Used 2017 GMC Acadia Consumer Reviews
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Thought i was buying a good car
Steve, 03/30/2018
updated 09/30/2020
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Great ridding car. Floats down the highway but you can feel its a very heavy car. Front brakes wore out at 27000 and the electrical system is failing. dealer says it will be many months to get the parts do to a high demand. dealer said the problems are caused by the road salt. well ya. we use road salt in the north east, nothing new. Why not make the car so salt is not a problem. getting rid of it as soon as the parts arrive and buying a Toyota. The factory gave us a two year extension on the warranty covering the chronic electrical problem. As in the previous years the warning module broke again and it was replaced under the extended warranty. that was the last time GM said they will fix for free and they fully admit they have done nothing to correct the problem. Cost $1000.00 to replace the module.
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This works for me!
Wayne Whitney, 05/07/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Compared this car to several others, including the Audi Q7, and found it to be remarkably similar but for almost $20K less. The slight increase in power is noticeable as is the decrease in outside noise (better dampening). The electronic improvements sell the car all by themselves, especially if you use Apple products. The smaller cargo space is obvious but liveable. It feels sportier than prior year's models - tighter and more nimble - without any loss in comfort. Overall, a good choice for anyone not wanting to spend a fortune but still wanting a quality vehicle.
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2017 GMC Acadia for sale near you
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- Denali 4dr SUVMSRP: $15,98024 mi away
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*UPDATE*- BEWARE - ENGINEERING PROBLEMS **LEMON**
Steve Keizer, 03/17/2017
updated 11/02/2018
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
30 of 45 people found this review helpful
New Update: LEMON - Vehicle ended up being deemed a LEMON. Even so, we ended up losing a few thousand dollars over this entire debacle, but at least we are out of this nightmare! Loving our new 2018 Ford Explorer Sport! Update: BEWARE - Some NEW Acadia's are having problems with vehicle vibrations and shuddering while holding a steady throttle. We have been in for service 5 times, on the 4th service, our entire drivetrain was tore apart and the torque converter clutch/TCC was replaced. Well.. it didn't solve the problem. We now have a copy of a GMC #PIP5488: Vibration, Drone, Flutter, or Boom Noise at 1500-1700 RPM When Vehicle Is In AFM (V4) Mode Bulletin, dated March 23, 2017, and there is no current fix - but, I should feel good because GM Engineering is investigating the issue. UNBELIEVABLE, a $50,000 new vehicle purchase with this problem, with no ETA. BUT WAIT, it gets better - have been dealing with GMC, and they told me today that they would NOT be able to offer us a buyback option, but that we had to wait for an update/fix. Hmm.. Dealership said it could take up to two years... I won't even get into all of the other rattles throughout liftgate and cabin, chair squeaks, raddle through dashboard from fuel injector solenoid (NO FIX), improperly installed interior and exterior trim - QC on this vehicle is a JOKE!! https://www.repairprocedures.com/bulletins/document/pip5488/4755310.html AND TODAY, the check engine light came on - per OnStar remote diagnostics, it's an emissions code - PO430. One more issue for our never ending list!! Sixth service appointment next week Tuesday! Original Review: Coming out of a new purchase, 2014 Chevy Impala 2LTZ, which was a great car - we decided to stay in the GM family of vehicles and were drawn to the all new 2017 GMC Acadia. We quickly loaded this vehicle with options and wound up going with the AWD Denali option, our most expensive SUV purchase to date at over $50,000. (Previous new SUV was 13 Ford Explorer). This vehicle has been in the shop three times, next week will be 4 - I will focus on the MAJOR flaws with this vehicle. BEWARE, per the dealership and GMC, this vehicle will ride rough (shudders, and is getting worse) at any steady speed between 20mph and 55mph due to it's flawed "TCC", torque converter clutch, but because it's not throwing any error codes, we're told there's nothing wrong with it - service advisor rode along and felt our concerns - this is how we learned of the "TCC". There is also an annoying high pitch frequency that comes on that is audible outside of the vehicle after it is shut off - this lasts anywhere from 30 seconds to 6 minutes. AWESOME! Squeaks and rattles with second row seating, gaps with interior molding, missing fender trim clips, rattles in lift gate (I think with the window seal)... I know, right? Should've stuck with Ford, but we loved the Impala so much and preferred the infoSystem of the GM over Ford's mySync. We'll, just over 4,000 miles now, a GMC Case number that's about 3 weeks old and off to a different dealership next week. Great job GMC and Longhammer of Waterford - really appreciate the quality and support. I would NOT RECOMMEND the 2017 GMC Acadia to anyone - this will be our last GM product, ever. I received an email asking to update my review (11/1/2017) - the latest is after 9 months of frustration (12 service drop offs with a total of 61 days in the shop, with issues still unresolved) and with the assistance of a Michigan Lemon Law Attorney, our vehicle was deemed a lemon and it has been surrendered back to the dealership. We still came out on the losing end financially, which was difficult to swallow for a short period of time, but we are extremely happy with our new 2017 Ford Explorer Sport.
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Do not buy
Jon, 12/16/2020
2017 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
Shift to park issue at 12,000 miles. Dealer fixed with a jumper harness. Now car has 22,000 miles and is 11 days out of the 3 year warranty and am having the same shift to park issue again. Smail GMC said the entire shifter assembly needs replaced because the jumper harness didn’t fix it. Cost is $620. GM is refusing to pay. No more GM products.
Terrific vehicle - love it
TerryA, 05/01/2017
updated 11/03/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
I tend to keep my vehicles a while - this replaced a 2007 Pontiac Torrent which at ten years old was still a good vehicle - not flashy or large but dependable. I wanted to upgrade now to something a bit larger and more comfortable. The only thing the same is the color - red. My new ACADIA Denali is a great choice. It handles like a dream (I test drove an equivalent vehicle of another make - that experience was like driving a bathtub full of water). The ACADIA's acceleration is good. It's cornering is superb - considering its size, it is surprising. Braking is great. Front seat comfort is great (heated and air cooled), 2nd row is good (heated), 3rd row is ok for short runs - we'll probably never use it as a seat. I think the overall size of the 2017 is perfect for us - the larger size of the 2016 would have been too big. It has ample room for our two very large dogs AND luggage. The technology took about 3 minutes to set up so I was comfortable driving home but honestly, most will need at least a few hours with the user manual to utilize all of it. There is a lot there. It is totally keyless - you need the dongle but never have to take it out of your pocket or push any of the buttons on it. If you lock your dongle in the car (hard but could be done) you can unlock it with your smartphone, or for a plan C, call onStar to unlock it for you. I've only had it a few months and have gotten 18.6 mpg on what has been 90% city driving. As you can tell, I am as excited about this as I was when I got my 2000 Pontiac Bonneville SSEi (turbo) which I still have and which runs as if it were new even though it has 100,000 miles on it. The dogs like the new one a lot better. For trips, because of the roominess, comfort and technology, I do too. For the record, I tried other comparable vehicles and they all felt as if something was missing. If I change my mind, I will update my review but don't hold your breath waiting for it. The combined mileage shown below are for some short trips that included a bit more highway. Update after a few months - no change. Still love the vehicle
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