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Used 2014 Ford Fusion Consumer Reviews

3.9 out of 5 stars
101 reviews
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Pros
Cons
4.25 out of 5 stars

Upset about problem

pdmartin, 07/31/2014
2014 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
44 of 50 people found this review helpful

I have noticed over the past couple of months that I am having a problem with a waxy material running down over my headlights. I had the service manager from the local Ford dealer take some pictures and send them to Ford Canada. I did not hear of any results until a number of other new Ford owners started coming in with the same problem. It is a problem that is not unique to the Fusion, but is apparently happening to several 2014 models. After a few weeks and several phone calls to the dealer they informed me that Ford is using this waxy material as a form of rustproofing on the inside of the front fenders. When the temperature goes up this stuff is melting and running down over the lights.

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5 out of 5 stars

Great Experience still after 65k miles

waterdr1, 11/06/2014
updated 05/08/2017
2014 Ford Fusion Titanium 4dr Sedan w/EcoBoost (2.0L 4cyl Turbo 6A)
19 of 21 people found this review helpful

Took delivery of a 2014 Black on Black Titanium with the 2.0 in March 2014 and have 65k on it now. I drive a lot and comfort, safety, reliability mean a lot. I have driven well over a million miles on numerous cars I have owned in the last 20 years as a traveling consultant and this is one, great car! Don't bother with any other power plant than the 2.0 IMO. Fit and finish has been perfect and it has not seen a shop other then oil and tire rotations but one time for an electrical glitch. It was a simple fix. My only issue is I could use more trunk space and Ford does not seem to use very good all season tires. I will be putting snow tires on it this winter.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

My Ford Fusion 1.5 auto 6spd

lprofeta, 03/07/2014
updated 09/07/2016
2014 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
19 of 21 people found this review helpful

I only have approx. 22000 miles on her. I am getting 19-23 city and approx. 31 hwy. . The car drives as if it was much more expensive, very quiet and smooth. A lot of car for the money. Many compliments from people. Front Passenger seat sits to low, I would order the next one with a pwr. passenger seat. Not a rattle to be found, and all the electronics work as they should. Over all, I am very satisfied. I almost bought a Toyota Camry, until I drove this car. The Fusion is much more car for the money

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Transmission Woes

SyracuseSteve, 04/07/2016
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
33 of 38 people found this review helpful

I test drove quite a few cars before I bought my 1 owner 2014 Fusion Titanium with 25,000 miles on it (still under Ford's 3/36000 warranty) for a killer price. The car was very comfortable, peppy for a 4 cylinder and has a nice ride. The car performed well on my test drive and when I picked it up to take it home and about 20 miles from the dealer I bought it from it began behaving erratically, losing power and then shifting back into gear before the little wrench lite came on telling me to get to a dealership quickly. (The used car dealer I bought it from has been far more supportive than Ford and even offered to return my money and sell me something else while they deal with Ford, but I really liked the car and foolishly opted to deal with Ford myself) I arrived after the service department had closed so I asked about a loaner to get me home. I was told service has the loaners and they're closed. They helped me find the number to a car rental place, but the only one open was about 15 miles away and didn't deliver. After resigning myself to the fact I was probably just going to sleep in the car in the lot until morning and telling the supervisor the same they freed up someone to drop me off at the rental car place. I wish I had thought to just take a taxi home, but I was pretty stressed and frustrated and wasn't thinking as clearly as normal. The next day the dealership called and said 5th gear is out, but it's covered under the warranty. Great! Then came "It may take up to 30 days to get parts". I specifically asked and was told this car is not one of the ones affected by the transmission recall. They asked me if I wanted it fixed or if I wanted to take my car with no 5th gear. Hmmm, think I'll wait for it to be drive-able again rather than risk getting stuck on the side of the road. I authorized them to start the repair and asked again about covering a rental or loaner and they said they would have to pull the transmission first and break it down to figure out what they needed then Ford would decide whether or not I get a loaner or rental approved. They said it would take two days for the removal and breakdown. When I followed up they asked for two more days. When I followed up again they couldn't even tell me if they had pulled the transmission yet and asked me to keep my rental for 3 more days, probably on my dime, while they worked on it. So after having the car a week they apparently have done an initial diagnostic and nothing more. Wishing I would have just taken my check back at this point and bought something else as I have dwindling faith they will manage to get it fixed correctly any time this month.

Performance
3 out of 5 stars
Value
3 out of 5 stars
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4.75 out of 5 stars

One great car!

pugman1948, 05/27/2014
2014 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
12 of 13 people found this review helpful

I bought the 2014 Ford Fusion S (2.5) in ruby red Metallic paint. Although new car search engines don't show the premium red on the S model, indeed it is available. I saved a lot over the SE but lack some of the SE bells and whistles like power front seat, and rear view camera. The only visible difference on the exterior is the rocker panels are black vinyl which works very well with the red. At 1500 miles we took a 2000 mile trip. I kept careful records of the mileage. It seems that the results were 35 mpg highway and 26 city. I was very pleased with the results with the 2.5 liter base engine. It had plenty of power driving over the mountains of West Virginia The ride is incredibly smooth.

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