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Used 2017 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A) Consumer Reviews

4.2 out of 5 stars
27 reviews

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2 out of 5 stars

Lemon

Pam, Blue Ridge, GA, 07/29/2018
Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
20 of 23 people found this review helpful

I bought a 2017 Ford Explorer XLT in November 2017 and by January 2018 the paint started chipping on the top. My vehicle was in the shop for over a week to be painted. Noticed a couple of days ago driver side door doesnt connect to the vehicle correctly and today my plastic looking trim around the door is all coming loose. Absolutley disappointed with this vehicle. Its a shame you pay this much money for a vehicle and its falling apart. Going back to the dealership tomorrow for repairs again. I barely have 7000 miles on it. Big problem.

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3 out of 5 stars

Gas hog, small tank, some improvements needed.

Od723, Key Largo, FL, 01/14/2017
updated 01/16/2018
Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
59 of 72 people found this review helpful

I owned this car a year. It drives very nice, very much like a car. It has a bold look on the exterior which I like. The seats are very comfortable. The negatives are the rear seats, very hard to fold seats, takes a good hard yank and the rear seat is hard to access. The remote to start the car and unlock doors is very sensitive. I wish they would recess the panic button, it goes off very easy when I'm my pocket and my horn starts going crazy. I had a GMC Sierra 5.3 V8 crew cab truck before this car, My GMC averaged better gas mileage than the V6 in the explorer. Car has a small tank and gets between 280-300 miles a tank. I drove it 6,000 miles in the 1st year. This car has terrible resale value. The worse of any car I have ever ownwed. It has been in paint shop twice for paint bubbling and the learher seats started to seperate, both were covered under warranty. The vehicle is garage kept and had low miles so poor quality control to be having these defects. I would not recommend this car.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

$42,000 and NO automatic garage door opener

TomKM, Burnsville, MN, 01/31/2017
Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
12 of 15 people found this review helpful

And that's with $7,000 of options, including the Tech Feature Bundle, Sync 3 etc. Can't believe Ford would cheap out on this universally useful feature for its customers.

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5 out of 5 stars

ditch the smartkey!!

Dan, Algonac, MI, 09/01/2018
Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful

Primarily wifes' vehicle, although I drive occasionally. We have leased for 9 months, and are overall very happy with the vehicle. We do not use sync. bluetooth etc, so cant comment on them. Very roomy, especially compared to our 2018 escape. Handles great in winter. Never even needed 4wd last Michigan winter. Drives through a foot or less of snow with ease. Wife is 5ft, I am 6ft 1, and it is easy to drive and adjust seats and mirrors for both of us. Mileage is about 21-22 overall, which was better than I expected. Only real complaint is the smart(DUMB) key/pushbutton start. This key is constantly either locking or unlocking vehicle when you don't want it to. There is a very real danger of walking away thinking the vehicle is locked, and its not. If you stand too long by vehicle or walk around, the vehicle will unlock without you knowing. You are NOT supposed to use the lock button on the key to lock your vehicle, as there have been numerous warnings about scanners that can steal your code. You should only use the lock button on your door. Whatever you do, dont check to see if its locked by checking the handle. This also includes walking up to vehicle with keys in pocket or purse, and expecting it to unlock and it doesn't. You will wake up neighbors a block away, as horn blasts and lights flash. The smart key does not have an ignition interlock, which allows the vehicle to be turned off in any gear, and I've heard of vehicles rolling down driveways, hills etc-a serious safety issue. Also. should you have issue finding the key, fell on floor, purse tipped over etc and you try leaving, panic alarm will sound until you find it. If it was in the ignition like it has ALWAYS been, this wouldn't be an issue. Somehow key wound up under seat, and took 10 minutes to find with panic alarm going. Would your neighbors appreciate this? FORD..........this is a great vehicle. Don't ruin it with pushbutton start/ smartkeys

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Surprised by How Great This Explorer Is

New Explorer Fan, The Colony, TX, 04/30/2017
Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
7 of 9 people found this review helpful

After an intense road trip....... Dallas to Austin to Houston to Dallas in 3 days...in the rain along the way.... I have fallen in love with my Ford Explorer. Rides great....which is saying a lot considering I was driving a Cadillac. It also drives great.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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