Used 2010 Ford Flex Consumer Reviews
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Fit and finish need attention
We sold our 2006 Sequoia to purchase the 2010 Flex to haul our 5 kids. We were attracted to the styling reminiscent on the 60's wagons. The 6 cylinder is peppy and a good compromise between power and economy. Upon closer inspection, however, the fit and finish off the car are low for the price. We have owned the car 2 weeks now and already a rattle developed in the headliner around the sunroof 9clip came loose), the lower door weather strip (5 foot long plastic extrusion) on the passenger side fell off while driving and the chrome strip below the passenger side came loose. Door alignment is terrible and there is a huge blob of body sealant in the jamb at the top off the rear hatch.
Life with the Flex
We've had a Flex for over 18 months now. Summary: 1) Nice outside. Many ask about how we like the car. 2) Roomy inside. Excessive for in town, but great for long trips. 3) 12" longer than our last SUV. Street parking can be more challenging. 4) Poor fuel efficiency. We get 13gph city, and about 22gph highway. 5) Build quality OK. Plastic covers on base of front seats and door handles keep popping off. Engineering falls short in the minor details. 6) Ford Service is apathetic. They do the work, but do not seem to care about customer satisfaction. 7) Navigation system is poorly designed and clumsy. Passenger can't enter address when car is moving. Media player and bluetooth works well.
- Limited WagonMSRP: $8,500181 mi away
- Limited Wagon w/EcoBoostMSRP: $12,495185 mi away
- SEL WagonMSRP: $5,989189 mi away
Nice vehicle but with problems
The Ford Flex is a comfortable versatile vehicle but has some problems that Ford is unable or unwilling to fix. The main one is cabin heat. In cold weather below 32 degrees or so interior heat is a big problem. There is little or no heat unless the car is driven 15 minutes or so and then only when the vehicle is at speed. At idle the heat disappears. It does not matter how high the is set. It is apparently a design problem on early Flexes. I purchased my Flex new and every winter I have complained to Ford about it and every year they say it is fixed but it is not. Two Technical Service Bulletins and over $300. in "repairs"and still no heat 10 years later. If you live in a cold climate make sure the heat at idle when the temperature is below 35 degrees is good or do not buy a Flex. Other chronic problems are the second row seat latch locking up on 7 passenger models and interior water on the passenger side from clogged cowl vents. It is unfortunate that this review is only 1 star but other than the aforementioned problems the Flex is a nice comfortable vehicle.
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- Technology
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- Value
Great car
Drove our Flex on a road trip to Florida within weeks of buying. I'll give Ford all 10s for everything but the level of comfort of the front seat cushions.
As the wife says "Love it"
We traded in a two year old Edge for the Flex. She wanted something that she could see out of. Of course I wanted a Taurus SHO. We compromised, she got the Flex, and I got the EcoBoost AWD and 20" wheels. The best of both worlds, a Taurus SHO station wagon. By far it's the nicest vehicle we have ever owned. Clean styling, lots of room, very comfortable, very good handling, and for me, fun to drive.