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Used 2018 Ford F-350 Super Duty Consumer Reviews

4.1 out of 5 stars
19 reviews

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We have a limited number of reviews for the 2018 F-350 Super Duty, so we've included reviews for other years of the F-350 Super Duty since its last redesign.

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1 out of 5 stars

"Bumper to Bumper" warranty doesnt go Mirror to Mi

Rick s, 12/23/2017
updated 07/11/2022
2017 Ford F-350 Super Duty Lariat 4dr Crew Cab LB (6.2L 8cyl 6A)
31 of 39 people found this review helpful

On Nov 22, 2017 I bought the 2017 F-350 Lariat Super duty. Nice truck, it’s the 8th Ford truck I have bought new and until now have never had a major problem that they didn't stand behind until this one. At 700 mi on a family outing to Washington Dec 8th, my wife remarked that she could smell something burning and I told her it was probably paint off the engine. I had turned on the mirror defrost. On arrival to our destination my son discovered the frames had melted. Sent pictures to service Dept. at dealership. Tech sent text back "DO NOT USE MIRROR HEATERS AGAIN". I called and He said dealership would replace when we returned. They picked it up on Friday the 15th and midday I got a phone call from service Manager stating that He wasn't a very good Nancy Drew but they were NOT going to warranty them as they thought they were vandalized ( at 70 Mph you would have thought one of the four of us would have noticed it ) He told me to turn in to my insurance. I remarked that it wasn't an insurance problem, to State farm agents credit they told me to take to another dealer and they would collect repair cost from manufacture. Wouldn't it be great if a warranty was just that? When I told service manager that I was going to file a claim with the Oregon DOJ under the Lemon Law, he blew me off. I took to another dealer and He told me Albany one had placed a "flag" on it making it impossible for anyone else to even look at it but cautioned me to not park in my garage in case of fire until issue was addressed. Called Ford Customer service and they assigned me a "case number". 1400 Mi. on a 72K truck and no mirror defrost. We currently own 9 fords, loyalty doesn't account for much anymore. Warranty must not be any wider than the bumpers. Jan 3, 2018 After 3 weeks we got the promised call from Customer service Rep who said that he feels our pain but there is nothing they will do . Its up to us to pay to have it taken apart and have diagnosed . Again so much for warranty , wish I could rate it lower One year later- my insurance paid for new mirrors as they said a safety issue another friend bought a truck samr place, 2018 you have to wear ear plugs in drivers seat when wind is blowing .

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Outstanding Truck

Bubblechaser, 09/26/2020
2017 Ford F-350 Super Duty King Ranch 4dr Crew Cab 4WD LB DRW (6.2L 8cyl 6A)
5 of 5 people found this review helpful

The 2017 F-350 DRW King Ranch with the diesel engine is the strongest most luxurious pick up truck I have ever owned. They will have to bury me in it when I die. I have gone up mountains pulling a 5er and it never went out of 6th gear in cruise control. It is too expensive but there is none better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

No problems great towing

BIGE, 11/18/2019
updated 05/20/2021
2017 Ford F-350 Super Duty Lariat 4dr Crew Cab 4WD LB DRW (6.2L 8cyl 6A)
5 of 5 people found this review helpful

6.7 great engine keeps on trucking

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

King Ranch is Awesome

Brian P. Reed, 04/04/2019
2017 Ford F-350 Super Duty Lariat 4dr SuperCab 4WD LB DRW (6.2L 8cyl 6A)
5 of 5 people found this review helpful

Pricy, but if your looking for style and comfort in a truck, you definitely can't go wrong! It's a real work horse with class...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Best tow vehicle I have owned

Dale Carter, 04/27/2022
2017 Ford F-350 Super Duty Lariat 4dr Crew Cab LB DRW (6.2L 8cyl 6A)
4 of 4 people found this review helpful

I have a fairly extensive history towing everything from the family ski boat to operating rollback wreckers transporting four-cars per load on an International 4900 chassis. I drove one of the first Ford SuperDuty rollbacks ever built, Chevy HD3500, UD 1800, etc etc... That said, my 2017 F350 Lariat Powerstroke is one off the best tow vehicles I have ever had the pleasure to drive and was a dramatic improvement over my excellent 2016 F250 King Ranch 4x4 Powerstroke. I haul everything from 28' offshore power catamarans to my 28' race car trailer and the truck could not be better. The cockpit is comfortable, the towing capacity plenty and the power/mpg more than adequate. I do plan to add a performance tuner because I just can't not futz with a vehicle. :-) This is an outstanding truck. I drive it almost daily and could not be more happy.

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