Used 2019 Genesis G90 Consumer Reviews
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We have a limited number of reviews for the 2019 G90, so we've included reviews for other years of the G90 since its last redesign.
Improved review of steering!
Joseph Pilla, 04/06/2018
2018 Genesis G90 Ultimate 4dr Sedan (5.0L 8cyl 8A)
12 of 13 people found this review helpful
The critique of numb steering on highway is misleading. The steering can be adjusted to sport without affecting other qualities.
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Update 8/2021 My second Genesis and perhaps last.
Preacher, 02/03/2021
updated 08/03/2021
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
25 of 29 people found this review helpful
1. Issues with windshield wipers that turn on during the dry, hot summer. 2. Heated and cooled seats stained when used. Dealers keep passing off to the dealership I purchased it from, which is 250 miles away. 3. Scheduling service through Genesis connect doesn't work. The dealer never receives the information about the appointment, so you're waiting for hours to get seen. 4. They lie about the valet service that you get as a genesis owner. The truth is it's the dealer's choice if they offer the service as well as a loner. 5. Service department didn't put my lower bumper screws and underbody soundproofing on correctly, and now I can't even drive over a speed bump anymore without dragging the underbody. I returned to the dealer and informed them of what is going on. They said they replaced it, and when I drove off the lot, I pulled over and saw they did nothing to fix the issue they caused. 6. Calling and trying to voice a complaint through genesis connect is worthless because they are a third party and say they have no way to deliver my concerns to Genesis. 7. Updated March 2021 I noticed that the rear of my genesis G 90 was sagging, and there was no wait in the truck. I went to Genesis of Downtown Birmingham, Alabama, known as Jim Burke Hyundai/Genesis, and spoke with Rusty Pickle. After troubleshooting, they decided to keep my vehicle for about a month to determine what is causing the car to sit so low. They brought in a technician from the plant, and they decided they may need to replace my suspension if they could not get it fixed. After a month, I received a call from Rusty stating my car was ready. However, when I arrived, I pointed out that the vehicle was not fixed. Rusty assured me that it was good when they brought it out, so the next step was to replace the suspension. I had to go to Texas for a quick trip and told him I would bring it back so they can order the parts and correct the issue. Rusty inside the vehicle was still safe to drive back to Texas and was trying to get me to have it done in Texas. I explained that I would only be there for two days, plus they (Jim Burke Genesis/Genesis of Downtown Birmingham knew what was going on with the vehicle since they had it for a month. Rusty said when I return, give them a call so they can schedule the repair. Once I returned, I did precisely that; unfortunately, Rusty did not answer his phone. I left messages with various people at the dealership and have yet to receive a call. I discovered from a salesperson that the dealership doesn’t want to do warranty repairs because they don’t make any money off of it, so they would instead pass it off to someone else. This is what I believe Jim Burke and Genesis of downtown Birmingham Alabama has done to me. 8. Update as of 8/3/2021, after getting a service for my 30,000-mile maintenance at Genesis of Hoover, I drove off the lot, and when I reach speeds at about 65 to 70 mph, a horrible rattling noise was coming from the driver side. I pulled over on the highway because I thought they left the hood open. However, the hood was closed, and I couldn’t locate where the noise was coming from—as I continue to drive, the noise got louder. I would have gone back to the dealer, but they closed on me. I turned up my radio to try and cancel out the noise, but it didn’t work. The sound is coming from the driver's side. I went to the Genesis forum, and many other customers are having the same issues, and no one has gotten a real fix for the problem. I stopped at Genesis of Auburn to have the issue addressed, and a salesman told me that he heard of one car that had the problem. They brought in tech from the Genesis plant but admitted. It took them serval attempts to correct the problem. Genesis knows they have issues with the vehicle but acts like there are no issues. I can respect, and Company gives customers the option to get feedback regarding issues with their car and what they like about it.
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2019 Genesis G90 for sale near you
3 of 27 listings
- Ultimate SedanMSRP: $30,65720 mi away
- Ultimate SedanMSRP: $30,49553 mi away
- UltimateMSRP: $32,55577 mi away
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Excels
Vb, 05/17/2018
2018 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
11 of 12 people found this review helpful
Equals far more expensive cars.
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Absolutely a Fantastic car
Brian OBoyle, 12/23/2018
updated 07/01/2024
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
23 of 27 people found this review helpful
I enjoy just getting into the car never mind driving it. Luxury at a great price. now 3 years old and people continue to say what a great looking car and my reply s" wait to you drive" even better !
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I think it's great!
just a regular guy, 04/09/2019
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
16 of 19 people found this review helpful
Only had it for a week but I love the ride and the abundance of luxury all the way around! Everyone at work has been complimenting it! Not too hard to learn the many features. Can't confidently speak on reliability yet.