Used 2014 Ford Fusion Consumer Reviews
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Upset about problem
pdmartin, 07/31/2014
2014 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
44 of 50 people found this review helpful
I have noticed over the past couple of months that I am having a problem with a waxy material running down over my headlights. I had the service manager from the local Ford dealer take some pictures and send them to Ford Canada. I did not hear of any results until a number of other new Ford owners started coming in with the same problem. It is a problem that is not unique to the Fusion, but is apparently happening to several 2014 models. After a few weeks and several phone calls to the dealer they informed me that Ford is using this waxy material as a form of rustproofing on the inside of the front fenders. When the temperature goes up this stuff is melting and running down over the lights.
Great Experience still after 65k miles
waterdr1, 11/06/2014
updated 05/08/2017
2014 Ford Fusion Titanium 4dr Sedan w/EcoBoost (2.0L 4cyl Turbo 6A)
19 of 21 people found this review helpful
Took delivery of a 2014 Black on Black Titanium with the 2.0 in March 2014 and have 65k on it now. I drive a lot and comfort, safety, reliability mean a lot. I have driven well over a million miles on numerous cars I have owned in the last 20 years as a traveling consultant and this is one, great car! Don't bother with any other power plant than the 2.0 IMO. Fit and finish has been perfect and it has not seen a shop other then oil and tire rotations but one time for an electrical glitch. It was a simple fix. My only issue is I could use more trunk space and Ford does not seem to use very good all season tires. I will be putting snow tires on it this winter.
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My Ford Fusion 1.5 auto 6spd
lprofeta, 03/07/2014
updated 09/07/2016
2014 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
19 of 21 people found this review helpful
I only have approx. 22000 miles on her. I am getting 19-23 city and approx. 31 hwy. . The car drives as if it was much more expensive, very quiet and smooth. A lot of car for the money. Many compliments from people. Front Passenger seat sits to low, I would order the next one with a pwr. passenger seat. Not a rattle to be found, and all the electronics work as they should. Over all, I am very satisfied. I almost bought a Toyota Camry, until I drove this car. The Fusion is much more car for the money
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Fusion into repair problem
Jim, 12/31/2018
2014 Ford Fusion Titanium 4dr Sedan w/EcoBoost (2.0L 4cyl Turbo 6A)
8 of 8 people found this review helpful
Purchased used with 25k miles, still had remaining of 36 k warranty. At 35,700 miles brought in for oil change, ended up needing a water pump and rear brakes. Rear brakes not front brakes? Water pump was covered. 600 miles later lost power steering on the highway, and needed a steering rack, $1,900 not covered as I was 300 miles over the warranty. Ford said too bad. 2 weeks later the same part failed again. Now 8,000 miles later a very loud rattle in the rear is a broken shock. The fusion is unreliable, expensive to own due to repairs. Back to Japanese cars, trying ford again turned out to be a mistake
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Transmission Woes
SyracuseSteve, 04/07/2016
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
33 of 38 people found this review helpful
I test drove quite a few cars before I bought my 1 owner 2014 Fusion Titanium with 25,000 miles on it (still under Ford's 3/36000 warranty) for a killer price. The car was very comfortable, peppy for a 4 cylinder and has a nice ride. The car performed well on my test drive and when I picked it up to take it home and about 20 miles from the dealer I bought it from it began behaving erratically, losing power and then shifting back into gear before the little wrench lite came on telling me to get to a dealership quickly. (The used car dealer I bought it from has been far more supportive than Ford and even offered to return my money and sell me something else while they deal with Ford, but I really liked the car and foolishly opted to deal with Ford myself) I arrived after the service department had closed so I asked about a loaner to get me home. I was told service has the loaners and they're closed. They helped me find the number to a car rental place, but the only one open was about 15 miles away and didn't deliver. After resigning myself to the fact I was probably just going to sleep in the car in the lot until morning and telling the supervisor the same they freed up someone to drop me off at the rental car place. I wish I had thought to just take a taxi home, but I was pretty stressed and frustrated and wasn't thinking as clearly as normal. The next day the dealership called and said 5th gear is out, but it's covered under the warranty. Great! Then came "It may take up to 30 days to get parts". I specifically asked and was told this car is not one of the ones affected by the transmission recall. They asked me if I wanted it fixed or if I wanted to take my car with no 5th gear. Hmmm, think I'll wait for it to be drive-able again rather than risk getting stuck on the side of the road. I authorized them to start the repair and asked again about covering a rental or loaner and they said they would have to pull the transmission first and break it down to figure out what they needed then Ford would decide whether or not I get a loaner or rental approved. They said it would take two days for the removal and breakdown. When I followed up they asked for two more days. When I followed up again they couldn't even tell me if they had pulled the transmission yet and asked me to keep my rental for 3 more days, probably on my dime, while they worked on it. So after having the car a week they apparently have done an initial diagnostic and nothing more. Wishing I would have just taken my check back at this point and bought something else as I have dwindling faith they will manage to get it fixed correctly any time this month.
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