Used 2010 Ford Flex Wagon Consumer Reviews
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Great Family Hauler
I have a 2010 Flex with ecoboost and have very few complaints about our vehicle thus far. It's pretty good on fuel (when you don't put your foot in it, which is almost never) it's an extremely comfortable and versatile car and did I mention it has ecoboost? I'm not a huge fan of the marketing speak Ford used to describe this twin turbo direct injection engine, but this motor deserves every positive word said about it. I've done some light duty towing and the motor feels as though it is never straining. Passing power is where the powerplant shines. My only minor nits to pick would be a couple of trim pieces which have broken and a faulty O2 sensor, which were both under warranty.
Reliability issues and more
After purchasing what we thought was the perfect family vehicle for us, we have had numerous issues with no support from the dealership. After bringing the vehicle 6 times for font brake issues, we are finally made aware of a"service procedure(which is really a recall), but we are still waiting for the parts to arrive. We are now having transmission issue and are only being told by the dealer that is a "chip issue", but they are not willing to replace the chip. We also have issues with the rear folding seat not raising when activated and were told by the dealer to basically "live with it". Bottom line is that we are sad that Ford is not standing behind the product sold like other competitors
Excellent
I owned this car for a year and a half and put over 35,000 miles on it. This is probably the most reliable car I've ever had. The only things I spent money on were the tires, brakes, wipers, and just your wear and tear things. The ride quality is excellent and it's very comfortable inside. It's very high tech and doesn't keep you bored. It's a very reliable car and people should really look into it if they are in the market for an alternative to mini vans. Not to mention it gets great mpg for it's size I got 18C-25H. It's very durable and feels really good on the road. I was very happy with this car. However, keep in mind that it's a Ford so it's price will go down very quickly. It's not worth buying if you plan to sell back in a year or two. We bought for 26k and it went down to 11k trade in value.
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Ford FLEX - Lemon
Brand new FLEX 2010. already replaced two balljoint/shafts on the front passenger wheel. First around 12000 miles, and 2nd on 21000 miles. The car still pulling to the right and not fixed. The Dealership admits the problem exist, they claim it is the tire!?, I am questioning are we expecting to change tires every 12000 miles? The extreme tire wear and the pulling to the right is an indication of an existing problem with the front alignment of this car. However both dealer and the Ford Company seem reluctant to do anything about it. The FLEX in general seems to have a weak (perhaps below truck standards) front structure, it seems that all I read is about wheels, breaks, and noises, however, all in front?
Ford Flex is a Terrific Vehicle
For a vehicle this great, I can't believe Ford didn't do a better job advertising it. I've had my Flex since 2010 and it still looks and rides great. I change the oil every 3,000 miles and maintain it very well and the vehicle keeps on doing a great job. Now I find out Ford is going to discontinue making them because there is no demand. Ford can blame themselves for that. In years to come Flex will be a vehicle that people will want, just like the old Broncos. I'll try to keep mine running for as long as I can. All the new SUV vehicles look the same but you can always pick out a Flex. It's now 2024 and the Flex is still going strong.
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So far, so good.
The number one reason I bought a Ford product and the first time I saw the Flex on the road, I thought it was unique. This vehicle is the surprise of my life. My wife wanted a seven passenger vehicle and the Flex had all my options and room--plenty of room for seven good sized adults. The gas mileage is extraordinary. Since the day I brought the "Bus, bus, magic bus" home I have averaged 22.6 mpg. AND...it is quicker to 60 mph than my Porsche Cayenne S. What more for this auto can you ask? The only accessory I am apprehensive over is the self-parking feature. I still don't trust it to park itself for me.
Already Replaced Left Turbo
I had to wait 3 months to get my Flex built. Steel Blue with Black Charcoal leather. So far so good. I would never think I would own a Ford. I owned many Honda & Acura and one Volvo. I always despite the Ford products because of safety issues. I never felt more safe in that box! The front brakes are kinda weird when humidity is high or wet. I average about 18 - 19 mpg with the A/C on, and about 20 - 21 mpg when A/C is off. At 22500 miles I had to replace the left turbo (leaked oil), an A/C line and a radiator shroud (technician broke it while trying to reassemble the turbo.) I have been using Mobil 1 full synthetic oil since the 2nd oil change. Fortunately my Ford dealer is nice.
