my lease came to an end, I was backed into a corner with limitations on car choices. I tested the Honda Pilot, Toyota Highlander, Nissan Pathfinder, Ford Explorer, Chevy Traverse and Buick Enclave, and, of course, the 2017 Acadia. With my previous Acadia, I had it all! Perfect size, captain chairs in the second row, and I could fit 7 pieces of decent sized luggage behind the upright third row! Gas mileage was poor, but I didn't let that bother me at all. The only reason why I chose the new Acadia over all the others is solely based on the perks I obtained from sticking with GMC. I felt pressured. My lease was beyond its expiration and I was running out of time. I made a blind decision and now I will be paying for it for the next three years. Upon the initial test drive, I thought it was a smooth ride and easy to maneuver over my previous Acadia. I almost wish that dealerships would let you test a car for a few days or even a week before deciding! My biggest complaints are: How low this vehicle sits! I also have a 2017 Nissan Rogue, and that sits higher than the Acadia. Also, the whining noise when accelerating. The storage is awful! I have to fit my son's stroller in at an angle with the third row up. With the stroller in behind the third row, I have to leave the third row up because that's where I place all other belongings because they simply won't fit! I have had this car for almost 6 months and I am in the heart of winter here in Upstate New York and this vehicle is worthless in snow, even in 4 wheel drive. The weight loss of this vehicle really shows even in the lightest of snow. Just spins and spins at stop lights, and I find it annoying that I have to put the vehicle into 4 wheel drive JUST to make it through a snowy intersection. UNACCEPTABLE! I honestly wish I spent the 50k and BOUGHT the Acadia Limited, or went with the Ford Explorer. Cannot wait to dump this vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Professional Grade my eye...

Jason Morgan, 02/15/2019
updated 02/22/2023
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
6 of 9 people found this review helpful

I have owned this vehicle for close to 3 years and based on my experience, I will likely not buy another GMC, or even any other “luxury” vehicle. I got the “top of the line” model, all the options and had great expectations. The mechanicals function adequately, the windscreen blocks the wind, the seatbelts have not yet failed and it hasn’t stalled leaving me stranded, yet. However, as a bar to measure quality, that’s pretty low. I am struggling with which feature I paid extra for actually works. The wireless charging ($350!?!) only works with certain android models without a case. I’m sure it said that in some subparagraph somewhere, but certainly not in the brochure trying to sell that pile of dung. The auto start works sometimes, but you get ONE chance. If it doesn’t start, don’t bother trying again, you will just end up looking for a rock to throw at it. The foot activated rear door seems to know if your hands are full, the more overloaded you are, the less likely it is to work. The radio,CarPlay,android auto is complete garbage. I have to play tech support 2-3 times weekly, sometimes daily. The frustrations include, disconnecting while driving, failing to connect, playing music through the phone speaker, or playing the radio when CarPlay is attached. This leaves me trying to reconnect, unplug, replug, press buttons, turn the radio on and off, all while driving, sometimes for 10 miles. I thought this was supposed to be hands free so that I can pay attention to the road. I feel like I’m loosing my train of thought. There is just too much to mention. I think my next car will be an econobox, at least then when it’s a complete [non-permissible content removed] at least it was cheap. Update Feb 2021. Radio is still [non-permissible content removed]. New phone, new cable, same shoddy, sporadic functionality. It seems GMC’s statement that it “functions as designed” is true. On a plus note, debugging the radio while driving has not yet caused a collision. And it still starts. (Update) Last summer I traded this vehicle in because with 150 miles left in the warrantee (thankfully), it started leaking coolant. The $10 o-ring took 6+ hours of labor to replace and I’m not paying for that shit outside of warrantee.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

If you like playing CD's don't buy an a new Acadia

Will, 04/21/2017
2017 GMC Acadia SLE-2 4dr SUV AWD (2.5L 4cyl 6A)
11 of 18 people found this review helpful

$1,000 dollar option on the radio, 8 inch screen and Bose Sound System, but does not have a "CD Player, what a disappointment

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Exterior great-Interior terrible

L S, 10/24/2016
2017 GMC Acadia SLE-2 4dr SUV (2.5L 4cyl 6A)
11 of 19 people found this review helpful

GM has seriously limited the interior color choices. No reasoning that I can understand on this. I particularly am referring to the choice of a coppery brown dash/steering wheel/side door panels 1/2 way down-with gray seats/carpet/headliner. These two colors just don't match. The only other interior color option for the SLT2 is black on black on black. Why is GM dictating to us on these interiors?? It's bad enough that you have to pay extra for almost any exterior color other than plain old white. Sure wish GM would listen to their loyal customers. I would have ordered what I wanted on the spot-but was told there was no other interior option for this model. I left the dealership and went straight to Toyota-I am now waiting for the 2017 Highlander to be released.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
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