Used 2014 Ford Fusion Consumer Reviews
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Perfect Mid-Size Sedan--Smooth, Quiet, Attractive
bobof15c, 05/14/2014
updated 05/15/2016
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
6 of 6 people found this review helpful
I LOVE my Fusion S w/ 2.5L 6spd auto. I bought this car as an everyday driver to and from work 75 mi round trip. I drive my 06 Mustang GT convertible for fun but for everything else this car is perfect and a great value, including impressing customers! Smooth, Quiet, Attractive and 175hp when I need it. I'm getting 38-41 MPG on highway, 30 in suburbs, 36 combined.
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Terrible transmission & warranty
Kyle, 02/18/2016
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
28 of 34 people found this review helpful
I bought a 2014 Ford fusion, with 33,000 miles on it. Less then a week owning it & the transmission started slipping while accelerating & slamming into reverse. Took it to a Ford dealer & I was told it needed a new transmission. Instead of replacing it though, they replaced parts in it for 2 months.. Which never solved the problem. Ford kept calling & saying it was fixed, but when we would test drive it, the SAME PROBLEMS existed. Ford direct was of no help. After 2 months of Ford having my car, they finally replaced the transmission, but the slipping between gears STILL exists. The warranty on these cars is a joke.. Ford had replaced numerous parts to no avail, had engineering involved to no avail, and finally had a regional technician drive the car & order a new transmission. Don't buy a Ford. The time, the hassle, the inconvenience was NOT worth it. No one at Ford took responsibility for the delay and even said "we've never seen it take this long for repairs before.." but STILL took even longer. Completely incompetent company. The Ford regional service lady even got involved after 2 weeks, and promised to speed things along & keep me informed but again- she had no information, no solutions & the problem was still prolonged.
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The best car I've owned, if only for a short time
Chris, 11/06/2015
2014 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
13 of 15 people found this review helpful
Unfortunately someone decided red means go at an intersection and totaled my 2014 Ford Fusion Titanium after I had purchased it about 40 days prior. But here's my take on the car. This is an absolutely fantastic vehicle. The 2013 was a nice redesign but the engine reliability ratings took a hit compared to the 2012, which receives close to perfect scores across the board according to JD Power. I was coming from a 2011 Chevy Malibu V6, which I ditched because of engine problems and poor gas mileage. This, by comparison, is a DREAM to drive. The steering is responsive and the cornering is excellent for a mid-size sedan. There's plenty of power in the 2.0T engine that puts out about 240hp. The fuel efficiency in the 2.0T is still decent as I averaged about 25.3mpg combined hwy/city driving. I put about 2,700 miles on it in the 40 days I owned it because I drive a lot for work and decided to drive from Seattle to Spokane and back, which put on several hundreds of miles in one weekend. But everything about this car was incredible. I hope the Fusion can continue to climb the fuel efficiency charts as Ford is starting to make very good engines and building quality interior/exterior parts to compliment them. In terms of value, it's hard to beat a Fusion in the mid-size category. The crash experience that totaled the car showed me that this car is built very well. I was t-bones at about 35 mph and you had no idea I was hit looking at 3/4 of the car. The doors on the passenger side of the vehicle were toast and it would need extra body work and probably frame work which is why the car was totaled, but should 5 passengers have been in the car there wouldn't have been any injuries other than some whiplash or banging of hands/legs against the door or other parts of the car. The Sony 12-speaker system is fantastic compared to much of what's out there in a 6-speaker configuration. There's plenty of power to satisfy drivers even with windows down. The low-end performance could use a little bit of help as the speakers overdrive a bit on heavy bass tracks that feature sustained low-end tracks that also have some kind of low-end attack/punch (top-40 hip hop artists like Wiz Khalifa would be a good example of what I'm getting at), so you'll have to moderate the bass EQ to prevent the OD, but that's also only at about 75-80% volume. To be honest, you'd be crossing into enthusiast/audiophile territory if you had any more power and any better bass response, so you're getting quite a bit out of this system. The touchscreen interface takes some learning, but it's quite capable and just a little laggy for pressing on-screen buttons - nothing that will frustrate you though. If you're considering buying this car used, it's a good buy, especially once the 2014 has been out for 2-3 years as you'll find the Titanium packages for under $18k - a steal for the options you're getting. The car is also pretty comfortable and will surprise anyone riding along that hasn't been in a newer Fusion yet - I got a lot of "oh wow this is really nice" comments from people because it looks good on the outside and feels great on the inside. I'm 6' 2" and it offered plenty of room for me and usually worked out well for people sitting behind me too.
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Going Back to Honda
Jillian Johnson, 10/27/2015
2014 Ford Fusion Titanium 4dr Sedan w/EcoBoost (2.0L 4cyl Turbo 6A)
25 of 31 people found this review helpful
I like my fusion, it's beautiful. Here are the reasons I'm going back to Honda after this car. 1. My car is one year old. My back up camera has already quit working. Fortunately, it is covered under warranty. However, it still took a half day of vacation to go get it fixed. 2. The transmission is already acting up. 3. I get 16 MPG in the city and 21 on the highway 4. When I start the car, my the air from my vents smells like mildew.
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Ford cant build or fix their cars! DON'T DO IT!
McGovern, 05/11/2016
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
18 of 22 people found this review helpful
I have brought my brand new vehicle in at least seven times(probably more) in roughly two years. That is absolutely unacceptable for a new car. I have outlined the major issues below that I've brought my vehicle into the dealership for. I can't trust this car to be reliable in the future, would you? At this point, I am fed up and on the verge of trading this car in and I will never recommend Ford to anyone. The regional area managers keep referring me back to their dealerships and they can't seem to correct the numerous issues with their product. All I've gotten from Ford is a Premium Care Extended Service Plan for 5yrs 75k for all of this....thanks for nothing! There's obviously issues with Ford and their designs/quality. The 635f transmission on this especially look it up it shouldn't even be out there but shows how much they care. Here's the list of my troubles with this: On February 5, 2015 - My vehicle was leaking transmission fluid at 6,412 miles. The front axle shaft assembly needed to be replaced. February 21, 2015 - Transmission was making a grinding noise, shifts rough randomly usually 1st to 2nd, flares shifting when cold, slams into gear from park to reverse randomly.(said couldn't reproduce problem) May 16, 2015 - Weather stripping on rear door was loose and the p/s wheel well cover was loose due to missing pins. June 16, 2015 - Light sensor was inoperable at 9,255 miles. (had them check transmission for same above...same answer) July 11, 2015 - Brought vehicle in for power steering recall. Mileage display faded in areas when hot inside (had them check transmission for same above...same answer. Now also can't replicate mileage display problem....) Feb 20th - Rear headliner hanging down.The audio speaker on the passenger side makes a vibrating noise during certain bass frequencies. The dealership disconnected it and then plugged it back in and they were not able to correct the issue. Reset ACM for trans helped for about one week...... May 7th - Passenger side speaker now sounding consistently terrible when wet and cold. Speaker was replaced. (had them check transmission for same above...same answer. Now also can't replicate mileage display problem....) I may have forgotten some of the pointless visits but as you can see 7 here that are legit things that had to be fixed and I'm at around 16,000 miles and I still have issues lingering especially this jerky transmission they say is fine. Says it all....
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