How do you spell relief? F-L-E-X
We have owned our Flex SEL since April 2010. We wanted to replace our 2007 Buick Terraza because it was a "hangar-queen". We had never owned a Ford product. We were skeptical because of the boxy look, but it has quickly grown on us. It is a cool looking vehicle. We have not taken it back to the dealer for anything except to rotate the tires. I have changed the oil twice myself in 8200 miles and it does not use oil. In the suburbs we get 19.2 MPG and on the highway we can get up to 26 MPG. We love it. It is reliable and the Sync System with Navigation is awesome.
Ford Flex Brake issues
Had our Flex for nearly two years once we hit 22k miles began having brake failures car has been in dealer 5 times they have replaced vacuum booster and check valves. When the car has been parked overnight or for a few hours the brake pedal is very hard the car will not stop. Ford says this is "normal" operating procedure and we have to warm the car up for five minutes before driving which is totally unacceptable. Dealer is as frustrated as we are Ford sent out an engineer who said he could not replicate the problem. We are truly disappointed with Ford.
2010 Ford Flex
We have had our Flex for just over 3 years now. We use this vehicle for shuttling kids, work, and everyday errands. We have been very happy and still have original brakes pushing 78000 miles. I am 6"4" and am very comfortable driving this car. Feel like a little guy in a big car. Gas mileage averages almost 20 exactly between city and highway which would be expected for a vehicle of this size. We have towed the boat (not far) but it easily pulls a 20' in and out of the water with no problem. Two complaints. The tire where is excessive. The Good Year original tires were slicks at 42000 and Yokahama are not much better . Worst front wheel drive vehicle in the snow I have driven ever.
All was great a month ago.
A month ago, this review would have been all stars. We bought this car because of the room. Our 15 yr old son of 6ft. 5in could sit in the middle seat with ease and comfort. Considering the size of the vehicle, the gas milage is good. I have actually gotten up to 30 mpg a few times on the hwy. We also had a family member who owned the same model and began having the gas tank drop to completely empty at around 60 miles till empty, while our vehicle had no such problem...till a month ago. I was driving down the road, 65 miles till empty then "ding" goes the warning, zero miles till empty. I freaked. This has happened 3 more times since as I wanted to test if it would repeat. Now I don't let it get below 100 miles left before I refill the tank. This is scary and a safety issue.
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Great Car but beware of Cap-less Filler
Ford Flex is my company vehicle so it sees tremendous use. I really like it and so does my family for home use. Big and very flexible. One main issue so far is the Fuel Filler. The cap-less design is easily damaged and then you can't get fuel in your vehicle, it keeps shutting the pump off. I live in NJ where you can't pump your own gas so I cant control how they do it. Taking to dealer tomorrow to get it fixed but did some research and saw lots of comments on the web on this (not covered under warranty, etc. and it seems to be way too common). So be wary!
207,000 and still going strong!
Over the years we have owned Chevy, Dodge, Plymouth, Fords, Volkswagen Passat and others. This vehicle just keeps on ticking and working properly and is a joy to own, drive, and it still looks great. It has excellent power, excellent stability, excellent comfort, and the navigation and sync system are on par with newer versions.
Comfortable and Quick
We bought this car to replace a 2000 Expedition. We needed room for three grandsons riding along with Papa and Grandma! The boys love their individual moon roofs (we've made several trips through the airport). It's extremely comfortable, and the versatile seating is great for shopping from groceries to home improvements. It handled a 5-person bowling team plus luggage & 10 balls with power to spare. We had a small issue with defective weatherstripping on the driver's door which was promptly replaced. We also had brake problems which were a design flaw and has been remedied. Overall this car has been a big hit with the entire family.
Best Car I Have Ever Owned!!!
It has sooo much room, I actually fit a 9ft countertop with a 3ft Leg and had a few inches to spare. Sits 7 Comfortably. I just averaged 26mpg on the interstate and my vehicle has 130K on it now. I get 18mpg around town.
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Wish I had the great experiences as others have posted
We purchased our flex from a dealership new (off their lot where it sat for months) in 2010. First issue was brake noise. After three trips back, the service department replaced the brakes. Then the door handle paint peeled. Which the dealership told me was because of my wedding ring wear?! Then the center console latch broke - which was covered and replaced under warranty. Then the transmission started slipping. That was fixed under warranty. Already had to replace the tires @ 30k miles. The latest is the paint peal has gotten worse. One dealership told me to take it back to the dealership I bought it from. Ford is ford is ford. Now - a noise in the passenger side dash. ....
Jack of all trades
For those of you who want a sports car, comfy seating for long trips, usable interior space for building materials, good visibility, good winter driving, low entry for older parents and towing capability this it the best there is now. I've had the Mercedes equivalent and it was quieter, dealt with high snow better, had better seats, but it had less space inside for hauling stuff, too high for grams, was not sporty,and was a lousy tow car (i tow a 4000 lbs load). On the other hand, the flex was great at towing and if you have ever had a highway load sway experience, the built automatic sway correction is a religious experience. The connections are built in for the aftermarket brake control
Great Car
Great CUV. Test drove other crossovers of similar size and nothing drove as well or was as comfortable. The Ecoboost engine is worth the extra money over the base engine. It is very smooth and powerful and the Fuel Economy is very close to the base V6.
Great vehicle
My son has had his 2010 ford flex for 5 years with minor trouble. I just recently replaced the brakes all the way around. The car has 471 000 kms on it. So I guess there is no reason to complain..
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Best ford owned
I have owned over 40 new and used Ford products in 50 years, and this by far is the best. Ride comfort is great, on long trip was not tired after 10 hr. Fuel economy after 3500 miles is 23 mpg overall and 24.5 mpg highway.
Nice vehicle but with problems
The Ford Flex is a comfortable versatile vehicle but has some problems that Ford is unable or unwilling to fix. The main one is cabin heat. In cold weather below 32 degrees or so interior heat is a big problem. There is little or no heat unless the car is driven 15 minutes or so and then only when the vehicle is at speed. At idle the heat disappears. It does not matter how high the is set. It is apparently a design problem on early Flexes. I purchased my Flex new and every winter I have complained to Ford about it and every year they say it is fixed but it is not. Two Technical Service Bulletins and over $300. in "repairs"and still no heat 10 years later. If you live in a cold climate make sure the heat at idle when the temperature is below 35 degrees is good or do not buy a Flex. Other chronic problems are the second row seat latch locking up on 7 passenger models and interior water on the passenger side from clogged cowl vents. It is unfortunate that this review is only 1 star but other than the aforementioned problems the Flex is a nice comfortable vehicle.
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Fit and finish need attention
We sold our 2006 Sequoia to purchase the 2010 Flex to haul our 5 kids. We were attracted to the styling reminiscent on the 60's wagons. The 6 cylinder is peppy and a good compromise between power and economy. Upon closer inspection, however, the fit and finish off the car are low for the price. We have owned the car 2 weeks now and already a rattle developed in the headliner around the sunroof 9clip came loose), the lower door weather strip (5 foot long plastic extrusion) on the passenger side fell off while driving and the chrome strip below the passenger side came loose. Door alignment is terrible and there is a huge blob of body sealant in the jamb at the top off the rear hatch.
Life with the Flex
We've had a Flex for over 18 months now. Summary: 1) Nice outside. Many ask about how we like the car. 2) Roomy inside. Excessive for in town, but great for long trips. 3) 12" longer than our last SUV. Street parking can be more challenging. 4) Poor fuel efficiency. We get 13gph city, and about 22gph highway. 5) Build quality OK. Plastic covers on base of front seats and door handles keep popping off. Engineering falls short in the minor details. 6) Ford Service is apathetic. They do the work, but do not seem to care about customer satisfaction. 7) Navigation system is poorly designed and clumsy. Passenger can't enter address when car is moving. Media player and bluetooth works well.
Great car
Drove our Flex on a road trip to Florida within weeks of buying. I'll give Ford all 10s for everything but the level of comfort of the front seat cushions.
As the wife says "Love it"
We traded in a two year old Edge for the Flex. She wanted something that she could see out of. Of course I wanted a Taurus SHO. We compromised, she got the Flex, and I got the EcoBoost AWD and 20" wheels. The best of both worlds, a Taurus SHO station wagon. By far it's the nicest vehicle we have ever owned. Clean styling, lots of room, very comfortable, very good handling, and for me, fun to drive.
Man Van gets it right
I love this car more than I thought I would and I thought I would love it a lot. It is incredibly quiet ride, quieter than my previous car. I get a lot of questions from other guys at Home Depot about this vehicle. I needed a mini van but didn't want to make that move. The flex gives me hauling, comfort and style in a more manly configuration. Thanks Ford!
Great alternative to a minivan
We had to replace our Quest minivan due to a nice lady plowing into the back of it and were set to get another van when we noticed the Flex on-line. After driving a limited, I was impressed at all the features but not the price or the ride (those 20 inch hoops look great but you feel every bump in the road). We priced out an SEL with the 207 option package that gives you leather, power lift gate, Snyc, power memory seats and pedals, and a bunch of other goodies. We also got the tow package and power fold seats which are great but when you have a child seat strapped in, that feature is pretty useless. $200 over invoice before rebates. A great vehicle overall.
Happy senior
Very nice vehicle. Econobost is strong and coupled with the 20 inch wheels, drives like it's on tracks. Gives driver a complete feeling of confidence and in-control.
Love It
Just bought this vehicle and I love it. Smooth ride, handles very well, so well that I had to watch my driving becasue I was used to my old car. Paid WAY below MSRP and am loving that too.
I always get compliments in parking lots
I love to drive this car! The Ecoboost makes highway acceleration effortless. The leather interior makes me forget it's the family car, and I will never own a mini- van. I have three car seats in the back, and it's easy to switch to the third row seats when needed. I also get stopped frequently by admirers of my candy red paint with the white roof. I do mostly highway driving, and I get about 20 mpg consistently.
Best Vehicle I've ever owned
I've driven just about every kind of car, and after the age of 21 only cars I purchased new at the dealer. The 2010 Ford Flex was the best car I have ever purchased. Very nice ride, comfortable, and most of all the most reliable car I ever owned. I am still driving it today. My family liked it so much I purchased a new Flex in 2016 which my wife drives.
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The Ultimate Family Car
By far the most comfortable car we've ever owned. The look, style, comfort, mileage and accessories are fabulous and far outweigh the poor handling and lack of power.
Am awesome suprise
I had been test driving Tahoes and Youkons and accidentally found the Flex. I had test drove a used car and happened to look over and saw an all white flex. I asked my husband, if for kicks, he wanted to look at it and when we did we were in for a suprise at how much room it had. It had more room than any vehicle we had looked at. As soon as I test drove it and felt how smooth it was I was hooked. I LOVE driving it and I love the gas mileage. It fits our family of 6 very well!
Flex/Box
Just purchased, so that being said... Love it at this point. I did not want it, the wife did. I would have loved to have picked up a Sequoia but with all the toys it defeated the purpose of saving some $$ This ride is tight. Somebody gets it at Ford. Not the aesthetic dept. but engineering team did some homework. Things are where they should be and they work. The paddle shifters are a great feature to snap you out those times you see yourself driving by a window. Handles great, breaking you feel that you've got some weight behind you. Coming from an H2 its a little better but close. NAV system and voice rec. is very good, parking assist is really cool. If your a Mac, its a Mac.
Flex Is Excellent!
This vehicle from FORD has made us completely forget about our overpriced, awfully reliable BMW X5 Sport, and we Saved $30,000 by purchasing FORD FLEX instead of European service nightmare.
A money pit
Dumped so much money into my ford flex that I had to get rid of it or go broke , but I liked the room inside ,made it easier for my wife to get in and out , now I would never own nor recommend the Flex to anyone unless they had lots of money.It is one expensive repair after another. Owned mine for 6 years and it has been in the shop not less than 20 times . Was not sad to see it go .Had a hard time to give it one star.
Engine replaced at 109,000
The ecoboost is not perfected yet. Very nice ride for comfort.
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Nice Alternative, Cool Ride!
I traded my 2008 Expedition Limited for this 2010 Ecoboost Flex and am extremely pleased. I love the style, retro feel. Once i drove it, it was over. Had to have it. Very fun to drive. There is NO Comparison to the regular Flex V6, this thing is a sports car (in heart, for a nearly 5000 lb ride). I would not compare it to my wife's BMW 3 Series but it does have loads of pep and the suspension improvement is very welcome. The AWD does a great job of transferring the power to the road. The car actually surprised me the first few times i punched it. It's pretty fast, certainly fast enough. Averaging 18 MPG, not bad given my heavy foot! Sync and Nav/etc is the best in the business!
LOVE IT!!!!
Had a Chrysler Pacifica for years, traded it in on a 09 Acura TL. Beautiful car, but just wasn't enough room. Went looking for a car that was comfortable, had loads of tech, and could carry people and boxes. The Flex met the bill and then some. It is like driving from my couch in my living room...and it even has its own refrigerator!! Sync is every bit as good if not better then my tech package from Acura. Build quality is top notch, and I can put 87 octane in the gas tank! Serious "Limo" space in the second row, and the auto fold seats are awesome. If you are looking at any kind of crossover, you MUST check it out. Way to go Ford!!!
Flexy ride
Love the look, feel and drive of my new Flex Limited. Ford truly hit one out of the ballpark with this car. Great as an every-day commuter, as well as a long-haul cruiser. My only complaints, and they're odd ones, is a crazy, squeaking dashboard, headrests that push my head in an uncomfortable position forward (and are non-adjustable) and the not-so- great gas mileage. I average 18 mpg and do mostly freeway driving. My A5 convertible mostly sits in the garage these days. I think she's jealous.
Love the Flex!
I have read up on and taken many crossovers and SUVs for test drives. We chose the Flex Ltd. I LOVE it. The only downfall would be that in the 6 passenger, it would be nice to have a center arm rest. Other than that, the performance is great, it's super comfortable and I LOVE how the Flex looks. I have much respect for Ford as well i.e. not taking/requiring a bail out. Great vehicle Ford. Keep up the great work.
Love the Flex!
I absolutely love this car so far. Ford has come a long way in the last few years! It drives so nice, and is very quiet. I also love that it is unique in styling.
Outstanding
I am a police officer and find this vehicle to be as responsive as my patrol car.
Flex with maximum bells and whistles
We like the ride and handling and quietness relative to our Explorer. Don't like the range due to mileage and an 18.5 gas tank rather than 22.5 in the Explorer. Digital readout is a vast improvement over Explorer. Great radio satellite and navigation system.
Just Purchased
I just purchased a 2010 Flex SEL. I was pleasantly surprised of the room inside, especially the headroom. I test drove many vehicles in the same price range and determined, for me, that the Flex offered the best value for the money.
Flex is Perfect
We bought our flex as a demo with 11 000 km on it and so far it is a great family hauler. The big leather seats are very comfortable, lots of interior room especially width wise.Nav and DVD are very good and the ecoboost is well worth the extra money, mileage is 13- 14 liters/100 km.After looking at big suvs and mini vans we are very pleased with the flex.
Love my Flex
We've had it for a few months and really enjoy driving it. We purchased it as a replacement for a minivan and even though the dimensions claim to be very similar, the Flex seems a lot bigger than our extended Venture. The Flex also has the fold flat seats for all 3 rows (except driver seat, of course) which really comes in handy if you need to bring a stack of 2x4's home to build a tree fort (or something)
Love My Flex
We ordered a 2010 Flex SEL with leather seats, and a white roof. We had to order the "package" in order to get leather seats. The package came with a few little bells and whistles but we really didn't need those. It took a little less than 3 months to take delivery. I took a long trip in it and immediately put about 1500 miles on it. This car was a smooth ride with plenty of visibility and comfort. I didn't realize it had a tilt wheel until after I returned from the trip. It was a nice feature. The only complaint I have are the front head rests. I'm a woman and wear my hair in a clippy in the back, which hits the head rest. I turned it around and it was fine.
Great SUV alternative
What a terrific vehicle! Traded a full size SUV and have never looked back. Styling, ride, and comfort are first rate. We bought the Limited in cinammon with white roof, and it draws appreciative looks everywhere we go. If you are tired of your boxy SUV and want an alternative that still provides room for 6 (with second row bucket seats), this is the vehicle you want. Kudos to Ford for taking a chance on such a unique car.
Love it, Love it, Love it!
The salesman said, "you either love the exterior or you hate it." Well, I happen to love it. I decided I liked it from a TV commercial and then fell in love at the car lot. The inside of the car is what sets it WAY beyond anything else. We test drove all the other brands, but kept coming back to the Flex for the navigation, panoramic roof, and Sync. I am so spoiled now that I can't stand to ride in another car. Kids love the car also. It is almost like a real life sized toy.